Complaints and Data Rights Administrator

Company IconLendable
Location IconLondon

Overview In this role, you will manage end-to-end Data Subject Access Requests (DSARs) and other data rights requests to ensure compliance with UK GDPR and the Data Protection Act. You’ll collaborate with Operations, Product, Engineering...Read More>>.

Posted: October 1st, 2026
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Head of Complaints Operations & Customer Outcomes

Company IconHastings Direct
Location Icon

Hastings Direct are recruiting a Senior Complaints Operations Leader to head a large-scale complaints operation across Retail Insurance and Claims. You will be responsible for delivering fair customer outcomes, meeting FCA DISP requirements and dr...Read More>>.

Posted: August 19th, 2026
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Complaints Customer Service Advisor - Dearne

Company IconAngard Recruitment
Location IconBarnsley

nullAbout usAngard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a...Read More>>.

Posted: September 18th, 2026
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Head of Complaints & Customer Trust — AI-Enabled Ops

Company IconZopa Bank
Location IconLondon

Zopa Bank seeks an experienced Head of Complaints to lead a high-impact, multi-product complaints function within our digitally-led bank. You will set direction, build controls, and shape AI-enabled transformation to ensure fair, compliant outcome...Read More>>.

Posted: September 14th, 2026
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Part-Time Complaints & Customer Experience Exec

Company Iconveezu
Location IconCardiff

Veezu is seeking a Passenger Experience Executive for a part-time role (16 hours weekly) to drive complaint resolution and uphold the brand with exceptional customer service. The position supports flexible attendance across Veezu office locations,...Read More>>.

Posted: September 21st, 2026
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Customer Claims Complaints & QA Specialist

Company IconPrima
Location IconManchester

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great ex...Read More>>.

Posted: September 22nd, 2026
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Senior Complaints & Customer Experience Lead

Company IconWalsall Council
Location IconBirmingham

Walsall Council is seeking a Senior Complaints Co-Ordinator to join our newly centralised complaints team within the Customer Experience Centre. You will lead complex complaints, coach staff, and drive improvements across services, delivering empa...Read More>>.

Posted: September 24th, 2026
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Complaints Specialist - Hybrid Customer Resolution

Company IconDomestic & General
Location IconNottingham

Domestic & General in Nottingham is seeking a Complaints Handler to join our Hybrid office. You will be the main contact for insurance and service-related complaints, aiming for fair and timely resolutions while following FCA guidelines and Treati...Read More>>.

Posted: September 25th, 2026
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Customer Experience & Complaints Lead (Maternity)

Company IconMetro Rod Newport & Hereford
Location IconMacclesfield

Metro Rod LTD is seeking a dedicated Complaint Handler (Maternity Cover) to join our Customer Experience Team in an office-based role. You will own customer complaints from start to finish, liaising with franchisees and internal teams to ensure fa...Read More>>.

Posted: September 25th, 2026
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Complaints and Data Rights Administrator

Company IconRemote Worker LTD.
Location IconLondon

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start: One of t...Read More>>.

Posted: September 27th, 2026
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Customer Experience Champion — Complaints & Resolution

Company IconCummins Mellor
Location IconBlackburn

Cummins Mellor is seeking a Complaints Advisor in Blackburn for a full-time, in-office role. You will handle and resolve customer complaints, ensuring they feel heard, valued and satisfied. The position focuses on quality service and process impro...Read More>>.

Posted: September 27th, 2026
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Customer Experience & Complaints Specialist

Company IconHSBC Group
Location IconManchester

HSBC Group in Manchester is seeking a Customer Experience Associate to support initiatives that enhance customer service and grow client relationships.You will assist revenue teams, handle complaints escalations, listen to customers, and st...Read More>>.

Posted: September 29th, 2026
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Customer Experiences and Complaint Specialist

Company IconABL Recruitment
Location IconLondon

A rapidly growing international automotive brand is seeking a Customer Complaint & Customer Experience Specialist to support the continued enhancement of its aftersales operations and customer experience across the UK market. Reporting to the Seni...Read More>>.

