Quality & Complaints Officer

Company IconXpert Recruitment Solutions Limited
Location IconStaffordshire

Quality & Complaints Officer Full-time 12 months fixed term Staffordshire £28,000 per annum with annual company performance bonus Quality matters. Complaints ma...Read More>>.

Posted: October 2nd, 2026
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Complaints Investigation Officer

Company IconRated Traders Ltd
Location IconLoughborough

ComplaintsInvestigationOfficerJobPurposeComplaintsInvestigationOfficerTocollateandpresentcustomerfeedbackandcustomerinsighttoenabletheimprovementsserviceprocessesacrosstheorganisation.ComplaintsInvestigationOfficerTobethefirstpointof...Read More>>.

Posted: October 1st, 2026
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Customer Service Advisor - Complaints

Company IconPertemps
Location IconDown Thomas

Customer Service Advisor – Complaints | Royal MailPertemps are currently recruiting on behalf of Royal Mail for Customer Service Advisors to join their busy team in Plymouth!If...Read More>>.

Posted: September 28th, 2026
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Head of Complaints & Customer Trust

Company IconZopa
Location IconLondon

Zopa in London is seeking a Head of Complaints to lead end-to-end investigations and drive improvements across a multi-product digital bank. You’ll steer complex cases, set customer-first standards and shape the function to deliver fair outcomes...Read More>>.

Posted: September 5th, 2026
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Global Customer Complaints Senior Manager

Company IconTriwill Group
Location Icon

Triwill Group, on behalf of a partner, seeks a Customer Complaints Senior Manager based in the United Kingdom. This is a senior compliance leadership role responsible for a global customer complaints program across multiple jurisdictions.Yo...Read More>>.

Posted: September 22nd, 2026
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Complaints Officer

Company IconBaltimore Consulting
Location IconLondon

Complaints Officer3 Month Contract September start£350-£400 per dayInside IR35 (via umbrella)Hybrid Working | 2 Days On Site – South East CVs are being reviewed immediately and interviews will be taking place shor...Read More>>.

Posted: September 22nd, 2026
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Customer Complaints Insights Strategist

Company IconHarnham
Location IconNottingham

This is a strong opportunity to join a customer-focused insight team where your analysis will directly influence business decisions and improve customer outcomes. Sitting at the intersection of data, operations and strategy, the role offers rea...Read More>>.

Posted: September 22nd, 2026
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Customer Complaints Advisor

Company IconHalmer Group
Location IconAldershot

Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer emp...Read More>>.

Posted: June 4th, 2026
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Customer Care & Complaints Specialist

Company IconPimlico Plumbers Ltd
Location IconLondon

Pimlico Plumbers Ltd is seeking a Customer Services Assistant to be the primary point of contact for customer complaints. You will manage complaints, uphold high service standards, and ensure a positive customer experience.Your role involve...Read More>>.

Posted: August 4th, 2026
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Customer Feedback & Complaints Apprentice: Start in CX

Company IconTown and Country Housing
Location IconRoyal Tunbridge Wells

Town and Country Housing is offering a Customer Feedback and Information Apprentice role within our Customer Experience Team in the UK. You will gain hands-on experience through a structured apprenticeship, focusing on complaint handling, investig...Read More>>.

Posted: August 17th, 2026
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Complaint Service Improvement Officer

Company IconCivic Recruitment Limited
Location IconGreenwich

Greenwich, United Kingdom | Posted on 18/08/2026 Job Description 2 months contract with a local authority Summary This is a 2-month contract position with a local authority, offering a pay rate of £24.28...Read More>>.

Posted: August 21st, 2026
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Customer Care & Complaints Specialist – Hybrid

Company IconTalent Tent
Location IconNottingham

Talent Tent in Nottingham is seeking a Customer Care Advisor to join the complaints team in a fast-paced, customer-first environment. You’ll handle inbound and outbound calls, listen to customers, take ownership, and help deliver fair resolution...Read More>>.

Posted: September 1st, 2026
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Customer service Complaints advisor - Hybrid

Company IconCactus Search
Location IconRisley

Customer Service Contact Centre – Complaints AdvisorGot a calm head and a knack for turning unhappy customers into satisfied ones?We are looking for a dedicated Complaints Advisor to join our contact centre team with...Read More>>.

Posted: September 15th, 2026
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Customer Resolution Officer (Complaints) - Permanent

Company IconWest Kent Housing Association
Location IconSevenoaks

Customer Resolution Officer (£37,152 per annum, full time, permanent) Before applying for this role, please read the following information about this opportunity found below. Job Role We’re looking for a passionate Cus...Read More>>.

Posted: September 16th, 2026
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Customer Complaints Advisor

Company IconLumesse
Location IconAnnesley Woodhouse

Do you want a Career in Property with the UK's Largest Property Services Group?Do you enjoy helping people, solving problems, and delivering excellent customer service? If you're naturally curious, a strong communicator, and motiv...Read More>>.

