Customer Service & Complaints Handler

Company IconFocus Resourcing Group
Location IconHutton

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000....Read More>>.

Posted: October 11th, 2026
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Complaints Customer Service Advisor - Dearne

Company IconAngard Recruitment
Location IconBarnsley

nullAbout usAngard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a...Read More>>.

Posted: September 18th, 2026
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Complaints Liaison Officer

Company IconRooftop Housing Group
Location IconEvesham

Location: Evesham, with travel to other sites, schemes or offices as requiredSalary: £30,266 per annum Make a Difference Through Excellent Customer Resolution Are you a proactive problem-solver with excellent administrativ...Read More>>.

Posted: September 4th, 2026
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Hybrid Complaints & Quality Officer—Elevate Service

Company IconVacancy Filler
Location IconDundee

Caledonia Housing Association is recruiting a Complaints and Quality Officer to drive high-quality, customer-focused services across our housing group. This fixed-term role supports robust complaints handling and quality assurance aligned with our...Read More>>.

Posted: September 13th, 2026
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Senior Complaints Team Lead – Customer Care & Compliance

Company IconMJ Quinn
Location IconKnowsley

MJ Quinn is seeking an experienced Customer Service Team Leader to head the Complaints Department. The role focuses on delivering fair, timely outcomes and leading a high-performing team of Complaints Advisors within a regulated environment....Read More>>.

Posted: September 16th, 2026
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Customer Claims Complaints & QA Specialist

Company IconPrima
Location IconManchester

Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great ex...Read More>>.

Posted: September 22nd, 2026
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Complaints Investigating Officer

Company IconStaffordshire County Council
Location IconStafford

Are you passionate about improving services and ensuring residents' voices are heard? We have an exciting opportunity to join Staffordshire County Council's Customer Feedback & Complaints Service in one of two newly established posts designed t...Read More>>.

Posted: September 24th, 2026
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Senior Customer Complaints Coordinator - Ref: EE09526

Company IconWalsall Council
Location IconWalsall

Job Description Senior Complaints Co-Ordinator - Ref: EE09526 Grade: G7 (£36,581 - £39,481 per annum) Location: Civic Centre Zone 3F, Walsall, WS1 1DQ Contract Type: Permanent Working Pattern: Full-time, 3...Read More>>.

Posted: September 25th, 2026
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Complaints Investigating Officer - Drive Fair Outcomes

Company IconStaffordshire County Council
Location IconStafford

Staffordshire County Council is seeking two Complaints Investigating Officers to lead independent investigations into complex Stage 2 statutory and corporate complaints. You will gather evidence from diverse sources, review policies, and interview...Read More>>.

Posted: September 25th, 2026
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Patient Complaints & Care Experience Officer

Company IconPortsmouth Hospitals University NHS Trust
Location IconPortsmouth

Portsmouth Hospitals University NHS Trust is seeking an administrative professional to support the complaints team. You will provide a high level of customer care to patients and relatives and help ensure complaints are handled within required dea...Read More>>.

Posted: September 25th, 2026
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Complaints Resolution Officer

Company IconCarrington West
Location IconEssex

We are currently looking for experienced Complaints Resolution Officers to join a social housing service on an initial 6-month temporary contract. The role will focus on investigating and resolving Stage 1 and Stage 2 housing complaints, mana...Read More>>.

Posted: September 26th, 2026
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Complaints Resolution Officer

Company Icon4Recruitment Services Ltd
Location IconEssex

Complaints Resolution OfficerTemporary, Full Time - 6 Months£28 - £30 per hour (Umbrella)Location: BasildonWe are supporting to recruit three Complaints Resolution Officers on a full-time, 6-month temporary basis...Read More>>.

Posted: September 26th, 2026
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Complaints Resolution Officer - Basildon Borough Council

Company IconEssex County Council
Location IconBasildon

Complaints Resolution Officer - Basildon Borough Council Basildon Borough Council Temporary, Full Time £25.00 - £28.00 ph (umbrella) Location: Basildon Closing Date: 4th October 2026 Essex County Coun...Read More>>.

Posted: September 27th, 2026
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Complaints and Enquiries Officer

Company IconCarrington West
Location IconLondon

Complaints and Enquiries Officer East London | Hybrid - 1 day in office, 4 days remoteRate: £32.83 per hour UmbrellaInitial Contract Length: 3 monthsWorking Hours: 36 hours per weekIR35 Status: Inside IR35...Read More>>.