Posted: September 30th, 2026
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Customer Solutions Lead - Housing & Complaints (Hybrid)

Company IconPinnacle Group
Location IconLiverpool

Pinnacle Group is recruiting a Customer Solutions Manager to join the Pinnacle Service Families team, supporting service families across the UK. You will own complex complaints, conduct investigations, gather evidence, engage stakeholders, and del...Read More>>.

Posted: October 1st, 2026
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Customer Resolution Specialist - Complaints & Compliance

Company IconBNP Paribas Personal Finance Group
Location Icon

BNP Paribas Personal Finance Group in Solihull is seeking a Customer Resolution Professional to provide personalised, customer-centric support while complying with FCA, DISP and Consumer Duty standards. You will resolve complex issues, maintain ac...Read More>>.

Posted: October 1st, 2026
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Customer Experience & Complaints Resolution Specialist

Company IconHSBC
Location IconManchester

HSBC in Manchester is seeking a Customer Experience Associate to support initiatives that enhance customer service, retain clients and grow relationships. You will assist relationship managers and sales teams, address customer concerns and escalat...Read More>>.

Posted: October 1st, 2026
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Customer Experience & Complaints Governance Manager

Company IconFurther Group
Location IconLondon

Further Group is a fast-growing and dynamic company at the forefront of innovation, leveraging cutting-edge technology and a deep understanding of the healthcare sector to deliver turnkey solutions for the treatment of serious medical conditions....Read More>>.

Posted: October 1st, 2026
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Customer Service Advisor - Complaints

Company IconPertemps
Location IconDown Thomas

Customer Service Advisor – Complaints | Royal MailPertemps are currently recruiting on behalf of Royal Mail for Customer Service Advisors to join their busy team in Plymouth!If...Read More>>.

Posted: September 28th, 2026
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Head of Complaints & Customer Trust

Company IconZopa
Location IconLondon

Zopa in London is seeking a Head of Complaints to lead end-to-end investigations and drive improvements across a multi-product digital bank. You’ll steer complex cases, set customer-first standards and shape the function to deliver fair outcomes...Read More>>.

Posted: September 5th, 2026
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Regulatory Team Lead: Complaints & Customer Outcomes

Company IconRandstad Technologies Recruitment
Location IconNewcastle upon Tyne

Randstad Technologies Recruitment in Newcastle upon Tyne is seeking a Regulatory Supervisor to lead and develop a dedicated team of Regulatory Agents focused on Customer Outcome Testing.The role emphasizes coaching, performance management,...Read More>>.

Posted: September 22nd, 2026
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Customer Care & Complaints Specialist

Company IconPimlico Plumbers Ltd
Location IconLondon

Pimlico Plumbers Ltd is seeking a Customer Services Assistant to be the primary point of contact for customer complaints. You will manage complaints, uphold high service standards, and ensure a positive customer experience.Your role involve...Read More>>.

Posted: August 4th, 2026
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Customer Feedback & Complaints Apprentice: Start in CX

Company IconTown and Country Housing
Location IconRoyal Tunbridge Wells

Town and Country Housing is offering a Customer Feedback and Information Apprentice role within our Customer Experience Team in the UK. You will gain hands-on experience through a structured apprenticeship, focusing on complaint handling, investig...Read More>>.

Posted: August 17th, 2026
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Customer Care & Complaints Specialist – Hybrid

Company IconTalent Tent
Location IconNottingham

Talent Tent in Nottingham is seeking a Customer Care Advisor to join the complaints team in a fast-paced, customer-first environment. You’ll handle inbound and outbound calls, listen to customers, take ownership, and help deliver fair resolution...Read More>>.

Posted: September 1st, 2026
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Customer service Complaints advisor - Hybrid

Company IconCactus Search
Location IconRisley

Customer Service Contact Centre – Complaints AdvisorGot a calm head and a knack for turning unhappy customers into satisfied ones?We are looking for a dedicated Complaints Advisor to join our contact centre team with...Read More>>.

Posted: September 15th, 2026
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Customer Resolution Officer (Complaints) - Permanent

Company IconWest Kent Housing Association
Location IconSevenoaks

Customer Resolution Officer (£37,152 per annum, full time, permanent) Before applying for this role, please read the following information about this opportunity found below. Job Role We’re looking for a passionate Cus...Read More>>.