Posted: September 21st, 2026
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Resident Experience & Complaints Officer

Company IconCIH International Housing Group
Location IconLondon

Mears Group is hiring a Complaints Officer to join the team working with Octavia Housing Association to provide front-facing support for all complaints. Location is West London, with a full-time permanent contract. You will deliver high-quality se...Read More>>.

Posted: September 21st, 2026
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Customer Resolution Officer (Complaints) - Fixed Term

Company IconWest Kent Housing Association
Location IconSevenoaks

Customer Resolution Officer (£37,152 per annum, full time, 6 months fixed-term) Job Role We’re looking for a passionate Customer Resolution Officer to work within our dedicated team on a 6 month fixed term contract to investi...Read More>>.

Posted: September 22nd, 2026
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Property Customer Complaints Specialist

Company IconLumesse
Location IconAnnesley Woodhouse

Connells Group in Nottingham area is seeking a Customer Complaints Resolver to join the Complaints Management Team. You will investigate customer complaints and coordinate across departments to deliver fair, timely resolutions.The role offe...Read More>>.

Posted: September 22nd, 2026
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Customer Complaints Advisor

Company IconPimlico Plumbers
Location IconLondon

As a Senior Customer Service Advisor, you will play a pivotal role in protecting and enhancing Pimlico Plumbers’ reputation by delivering exceptional customer service and overseeing the effective resolution of customer complaints. As t...Read More>>.

Posted: September 24th, 2026
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Complaints Support Officer

Company IconNorth Yorkshire Council
Location IconNorthallerton

An exciting opportunity has arisen to join the Community Development Directorate as a Complaints Support Officer. We are seeking a well‑organised, self‑motivated individual to provide high‑quality complaints support across a wide and dive...Read More>>.

Posted: September 25th, 2026
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Complaints Support & Service Coordination Officer

Company IconNorth Yorkshire Council
Location IconNorthallerton

North Yorkshire Council is seeking a Complaints Support Officer in the Community Development Directorate to coordinate and manage complaints across Planning, Housing, Economic Development, and more. You will log cases, allocate to investigators, d...Read More>>.

Posted: September 25th, 2026
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Senior Customer Complaints & Service Lead

Company IconPimlico Plumbers
Location IconLondon

Pimlico Plumbers is seeking a Senior Customer Service Advisor to protect the company’s reputation by delivering exceptional service and overseeing effective resolution of customer complaints from initial contact to resolution.You will be...Read More>>.

Posted: September 25th, 2026
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Customer Complaints Advisor

Company IconDaisy Communications
Location IconBournemouth

Exciting news from us at Daisy: we’re re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand! As O2 Bu...Read More>>.

Posted: September 25th, 2026
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Customer Complaints Specialist

Company IconDaisy Communications
Location IconBournemouth

Daisy Communications Limited is seeking a Customer Complaints Advisor in Bournemouth to join O2 Business post-merger. You will proactively resolve customer complaints, de-escalate when needed, take ownership, and liaise with Finance Partners to en...Read More>>.

Posted: September 26th, 2026
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Complaints Support Officer

Company IconKirklees Metropolitan Council
Location IconNorthallerton

An exciting opportunity has arisen to join the Community Development Directorate as a Complaints Support Officer. We are seeking a well‑organised, self‑motivated individual to provide high‑quality complaints support across a wide and dive...Read More>>.

Posted: September 27th, 2026
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Complaints Support & Service Coordination Officer

Company IconKirklees Metropolitan Council
Location IconNorthallerton

North Yorkshire Council is seeking a well‑organised Complaints Support Officer to log and coordinate complaints across the Community Development directorate.You will work with Complaints Officers to allocate cases, draft responses, and en...Read More>>.

Posted: September 27th, 2026
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Customer Service & Complaints Specialist — Mon–Fri

Company IconPeople Solutions
Location IconWest Bromwich

People Solutions is recruiting a Customer Service Advisor for its West Bromwich site in the West Midlands. This Permanent role offers a salary of £26,000–£28,000 and a Monday–Friday 9am–5pm schedule, with no weekend work.You will ha...Read More>>.

Posted: September 27th, 2026
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Customer Care & Complaints Advisor

Company IconMotorpoint Ltd
Location IconEast Midlands

Motorpoint Ltd in Derby is seeking a Customer Complaints Advisor to join our Customer Care team. You will handle inbound/outbound calls and emails, resolving issues for customers who recently bought cars from our 20 stores, ensuring a high standar...Read More>>.

Posted: September 27th, 2026
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Customer Complaints Advisor

Company IconMotorpoint Ltd
Location IconEast Midlands

Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, V...Read More>>.

Posted: September 27th, 2026
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Customer Care & Complaints Specialist

Company IconMotorpoint
Location IconEast Midlands

Motorpoint in Derby is recruiting a Customer Care Advisor to join our centralised team. You will handle customer calls, emails and live chat, resolving issues after a car purchase from our stores.Training will be provided to ensure exceptio...Read More>>.