Posted: September 27th, 2026
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Customer Complaints & Improvement Specialist

Company IconACTIVATE GROUP LIMITED
Location IconHalifax

Activate Group Limited is seeking a Complaints & Improvement Specialist to join its Customer Experience team in Halifax with hybrid working. You will resolve complaints, conduct root-cause analyses, and drive service improvements across stakeholde...Read More>>.

Posted: September 27th, 2026
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Customer Complaints & Resolution Specialist

Company IconKroo Bank
Location IconManchester

Kroo Bank in Manchester is seeking a Complaints Specialist to own the investigation and resolution of customer complaints, ensuring timely and fair outcomes while supporting vulnerable customers. You will collaborate with the Customer Operations t...Read More>>.

Posted: September 27th, 2026
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Customer Experience Champion — Complaints & Resolution

Company IconCummins Mellor
Location IconBlackburn

Cummins Mellor is seeking a Complaints Advisor in Blackburn for a full-time, in-office role. You will handle and resolve customer complaints, ensuring they feel heard, valued and satisfied. The position focuses on quality service and process impro...Read More>>.

Posted: September 27th, 2026
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Complaint Resolution Officer - 6 Month FTC

Company IconChime Housing
Location IconWatford

Complaints Resolution Officer - 6 Month FTCChime HousingSalary: £36,993 (pro rata)The VacancyJoining our Complaint Resolution Team, you'll play a vital role in ensuring our customers receive a fair, professional...Read More>>.

Posted: September 29th, 2026
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Customer Experiences and Complaint Specialist

Company IconABL Recruitment
Location IconLondon

A rapidly growing international automotive brand is seeking a Customer Complaint & Customer Experience Specialist to support the continued enhancement of its aftersales operations and customer experience across the UK market. Reporting to the Seni...Read More>>.

Posted: September 30th, 2026
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Complaints and Information Officer

Company IconLeicestershire County Council
Location IconGlenfield

Job Description Job Description Organisation: Leicestershire County Council Work Location: County Hall, Leicester Rd, Glenfield, Leicester LE3 8RA Salary: £29,550 - £32,055 per annum (pro rata for part-time)...Read More>>.

Posted: October 1st, 2026
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Resident Complaints Case Manager – In-Office

Company IconBuild Recruitment Limited
Location IconKingston upon Thames

Build Recruitment Limited is seeking an experienced Complaints Handler to manage housing-related complaints from start to finish, ensuring timely, empathetic responses and high-quality outcomes for tenants.The role requires robust communica...Read More>>.

Posted: October 7th, 2026
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Customer Operations Manager (Complaints)

Company IconOnecom Ltd.
Location IconWhiteley

Why Join Us? Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate. You will join a multi-award-winning company, with over 800 talented people committed to deliver...Read More>>.

Posted: October 7th, 2026
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Customer Experience & Complaints Specialist (Aftersales)

Company IconABL Recruitment
Location IconLondon

A rapidly growing international automotive brand in London, UK, is seeking a Customer Experiences and Complaint Specialist to enhance aftersales operations and customer experience across the UK. Reporting to the Senior Regional Aftersales Manager,...Read More>>.

Posted: October 7th, 2026
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Interim Head of Complaints & Customer Resolution (Remote)

Company IconReed Talent Solutions
Location IconLondon

Reed Talent Solutions is partnering with a major housing association to recruit an experienced Head of Complaints for an interim leadership role. The post oversees a 60-strong complaints and customer resolution function, with three direct reports,...Read More>>.

Posted: October 11th, 2026
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Customer Service Advisor - Complaints

Company IconPertemps
Location IconDown Thomas

Customer Service Advisor – Complaints | Royal MailPertemps are currently recruiting on behalf of Royal Mail for Customer Service Advisors to join their busy team in Plymouth!If...Read More>>.

Posted: September 28th, 2026
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Head of Complaints & Customer Trust

Company IconZopa
Location IconLondon

Zopa in London is seeking a Head of Complaints to lead end-to-end investigations and drive improvements across a multi-product digital bank. You’ll steer complex cases, set customer-first standards and shape the function to deliver fair outcomes...Read More>>.

Posted: September 5th, 2026
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Customer Complaints Insights Strategist

Company IconHarnham
Location IconNottingham

This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers rea...Read More>>.

Posted: September 22nd, 2026
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Head of Complaints & Customer Outcomes

Company IconAllianz Management Services Ltd
Location IconLeeds

Allianz Personal is seeking a Head of Complaints to provide strategic leadership across the Customer Function, ensuring fair, timely, and regulatory compliant complaint handling. You will drive customer outcomes and lead a high-performing team in...Read More>>.

Posted: October 9th, 2026
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