Customer Complaints Officer

Company IconQuest Employment
Location IconLancashire

Quest Recruitment are currently recruiting for a Customer Complaints Officer to join a Professional Standards Department based at Headquarters.This is an excellent opportunity for an experienced customer service,...Read More>>.

Posted: October 3rd, 2026
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Customer Complaints Manager

Company IconTeya Solutions
Location IconLondon

Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Posted: October 1st, 2026
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Customer Complaints Insights Strategist

Company IconHarnham
Location IconNottingham

This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers rea...Read More>>.

Posted: June 6th, 2026
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Complaints Administrator

Company IconRed Recruitment
Location IconTopsham

Complaints AdministratorRed Recruitment is recruiting temporary Complaint Administrators to join our client, a well-known organisation based at Peninsula Business Park in Exeter.This is a fantastic opportunity for an experienced...Read More>>.

Posted: August 5th, 2026
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Customer Complaints Specialist – Exeter Office

Company IconRed Recruitment
Location IconTopsham

Red Recruitment is recruiting temporary Complaint Administrators to join our client, a well-known organisation based at Peninsula Business Park in Exeter. You will review incoming complaints, ensure they are assigned to the appropriate teams, and...Read More>>.

Posted: August 5th, 2026
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Customer Complaints Resolution Specialist

Company Iconhireful
Location IconPeterborough

Hireful is partnering with a housing charity to recruit a Complaints Resolution Partner in Peterborough. This role focuses on customer‑centred handling of stage 1 and 2 complaints within a regulated environment, ensuring timely, fair outcomes an...Read More>>.

Posted: August 7th, 2026
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Customer Complaints & Relations Specialist

Company IconCareer Choices Dewis Gyrfa Ltd
Location IconNantgarw

Hays Specialist Recruitment in Nantgarw is seeking a Customer Relations Agent to join a busy department. This temporary, office-based role handles complaints, investigates issues, and communicates outcomes clearly while keeping detailed records to...Read More>>.

Posted: August 13th, 2026
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Customer Complaints Manager

Company IconTeya
Location IconLondon

Hello. We're Teya.Teya was founded on a simple belief: local businesses deserve better.They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities mo...Read More>>.

Posted: August 20th, 2026
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Customer Complaints Liaison & Data Insight Specialist

Company IconRooftop Housing Group
Location IconEvesham

Rooftop Housing Group is seeking a Complaints Liaison Officer in Evesham, with travel to other sites as required. You will be the first contact for complaints, ensuring thorough investigations, fair resolutions, and service improvements.The...Read More>>.

Posted: September 4th, 2026
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Customer Complaints & Service Quality Specialist

Company IconSelwood Housing Society Limited
Location IconTrowbridge

Selwood Housing is looking for a Customer Complaints Specialist to ensure fair, objective handling of complaints and to drive service improvements that matter to our customers. You will coordinate complaints from triage through to resolution, supp...Read More>>.

Posted: September 6th, 2026
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Customer complaints specialist

Company IconShropshire Towns and Rural Housing
Location IconTrowbridge

Behind every complaint is a customer who wants to be heard.At Selwood Housing, we take every complaint seriously. When customers speak up, we listen, learn from their feedback and take action to improve our services.We're looking...Read More>>.

Posted: September 6th, 2026
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Customer Complaints & Service Improvement Specialist

Company IconShropshire Towns and Rural Housing
Location IconTrowbridge

Selwood Housing is seeking a Customer Complaints Specialist to ensure fair, objective handling of complaints and to drive service improvements. You’ll coordinate cases from triage to resolution, supporting investigations and ensuring customers a...Read More>>.

Posted: September 6th, 2026
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Senior Complaints Team Lead – Customer Care & Compliance

Company IconMJ Quinn
Location IconKnowsley

MJ Quinn is seeking an experienced Customer Service Team Leader to head the Complaints Department. The role focuses on delivering fair, timely outcomes and leading a high-performing team of Complaints Advisors within a regulated environment....Read More>>.