Posted: September 29th, 2026
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Customer Complaints Advisor

Company IconMotorpoint
Location IconEast Midlands

Who are we?We Are Motorpoint, The UK’s Leading Omnichannel Car Retailer Of Nearly New Cars. At Motorpoint, We All Share The Same Vision.To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We b...Read More>>.

Posted: September 29th, 2026
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Customer Complaints Advisor

Company IconDaisy Group
Location IconLower Blandford St Mary

Exciting news from us at Daisy: we're re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we're taking the next step in our journey by announcing our new brand! As O2 Business, we believe in...Read More>>.

Posted: September 30th, 2026
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Customer Complaints Specialist – Impact & Growth

Company IconDaisy Group
Location IconLower Blandford St Mary

O2 Business is seeking a Customer Complaints Advisor to join a collaborative team focused on customer excellence. You will play a key role in resolving complaints, maintaining professional communication, and developing your skills in problem-solvi...Read More>>.

Posted: September 30th, 2026
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Complaints and Service Improvement Officer

Company IconHastoe Housing
Location IconGreat Dunmow

Salary:£31,64Hours:Full time (35 hours)Location:Hybrid working, home based with attendance at our office in Little Canfield, Essex one day per weekBenefits: 25 days annual leave plus bank holidays and...Read More>>.

Posted: October 1st, 2026
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RQ1779051 – Complaint Service Improvement Officer

Company IconCarrington Blake Recruitment
Location IconGreenwich

Work Pattern: Minimum of 3 days in the officePAYE Pay Rate: £19.30 per hourMain PurposeTo manage customer complaints, Member/MP enquiries, FOI, EIR and Data Protection requests, while leading service improv...Read More>>.

Posted: October 1st, 2026
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Customer Complaints advisor

Company IconSGN
Location IconGlasgow

Customer Service Complaints SpecialistGlasgow | Customer Service Centre | Full time & office basedSalary - £31.3k - £37.4k (Dependent On Experience)Competitive pension | Enhanced family leave | Life assuranc...Read More>>.

Posted: October 1st, 2026
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Complaints Officer - Graduate

Company IconRemote Worker LTD.
Location IconLondon

...Read More>>.

Posted: October 2nd, 2026
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Remote Escalations Advocate for Complex Customer Complaints

Company IconBlock, Inc.
Location IconLondon

Block, Inc. in London is seeking a Customer Support Complaints & Escalations Advocate to handle complex customer issues within the Internal Dispute Resolution team, collaborating with onshore and offshore colleagues to uphold policy frameworks....Read More>>.

Posted: October 2nd, 2026
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Customer Support Complaints & Escalations Advocate London, UK

Company IconBlock, Inc.
Location IconLondon

Customer Support Complaints & Escalations AdvocateRemote London, UKBlock is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance,...Read More>>.

Posted: October 2nd, 2026
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Complaints Officer

Company IconIwt Phu Single Corporate Service
Location IconPlymouth

Search for other jobs Job Description NHS Band 3 Salary: £25,760 - £27,476 per annum Hours Per Week: Full time 37.5 hrs Contract Type: Permanent Job summary To provide an exc...Read More>>.

Posted: October 2nd, 2026
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Complaints Investigation Officer

Company IconJobsTrackR
Location IconEast Leake

Complaints Investigation Officer needed in Loughborough This is a temporary role and the rate is £18.96ph PAYE The reference number is: OR117325 The successful candidate will collate and present customer feedback and customer...Read More>>.

Posted: October 2nd, 2026
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Complaint Operations and Oversight Officer

Company IconAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
Location IconLondon

Join us as Complaint Operations and Oversight Officer Make your mark American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of prope...Read More>>.

Posted: October 3rd, 2026
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Complaints Officer (INTERNAL)

Company IconEast Sussex County Council
Location IconBracklesham

Do you have the expertise to resolve complex complaints, influence service improvement and make a positive difference for children, young people and families? Then join our Customer Relations Team and use your complaints, leadership and communicat...Read More>>.

Posted: October 3rd, 2026
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Complaints Officer - Graduate

Company IconLendable
Location IconLondon

About Lendable Lendable is on a mission to build the world’s best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start: One of th...Read More>>.

Posted: October 3rd, 2026
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Customer Feedback & Complaints Investigator

Company IconJobsTrackR
Location IconEast Leake

JobsTrackR is seeking a Complaints Investigation Officer in Loughborough on a temporary basis. The role pays £18.96 per hour PAYE and involves collecting and presenting customer feedback to improve service processes.You will administer the...Read More>>.

Posted: October 3rd, 2026
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Complaints Investigation Officer

Company IconZohorecruit
Location IconLoughborough

Loughborough, United Kingdom | Posted on 01/10/2026At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about tra...Read More>>.

Posted: October 3rd, 2026
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Customer Support Complaints & Escalations Advocate

Company IconChannel Sales Support Agent - Block
Location IconLondon

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and...Read More>>.

Posted: October 3rd, 2026
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