Customer Service & Complaints Handler

Company IconFocus Resourcing Group
Location IconHutton

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000....Read More>>.

Posted: October 11th, 2026
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Complaints Liaison Officer

Company IconRooftop Housing Group
Location IconEvesham

Location: Evesham, with travel to other sites, schemes or offices as requiredSalary: £30,266 per annum Make a Difference Through Excellent Customer Resolution Are you a proactive problem-solver with excellent administrativ...Read More>>.

Posted: September 4th, 2026
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Hybrid Complaints & Quality Officer—Elevate Service

Company IconVacancy Filler
Location IconDundee

Caledonia Housing Association is recruiting a Complaints and Quality Officer to drive high-quality, customer-focused services across our housing group. This fixed-term role supports robust complaints handling and quality assurance aligned with our...Read More>>.

Posted: September 13th, 2026
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Senior Complaints Team Lead – Customer Care & Compliance

Company IconMJ Quinn
Location IconKnowsley

MJ Quinn is seeking an experienced Customer Service Team Leader to head the Complaints Department. The role focuses on delivering fair, timely outcomes and leading a high-performing team of Complaints Advisors within a regulated environment....Read More>>.

Posted: September 16th, 2026
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Complaints Investigating Officer

Company IconStaffordshire County Council
Location IconStafford

Are you passionate about improving services and ensuring residents' voices are heard? We have an exciting opportunity to join Staffordshire County Council's Customer Feedback & Complaints Service in one of two newly established posts designed t...Read More>>.

Posted: September 24th, 2026
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Senior Customer Complaints Coordinator - Ref: EE09526

Company IconWalsall Council
Location IconWalsall

Job Description Senior Complaints Co-Ordinator - Ref: EE09526 Grade: G7 (£36,581 - £39,481 per annum) Location: Civic Centre Zone 3F, Walsall, WS1 1DQ Contract Type: Permanent Working Pattern: Full-time, 3...Read More>>.

Posted: September 25th, 2026
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Complaints Investigating Officer - Drive Fair Outcomes

Company IconStaffordshire County Council
Location IconStafford

Staffordshire County Council is seeking two Complaints Investigating Officers to lead independent investigations into complex Stage 2 statutory and corporate complaints. You will gather evidence from diverse sources, review policies, and interview...Read More>>.

Posted: September 25th, 2026
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Complaints Resolution Officer

Company IconCarrington West
Location IconEssex

We are currently looking for experienced Complaints Resolution Officers to join a social housing service on an initial 6-month temporary contract. The role will focus on investigating and resolving Stage 1 and Stage 2 housing complaints, mana...Read More>>.

Posted: September 26th, 2026
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Complaints Resolution Officer

Company Icon4Recruitment Services Ltd
Location IconEssex

Complaints Resolution OfficerTemporary, Full Time - 6 Months£28 - £30 per hour (Umbrella)Location: BasildonWe are supporting to recruit three Complaints Resolution Officers on a full-time, 6-month temporary basis...Read More>>.

Posted: September 26th, 2026
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Complaints Resolution Officer - Basildon Borough Council

Company IconEssex County Council
Location IconBasildon

Complaints Resolution Officer - Basildon Borough Council Basildon Borough Council Temporary, Full Time £25.00 - £28.00 ph (umbrella) Location: Basildon Closing Date: 4th October 2026 Essex County Coun...Read More>>.

Posted: September 27th, 2026
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Complaints and Enquiries Officer

Company IconCarrington West
Location IconLondon

Complaints and Enquiries Officer East London | Hybrid - 1 day in office, 4 days remoteRate: £32.83 per hour UmbrellaInitial Contract Length: 3 monthsWorking Hours: 36 hours per weekIR35 Status: Inside IR35...Read More>>.

Posted: September 27th, 2026
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Complaint Resolution Officer - 6 Month FTC

Company IconChime Housing
Location IconWatford

Complaints Resolution Officer - 6 Month FTCChime HousingSalary: £36,993 (pro rata)The VacancyJoining our Complaint Resolution Team, you'll play a vital role in ensuring our customers receive a fair, professional...Read More>>.

