Quality & Complaints Officer

Company IconXpert Recruitment Solutions Limited
Location IconWest Midlands

Quality & Complaints Officer Full-time – 12 months fixed term Staffordshire £28,000 per annum with annual company performance bonus Quality matters. Complaints...Read More>>.

Posted: October 9th, 2026
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Customer Complaints Manager

Company IconTeya Solutions
Location IconLondon

Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Posted: October 1st, 2026
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Complaints Officer

Company IconBaltimore Consulting
Location IconLondon

Complaints Officer3 Month Contract September start£350-£400 per dayInside IR35 (via umbrella)Hybrid Working | 2 Days On Site – South East CVs are being reviewed immediately and interviews will be taking place shor...Read More>>.

Posted: September 22nd, 2026
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Head of Customer Complaints & Quality

Company IconOnecom Ltd.
Location IconCatisfield

Onecom Ltd. is seeking a Customer Resolutions Team Manager to lead our Complaints and Quality Control functions, shaping how we handle complaints and translate customer feedback into action. You’ll coach a multi-disciplined team, influence senio...Read More>>.

Posted: October 4th, 2026
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Complaints Officer

Company IconHoneycomb Jobs Limited
Location IconBelfast

Honeycomb is delighted to be working with a leading public body to recruit a Consumer Protection Officer on a temporary basis until the end of December 2026.This is an excellent opportunity for an experienced com...Read More>>.

Posted: October 8th, 2026
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Customer Complaints Advisor

Company IconHalmer Group
Location IconAldershot

Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer emp...Read More>>.

Posted: June 4th, 2026
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Resident Experience & Complaints Officer

Company IconMears Group PLC
Location IconLondon

Mears Group is hiring a Complaints Officer to join the team working with Octavia Housing Association to provide front-facing support for all complaints. Location is West London, with a full-time permanent contract. You will deliver high-quality se...Read More>>.

Posted: September 21st, 2026
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Customer Complaints Advisor

Company IconDaisy Communications
Location IconBournemouth

Exciting news from us at Daisy: we’re re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand! As O2 Bu...Read More>>.

Posted: September 25th, 2026
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Customer Complaints Specialist

Company IconDaisy Communications
Location IconBournemouth

Daisy Communications Limited is seeking a Customer Complaints Advisor in Bournemouth to join O2 Business post-merger. You will proactively resolve customer complaints, de-escalate when needed, take ownership, and liaise with Finance Partners to en...Read More>>.

Posted: September 26th, 2026
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Customer Complaints Advisor

Company IconDaisy Group
Location IconLower Blandford St Mary

Exciting news from us at Daisy: we're re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we're taking the next step in our journey by announcing our new brand! As O2 Business, we believe in...Read More>>.

Posted: September 30th, 2026
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Customer Complaints Specialist – Impact & Growth

Company IconDaisy Group
Location IconLower Blandford St Mary

O2 Business is seeking a Customer Complaints Advisor to join a collaborative team focused on customer excellence. You will play a key role in resolving complaints, maintaining professional communication, and developing your skills in problem-solvi...Read More>>.

Posted: September 30th, 2026
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Complaints Officer - Graduate

Company IconRemote Worker LTD.
Location IconLondon

...Read More>>.

Posted: October 2nd, 2026
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Complaints Officer - Graduate

Company IconLendable
Location IconLondon

About LendableLendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's most excit...Read More>>.

Posted: October 4th, 2026
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Customer Complaints advisor

Company IconCornerstone
Location IconGlasgow

Customer Service Complaints Specialist Glasgow | Customer Service Centre| Full time & office based Salary - £31.3k - £37.4k (Dependent on experience) Competitive pension | Enhanced family leave | Life...Read More>>.

Posted: October 5th, 2026
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Complaints Officer

Company IconVivid Resourcing Ltd
Location Icon

About the RoleWe are currently recruiting for an experienced Housing Complaints Officer to support a busy housing service in delivering a high-quality complaints handling function. This is an excellent opportunity for a customer-focused p...Read More>>.

Posted: October 5th, 2026
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Complaints Officer

Company IconMMP Consultancy Limited
Location IconCroydon

Location: CR0Contract: Temp to PermHours: Full-time, 5 days per week (office-based)We are seeking an experienced Complaints Officer to support the delivery of services across four workstreams within a social housing contract....Read More>>.

Posted: October 5th, 2026
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Complaints Officer

Company IconTate
Location Icon

Complaints Handler £18.96 per hour Monday - Friday - Full Time Based in Brislington, Bristol - hybrid working Temprary - end of Jan 2027 Tate are working with a local authority in their search for a proactive an...Read More>>.

Posted: October 5th, 2026
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Senior Customer Complaints & Resolution Specialist

Company IconCornerstone
Location IconGlasgow

SGN is building a new Customer Service Centre in Glasgow and seeks a seasoned Customer Service Complaints Specialist. You will own complex cases from start to finish, investigate thoroughly, and coordinate with cross-functional teams to resolve is...Read More>>.