Posted: September 16th, 2026
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Customer Complaints Coordinator

Company IconWalsall Council
Location IconBirmingham

Lead by example in handling complex complaints and related enquiries, ensuring timely, fair, evidence-based and empathetic responses. Coach and mentor colleagues across the Council to improve complaint handling, including trainin...Read More>>.

Posted: September 22nd, 2026
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Customer Complaint Resolution Advocate (12-Month Hybrid)

Company IconAbri View All Jobs
Location IconEastleigh

Abri is seeking a Complaint Officer on a 12-month contract to guide customers through the complaint process, acknowledge and investigate cases, and reach a fair outcome. You will talk confidently with customers, stakeholders and colleagues at all...Read More>>.

Posted: September 24th, 2026
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Senior Customer Complaints Coordinator - Ref: EE09526

Company IconWalsall Council
Location IconWalsall

Job Description Senior Complaints Co-Ordinator - Ref: EE09526 Grade: G7 (£36,581 - £39,481 per annum) Location: Civic Centre Zone 3F, Walsall, WS1 1DQ Contract Type: Permanent Working Pattern: Full-time, 3...Read More>>.

Posted: September 25th, 2026
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Customer Complaints & Improvement Specialist

Company IconACTIVATE GROUP LIMITED
Location IconHalifax

Activate Group Limited is seeking a Complaints & Improvement Specialist to join its Customer Experience team in Halifax with hybrid working. You will resolve complaints, conduct root-cause analyses, and drive service improvements across stakeholde...Read More>>.

Posted: September 27th, 2026
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Customer Complaints & Resolution Specialist

Company IconKroo Bank
Location IconManchester

Kroo Bank in Manchester is seeking a Complaints Specialist to own the investigation and resolution of customer complaints, ensuring timely and fair outcomes while supporting vulnerable customers. You will collaborate with the Customer Operations t...Read More>>.

Posted: September 27th, 2026
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Complaints & Records Administrator (12-Month)

Company IconMears Group
Location IconManchester

Mears Group is recruiting an Administrator for its Manchester branch. The role involves handling administrative duties across multiple stages, supporting managers, and maintaining accurate records to help drive business objectives.As part o...Read More>>.

Posted: September 29th, 2026
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Complaints Manager - Housing, Customer Experience

Company IconRaven Housing Trust
Location IconRedhill

Raven Housing Trust is recruiting a Complaints Manager to lead the delivery of a high‑quality, customer‑focused tenancy complaints service within the Customer Experience & Engagement Complaints Team.You will manage complex, escalated ca...Read More>>.

Posted: September 30th, 2026
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Customer Complaints Investigator & Improvements Coach

Company IconThe Alliance
Location Icon

The Alliance is seeking a Customer Complaints Investigator to join the team and work with the Customer Complaints Manager. You will review and investigate complaints, ensuring alignment with housing ombudsman guidelines and Alliance values, helpin...Read More>>.

Posted: October 1st, 2026
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Customer Complaints Investigator

Company IconThe Alliance
Location Icon

We have an exciting opportunity for an individual to become our next Customer Complaints Investigator. You will work directly with the Customer Complaints Manager, and you will be responsible for reviewing and Investigating complaints', You w...Read More>>.

Posted: October 1st, 2026
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Customer Complaints Specialist - Mon-Fri

Company IconCar Finance 247 Limited
Location IconGreater Manchester

Car Finance 247 Limited in Greater Manchester is seeking a Case Handler to own customer complaints from initial review to final resolution. You will speak with customers and dealers, investigate cases, and collaborate with teams to reach fair and...Read More>>.

Posted: October 1st, 2026
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Customer Complaints Advisor

Company IconHalmer Group
Location IconAldershot

Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer emp...Read More>>.

Posted: June 4th, 2026
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Customer Complaints Advisor

Company IconLumesse
Location IconAnnesley Woodhouse

Do you want a Career in Property with the UK's Largest Property Services Group?Do you enjoy helping people, solving problems, and delivering excellent customer service? If you're naturally curious, a strong communicator, and motiv...Read More>>.