Posted: September 29th, 2026
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Customer Complaints Insights Strategist

Company IconHarnham
Location IconNottingham

This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers rea...Read More>>.

Posted: September 22nd, 2026
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Customer Care & Complaints Specialist

Company IconPimlico Plumbers Ltd
Location IconLondon

Pimlico Plumbers Ltd is seeking a Customer Services Assistant to be the primary point of contact for customer complaints. You will manage complaints, uphold high service standards, and ensure a positive customer experience.Your role involve...Read More>>.

Posted: August 4th, 2026
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Complaint Service Improvement Officer

Company IconCivic Recruitment Limited
Location IconGreenwich

Greenwich, United Kingdom | Posted on 18/08/2026 Job Description 2 months contract with a local authority Summary This is a 2-month contract position with a local authority, offering a pay rate of £24.28...Read More>>.

Posted: August 21st, 2026
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Senior Customer Complaints & Service Lead

Company IconPimlico Plumbers
Location IconLondon

Pimlico Plumbers is seeking a Senior Customer Service Advisor to protect the company’s reputation by delivering exceptional service and overseeing effective resolution of customer complaints from initial contact to resolution.You will be...Read More>>.

Posted: September 25th, 2026
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Complaints Investigation Officer

Company IconJobsTrackR
Location IconEast Leake

Complaints Investigation Officer needed in Loughborough This is a temporary role and the rate is £18.96ph PAYE The reference number is: OR117325 The successful candidate will collate and present customer feedback and customer...Read More>>.

Posted: October 2nd, 2026
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Customer Feedback & Complaints Investigator

Company IconJobsTrackR
Location IconEast Leake

JobsTrackR is seeking a Complaints Investigation Officer in Loughborough on a temporary basis. The role pays £18.96 per hour PAYE and involves collecting and presenting customer feedback to improve service processes.You will administer the...Read More>>.

Posted: October 3rd, 2026
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Complaints Investigation Officer

Company IconEssential Employment
Location IconLoughborough

Complaints Investigation Officer needed in Loughborough This is a temporary role and the rate is £18.96ph PAYE The reference number is: OR117325 The successful candidate will collate and present customer feedback and customer...Read More>>.

Posted: October 4th, 2026
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Customer Appeals & Complaints Advisor

Company IconA-Team Recruitment
Location IconIpswich

Customer Appeals & Complaints Advisor required for our Ipswich town-based long-standing client. This Customer Appeals & Complaints Advisor position is a fantastic role for someone who thrives on digging into the details to make the right decision...Read More>>.

Posted: October 5th, 2026
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Complaints Investigation Officer

Company IconDevon Partnership Trust
Location IconExeter

We are seeking torecruit a part-time Complaints Investigation Officer (18.75 hours per week).The idealcandidate will possess relevant experience and demonstrate the ability tocollaborate effectively with a variety of people in order to cond...Read More>>.

Posted: October 6th, 2026
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Senior Complaints and Appeals Officer

Company IconLiverpool City Council
Location IconLiverpool

The following content displays a map of the jobs location - Cunard Building, Water Street, Liverpool Job Reference liverpoolcitycouncil/TP/45969/2263 Number of Positions: 1 Contract Type: Permanent...Read More>>.

Posted: October 8th, 2026
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Complaints Investigation Officer

Company IconBrackenberry Limited
Location IconSharnford

We are working closely alongside a Local Authority in Charnwood to assist with the appointment of a Complaints Investigation Officer, on a 3-month contract, highly likely to be extended at clients discretion. Rate of...Read More>>.

Posted: October 9th, 2026
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Complaints Investigation Officer

Company IconCivic Recruitment Limited
Location IconSharnford

Job Description 3 Month Contract With A Local Authority Job Purpose To lead the investigation, management and resolution of complaints received by the Council, ensuring responses are delivered in...Read More>>.

Posted: October 9th, 2026
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Complaints & PALS Officer: Patient Liaison & Records

Company IconRoyal Surrey NHS Foundation Trust
Location IconHaslemere

Royal Surrey NHS Foundation Trust is seeking a Complaints & PALS Officer to join a friendly, fast-paced department. You will handle formal complaints and PALS contacts, ensuring alignment with Trust policy, and contribute to improving patient expe...Read More>>.