Posted: September 16th, 2026
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Customer Resolution Officer (Complaints) - Fixed Term

Company IconWest Kent Housing Association
Location IconSevenoaks

Customer Resolution Officer (£37,152 per annum, full time, 6 months fixed-term) Job Role We’re looking for a passionate Customer Resolution Officer to work within our dedicated team on a 6 month fixed term contract to investi...Read More>>.

Posted: September 22nd, 2026
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Customer Service & Complaints Specialist — Mon–Fri

Company IconPeople Solutions
Location IconWest Bromwich

People Solutions is recruiting a Customer Service Advisor for its West Bromwich site in the West Midlands. This Permanent role offers a salary of £26,000–£28,000 and a Monday–Friday 9am–5pm schedule, with no weekend work.You will ha...Read More>>.

Posted: September 27th, 2026
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Customer Care & Complaints Specialist

Company IconMotorpoint
Location IconEast Midlands

Motorpoint in Derby is recruiting a Customer Care Advisor to join our centralised team. You will handle customer calls, emails and live chat, resolving issues after a car purchase from our stores.Training will be provided to ensure exceptio...Read More>>.

Posted: September 29th, 2026
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Customer Service Advisor - Complaints (12-Week Temp)

Company IconPertemps
Location IconDown Thomas

Royal Mail is seeking a Customer Service Advisor to handle complaints via telephone and email from its Plymouth-based team. You will resolve queries efficiently in a fast-paced contact centre environment, using multiple screens and internal system...Read More>>.

Posted: September 30th, 2026
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Senior Complaints Investigator & Customer Advocate

Company IconSGN
Location IconGlasgow

SGN is building a new Customer Service Centre in Glasgow and seeks an experienced Customer Service Complaints Specialist to manage, investigate and resolve complaints across SGN. You will own complex cases, work with operational teams and third pa...Read More>>.

Posted: October 1st, 2026
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Customer Support Complaints & Escalations Advocate London, UK

Company IconBlock, Inc.
Location IconLondon

Customer Support Complaints & Escalations AdvocateRemote London, UKBlock is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance,...Read More>>.

Posted: October 2nd, 2026
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Housing Complaints & Customer Experience Lead

Company IconHaringey Jobs London
Location IconWorthing

Haringey Council is seeking an experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service, ensuring prompt Stage 1 responses, handling Member Enquiries, FOI requests, DSARs and Ombudsman investigations.You will prov...Read More>>.

Posted: October 3rd, 2026
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Customer Feedback & Complaints Investigator

Company IconJobsTrackR
Location IconEast Leake

JobsTrackR is seeking a Complaints Investigation Officer in Loughborough on a temporary basis. The role pays £18.96 per hour PAYE and involves collecting and presenting customer feedback to improve service processes.You will administer the...Read More>>.

Posted: October 3rd, 2026
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Customer Support Complaints & Escalations Advocate

Company IconChannel Sales Support Agent - Block
Location IconLondon

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and...Read More>>.

Posted: October 3rd, 2026
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Customer Solutions Manager – Housing & Complaints

Company IconPinnacle Group Limited
Location IconPlymouth

Pinnacle Group Limited is seeking a Customer Solutions Manager to join the Pinnacle Service Families team, supporting service families living in Defence Infrastructure Organisation accommodation across the UK. You will own complex complaints, cond...Read More>>.

Posted: October 3rd, 2026
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Remote Complaints Team Leader – Customer Excellence

Company IconVodafone Group Plc
Location Icon

Vodafone Group Plc is seeking a Business Complaints Team Leader for a remote, homebased role in the UK. You will lead a team of Complaint Managers, drive efficient complaint handling, ensure compliance, and partner with senior stakeholders to deli...Read More>>.

Posted: October 4th, 2026
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Customer Support Complaints & Escalations Advocate

Company IconUnited States Digital Space LLC
Location IconLondon

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and m...Read More>>.

Posted: October 4th, 2026
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