Posted: October 6th, 2026
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Patient Support and Complaints Officer

Company IconRoyal United Hospitals Bath NHS Foundation Trust
Location IconBath

Main area Corporate Nursing Grade Band 4 Contract 12 months (Fixed term) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 427-8296889 Employer Royal United Hospitals Bath NHS Foundation Trust Employer type NHS Site Royal Uni...Read More>>.

Posted: October 7th, 2026
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Patient Experience & Complaints Officer

Company IconRoyal United Hospitals Bath NHS Foundation Trust
Location IconBath

Royal United Hospitals Bath NHS Foundation Trust in Bath is seeking a Patient Support and Complaints Officer (Band 4) for a 12-month fixed-term contract, 37.5 hours per week. Salary £28,392 - £31,157 per annum, pro rata, with yearly pay.Y...Read More>>.

Posted: October 7th, 2026
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Quality Engineer - Customer Complaints & 8D Leader

Company IconJohn Guest Ltd.
Location IconEast Midlands

Reliance Worldwide Corporation (RWC) is seeking a Quality Engineer (Customer) to manage customer and supplier complaints while leading 8D problem-solving across multiple sectors. You will drive root-cause analysis and collaborate with internal tea...Read More>>.

Posted: October 9th, 2026
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Patient Experience & Complaints Officer

Company IconTransformation Unit
Location IconSefton

Main area Administration Grade NHS AfC: Band 4 Contract Permanent Hours Part time - 30 hours per week (Mon - Fri (Core Office Hours)) Job ref 409-8232347Employer Mersey and West Lancashire Teaching Hospitals NHS Trust Employer type NHS Site...Read More>>.

Posted: October 9th, 2026
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Patient Experience & Complaints Officer (PALS)

Company IconTransformation Unit
Location IconSefton

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking a Patient Experience & Complaints Officer (Band 4) to join the Quality and Risk team. Based primarily at Whiston Hospital, the role involves guiding patients and their families, re...Read More>>.

Posted: October 9th, 2026
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Patient Experience & Complaints Officer

Company IconMerseywestlancs
Location IconSefton

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you’re looking for in your career, y...Read More>>.

Posted: October 9th, 2026
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Customer Complaints Specialist

Company IconGatehouse Bank plc
Location IconMilton Keynes

Gatehouse Bank plc in Milton Keynes is seeking a Customer Complaints Advisor to manage day-to-day handling of customer complaints, ensuring timely, compliant responses and adherence to SLAs.You will build relationships, liaise with the Fina...Read More>>.

Posted: October 9th, 2026
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Complaints Officer

Company IconHoople Ltd
Location IconHereford

About The Role Job Title: Complaints Officer Hours: 16 Salary: £28,142 - £32,062 pro rata (£12,169 - £13,863 per annum) Contract: Fixed Term Until March 2027 Location: Hereford Closing date: 15/10/20...Read More>>.

Posted: October 9th, 2026
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Customer Complaints Adviser - 6 Months FTC

Company IconGatehouse Bank plc
Location IconMilton Keynes

Location: Milton Keynes Job Summary The purpose of this role is to be responsible for the day-to-day handling of Customer Complaints, ensuring any complaints received by the business are handled efficiently and within...Read More>>.

Posted: October 9th, 2026
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Consumer Protection & Complaints Officer

Company IconHoneycomb Jobs Ltd
Location IconNorthern Ireland

Honeycomb Jobs Ltd. is recruiting a Consumer Protection Officer on a temporary basis until the end of December 2026 for a busy consumer protection team in Belfast.The role involves handling and resolving complaints, liaising with internal t...Read More>>.

Posted: October 11th, 2026
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Customer Complaints & Root-Cause Improvement Specialist

Company IconActivate Group Limited
Location IconCalverley

Activate Group is seeking a Complaints & Improvement Specialist to join our Customer Experience team in a hybrid Halifax-based role. You will resolve customer complaints, perform root-cause analysis and drive improvements across operations while u...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconHoneycomb Jobs Ltd
Location IconNorthern Ireland

Honeycomb is delighted to be working with a leading public body to recruit a Consumer Protection Officer on a temporary basis until the end of December 2026. This is an excellent opportunity for an experienced complaints professional...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconJobsTrackR
Location IconNewbury

Complaint Officer needed in NewburyThis is a temporary role and the rate is £27.42ph PAYE The reference number is: 5307705The successful candidate will work as a member of the complaints and access to records t...Read More>>.

Posted: October 11th, 2026
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Interim Complaints Officer – Local Government

Company IconVivid Resourcing Ltd
Location IconGuildford

Vivid Resourcing Ltd. is seeking an experienced Complaints Officer for an interim role with a local authority in Surrey, handling customer complaints under the corporate procedures. You will coordinate investigations, gather evidence and draft bal...Read More>>.

Posted: October 11th, 2026
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Customer Complaints & Care Quality Specialist (Hybrid)

Company IconBupa
Location IconHorsforth

Bupa is looking for a Customer Complaints Handler in Leeds (LS5 3BF). This hybrid role (home and office) involves managing complaints from receipt to resolution, drafting responses, and guiding colleagues on best practices. You will work with care...Read More>>.