Posted: October 9th, 2026
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Complaint Resolution Officer

Company IconAmplius
Location IconBoston

Complaint Resolution Officer Hybrid - Milton Keynes, Rushden or Boston £35,224 per year Permanent, Full-Time Join Amplius as a Complaint Resolution Officer, where you'll investigate complain...Read More>>.

Posted: October 9th, 2026
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Customer Complaint & Customer Experience Manager

Company IconPybus Recruitment Ltd
Location IconLondon

Customer Complaint & Customer Experience Manager Location: Chiswick Park, London (Office-Based) Salary: Up to £55,000 + Bonus Hours: Monday to Friday, Full-Time Contract: Permanent About the Company Our c...Read More>>.

Posted: October 11th, 2026
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Quality & Improvement Officer (Complaints)

Company IconThe Hyde Group
Location IconLondon

Complaints Quality and Improvement Officer London Bridge, Park Street Office (2 days in office, 3 days remote working)Up to £44,500 Hyde is looking for a Complaints Quality and Improvement Officer to join our cu...Read More>>.

Posted: October 11th, 2026
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Building Control Complaints Resolution Officer

Company IconAdecco Portugal
Location IconEaling

Adecco are recruiting on behalf of a local authority for a Building Control Complaint Resolution Officer to join their Building Control & Surveying Services team. Perceval House, Ealing £23.05 per hour PAYE / £30.09 per hour Umbrel...Read More>>.

Posted: October 11th, 2026
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Advocacy & Complaints Liaison Officer

Company IconNHS
Location IconBangor

Llais – The Citizen Voice Body for Health and Social Care Wales, operating as Llais, is recruiting an Advocacy Support Officer for Bangor. This fixed-term, hybrid role offers 37.5 hours per week with a Band 4 salary of £28,819.00 to £31,626.00...Read More>>.

Posted: October 11th, 2026
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Customer Care & Complaints Specialist

Company IconPertemps Milton Keynes
Location IconHigh Wycombe

Pertemps Milton Keynes is recruiting for a Customer Care & Complaints Administrator in High Wycombe. This office-based role handles initial complaint intake, investigation coordination with production, warehouse and sales, and resolutions includin...Read More>>.

Posted: October 11th, 2026
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Customer Relations Officer: Complaints & Resolution

Company IconEast Riding of Yorkshire Council
Location IconBeverley

East Riding of Yorkshire Council is seeking a Customer Relations Officer to support the handling of complaints across adult and children's social care and SEND. You will be the first point of contact, listening carefully, gathering information, cl...Read More>>.

Posted: October 11th, 2026
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Customer Service & Complaints Handler

Company IconFocus Resourcing Limited
Location IconBrentwood

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for thi...Read More>>.

Posted: October 11th, 2026
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Customer Service & Complaints Investigator

Company IconFocus Resourcing Limited
Location IconBrentwood

Focus Resourcing Limited in Brentwood is seeking a Customer Service, Complaints Handler on a temp-to-perm basis. Hours: Monday to Friday, 8.00am – 5.00pm, salary £26,436 – £28,000 per year. A car driver is essential due to the office locatio...Read More>>.

Posted: October 11th, 2026
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Complaints Resolution Officer

Company IconPark Avenue Recruitment
Location IconWelwyn

Complaints Resolution Officer - Housing Location: Hertfordshire (Hybrid Working) Rate: £222 per day (Umbrella) Contract: 2 months initially, with potential for extension Working Pattern: 2 days per week in the office...Read More>>.

Posted: October 12th, 2026
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Hybrid Case Officer: Customer Enquiries & Complaints

Company IconLGBT Jobs
Location Icon

MAXIMUS is a global organisation delivering health and employment services in the UK with around 5,000 staff. The Case Officer role involves handling customer enquiries and complaints from start to finish in a hands-on, client-focused administrati...Read More>>.

Posted: October 12th, 2026
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