Posted: September 21st, 2026
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Property Customer Complaints Specialist

Company IconLumesse
Location IconAnnesley Woodhouse

Connells Group in Nottingham area is seeking a Customer Complaints Resolver to join the Complaints Management Team. You will investigate customer complaints and coordinate across departments to deliver fair, timely resolutions.The role offe...Read More>>.

Posted: September 22nd, 2026
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Customer Complaints Advisor

Company IconPimlico Plumbers
Location IconLondon

As a Senior Customer Service Advisor, you will play a pivotal role in protecting and enhancing Pimlico Plumbers’ reputation by delivering exceptional customer service and overseeing the effective resolution of customer complaints. As t...Read More>>.

Posted: September 24th, 2026
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Senior Customer Complaints & Service Lead

Company IconPimlico Plumbers
Location IconLondon

Pimlico Plumbers is seeking a Senior Customer Service Advisor to protect the company’s reputation by delivering exceptional service and overseeing effective resolution of customer complaints from initial contact to resolution.You will be...Read More>>.

Posted: September 25th, 2026
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Customer Complaints Advisor

Company IconDaisy Communications
Location IconBournemouth

Exciting news from us at Daisy: we’re re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand! As O2 Bu...Read More>>.

Posted: September 25th, 2026
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Customer Complaints Specialist

Company IconDaisy Communications
Location IconBournemouth

Daisy Communications Limited is seeking a Customer Complaints Advisor in Bournemouth to join O2 Business post-merger. You will proactively resolve customer complaints, de-escalate when needed, take ownership, and liaise with Finance Partners to en...Read More>>.

Posted: September 26th, 2026
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Customer Complaints Advisor

Company IconMotorpoint Ltd
Location IconEast Midlands

Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, V...Read More>>.

Posted: September 27th, 2026
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Customer Complaints Advisor

Company IconMotorpoint
Location IconEast Midlands

Who are we?We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision.To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We b...Read More>>.

Posted: September 29th, 2026
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Customer Complaints Advisor

Company IconDaisy Group
Location IconLower Blandford St Mary

Exciting news from us at Daisy: we're re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we're taking the next step in our journey by announcing our new brand! As O2 Business, we believe in...Read More>>.

Posted: September 30th, 2026
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Customer Complaints Specialist – Impact & Growth

Company IconDaisy Group
Location IconLower Blandford St Mary

O2 Business is seeking a Customer Complaints Advisor to join a collaborative team focused on customer excellence. You will play a key role in resolving complaints, maintaining professional communication, and developing your skills in problem-solvi...Read More>>.

Posted: September 30th, 2026
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Customer Complaints advisor

Company IconSGN
Location IconGlasgow

Customer Service Complaints SpecialistGlasgow | Customer Service Centre | Full time & office basedSalary - £31.3k - £37.4k (Dependent On Experience)Competitive pension | Enhanced family leave | Life assuranc...Read More>>.

Posted: October 1st, 2026
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Remote Escalations Advocate for Complex Customer Complaints

Company IconBlock, Inc.
Location IconLondon

Block, Inc. in London is seeking a Customer Support Complaints & Escalations Advocate to handle complex customer issues within the Internal Dispute Resolution team, collaborating with onshore and offshore colleagues to uphold policy frameworks....Read More>>.

Posted: October 2nd, 2026
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Complaints Administrator (Temporary)

Company IconAdecco Portugal
Location IconLondon

Job Title: Complaints Administrator Location: Remote Working (Office based in Victoria, visits may be required on occasion) Pay Rate: 14.50- 15 per hour Type: Temporary Duration: 2-3 months (potential to extend...Read More>>.

Posted: October 3rd, 2026
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Remote Complaints Administrator & Case Coordinator

Company IconAdecco Portugal
Location IconLondon

Adecco Group UK & Ireland is seeking a highly organised Complaints Administrator to join our remote team, with occasional visits to the Victoria office. This temporary role focuses on inbox management, case coordination and high confidentiality....Read More>>.

Posted: October 3rd, 2026
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