Posted: October 11th, 2026
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Customer Complaints & Resolution Specialist

Company IconChangeworknow is part of the Access Group
Location IconPeterborough

Accent Group is seeking a Customer Complaints Advisor in Peterborough. The role is permanent, 35 hours per week, Monday–Friday between 8am and 6pm, with a spot salary of £26,505 per annum for fully meeting the requirements.You will be th...Read More>>.

Posted: October 11th, 2026
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Compliance & Complaints Officer – 4-Day Week

Company IconWE Talent
Location IconChelmsford

WE Talent is recruiting a Compliance & Complaints Officer for a financial services business in Chelmsford. The role covers complaints handling, regulatory administration, Consumer Duty and customer outcomes, with 32 hours over 4 days and a salary...Read More>>.

Posted: October 11th, 2026
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Compliance & Complaints Officer

Company IconWE Talent
Location IconChelmsford

Compliance & Complaints OfficerLocation: ChelmsfordSalary: £40,000 – £45,000 depending on experience + annual performance-related bonusWorking Hours: 32 hours over 4 days per weekWE Talent are currently recruiting...Read More>>.

Posted: October 11th, 2026
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Complaints Officer (Subject Access to Records (SAR)

Company IconPositive Employment
Location IconNewbury

Positive Employment is currently recruiting for a Complaints Officer for our client, a local government organisation based in Newbury, West Berkshire. The role sits within the organisation's Children and Education services.The successful po...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Specialist — Quick, Fair Resolutions

Company IconBrookwood Recruitment Ltd
Location IconManchester

Brookwood Recruitment Ltd is seeking a Customer Complaints Executive to support a busy Customer Service function. You will manage cases end-to-end, delivering fair and timely resolutions while maintaining high-quality customer experience.Th...Read More>>.

Posted: October 11th, 2026
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Education & SEND Complaints Officer (Temporary)

Company IconEssential Employment
Location IconNewbury

Essential Employment in Newbury is seeking a temporary Complaint Officer to join the complaints and access to records team. You will provide comprehensive admin support and help the Education & SEND service respond accurately and promptly to all c...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconEssential Employment
Location IconNewbury

Complaint Officer needed in NewburyThis is a temporary role and the rate is £27.42ph PAYE The reference number is: 5307705The successful candidate will work as a member of the complaints and access to records t...Read More>>.

Posted: October 11th, 2026
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Complaints Officer

Company IconHoople Limited
Location IconHereford

About The Role Job Title: Complaints Officer Hours: 16 Salary: £28,142 - £32,062 pro rata (£12,169 - £13,863 per annum) Contract: Fixed Term Until March 2027 Location: Hereford Closing date: 15/10/20...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Executive

Company IconBrookwood Recruitment Ltd
Location IconManchester

OverviewWe’re looking for a Customer Complaints Executive to support a busy Customer Service function by managing customer complaint cases end-to-end, delivering fair and timely resolutions, and ensuring a consistently high-quality custom...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Adviser | 6‑Month FTC | Hybrid

Company IconGatehouse Bank plc
Location IconMilton Keynes

Gatehouse Bank plc is seeking a Customer Complaints Adviser to manage day-to-day handling of customer complaints, ensuring regulatory timescales are met and drafting responses to maintain SLA and service standards.You will build relationshi...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Handler

Company IconBupa
Location IconLeeds

Job DescriptionCustomer Complaints HandlerContract: Hybrid – Home and office basedLocation: Leeds (LS5 3BF)PermanentSalary Range: Competitive + excellent benefitsFull Time: 37.5 hours per weekWe...Read More>>.

Posted: October 11th, 2026
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Compassionate Customer Complaints Specialist | Quality & Risk

Company IconBupa
Location IconLeeds

Bupa is seeking a Customer Complaints Handler in Leeds to join the Risk & Governance team. This hybrid role involves managing complaints from receipt to resolution, coordinating with care homes, and drafting customer-focused responses to ensure tr...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Analyst — Insight & Resolution

Company IconNatWest Group
Location IconManchester

NatWest Group is seeking a Complaints Analyst to own customer complaints across NatWest Boxed. You will liaise with customers to understand issues, conduct thorough investigations, and respond within timescales, delivering fair outcomes with sensi...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Adviser FTC 6 months

Company IconGatehouse Bank plc
Location IconMilton Keynes

Founded in 2007, Gatehouse Bank is a UK challenger bank built on Shariah principles. With offices in London, Milton Keynes, Birmingham and Wilmslow, we provide ethical savings products and residential property finance, as well as expertise in UK r...Read More>>.

Posted: October 11th, 2026
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Customer Care & Complaints Administrator

Company IconPertemps Milton Keynes
Location IconHigh Wycombe

Customer Care & Complaints Administrator Location: High Wycombe (Office-Based) Salary: £26,000 - £30,000 dependent on experience Hours: Full-time, Monday to Thursday 8:30am-5:00pm, Friday 8:00am-4...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Operations Specialist

Company IconStandard Life plc
Location IconTelford

Standard Life plc in the United Kingdom is seeking a Complaints Administrator to join the Risk and Governance team. This permanent role is based in Telford, with an office-first pattern during training, then a hybrid arrangement after that....Read More>>.

Posted: October 11th, 2026
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