Front of House/Customer Experience Manager

Company IconCobalt Recruitment
Location IconLondon

Overview As Customer Experience Manager, you will lead a Front of House team to deliver a five-star hospitality experience across buildings. You’ll shape the end-to-end customer journey, driving community engagement and continuous improve...Read More>>.

Posted: September 30th, 2026
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Integrated Customer Experience Associate Director

Company IconMomentum Worldwide
Location IconLondon

Overview In this CXJ Planner role, you will blend digital and eCommerce media planning with client management to deliver connected customer experiences across the full journey. You’ll translate strategy into market activations in a locali...Read More>>.

Posted: October 1st, 2026
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Customer Experience Program Manager, Fulfilment, EMEA

Company IconTikTok
Location IconLondon

Overview In this role you will use data and customer feedback to scope opportunities to improve delivery experience. You will build data-driven business cases and collaborate with logistics partners to implement customer-centric delivery fe...Read More>>.

Posted: October 1st, 2026
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Manager, Insight and Customer Experience (CX)

Company IconThe Travelers Indemnity Company
Location IconLondon

Overview In this Marketing role, you will uncover why customers buy and how to improve their experience, using data and qualitative insights. You’ll collaborate across teams to shape propositions and journeys, turning signals into actiona...Read More>>.

Posted: October 1st, 2026
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Senior Product Manager, Customer Experience Technology

Company IconLogitech
Location IconLondon

Overview In this role you shape the 3–5 year CX technology roadmap and ensure scalable, secure, and future‑proof systems for Logitech’s global consumer support. You’ll partner with Global CX and the Digital Office to translate busin...Read More>>.

Posted: October 1st, 2026
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Account Solutions Consultant, Customer Experience Orchestration

Company IconAdobe Systems
Location IconLondon

Overview As a Senior Solutions Consultant, you will partner with enterprise clients to translate business goals into Adobe’s digital solutions. You will act as a trusted advisor, articulate value, and drive digital transformation using th...Read More>>.

Posted: October 1st, 2026
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Principal Customer Experience Program Manager

Company IconMicrosoft
Location IconLondon

Overview In this role you will lead strategic customer engagements within Microsoft’s Digital Operations to unblock deployments and translate feedback into actionable product improvements for Azure IoT. You will act as a technical archite...Read More>>.

Posted: October 3rd, 2026
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Director of Digital Commerce & Customer Experience

Company IconBlu Digital
Location IconLondon

Blu Digital seeks a Director of Digital Commerce to lead the online commerce strategy and end-to-end customer journey for a global luxury/high consideration product or service. You will own the digital conversion funnel, drive growth, and champion...Read More>>.

Posted: October 6th, 2026
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Retail Display & Customer Experience Associate

Company IconHR GO Recruitment
Location IconRamsey

HR GO Recruitment seeks a Retail Assistant for a temporary store position from 19/10/26 to 19/12/26. You will help keep the store well-stocked, tidy, and visually appealing while delivering friendly customer service.The role involves mercha...Read More>>.

Posted: October 6th, 2026
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Sales Assistant - Exceptional Customer Experience

Company IconWHSmith Careers
Location Icon

WHSmith Careers is seeking a friendly Sales Assistant to deliver exceptional customer service in our stores. You will work independently or with a team to uphold our high store standards and ensure customers are proud to shop with us.Key du...Read More>>.

Posted: October 6th, 2026
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Director of Customer Experience & Operational Excellence

Company IconElexon
Location IconLondon

Elexon in London is seeking a Director of Customer Delivery and Operational Excellence to lead customer experience, performance and service improvement at scale within the Operations Directorate. You will shape strategy, drive enterprise-wide init...Read More>>.

Posted: October 6th, 2026
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Director, FS Customer Experience Transformation

Company IconFrog
Location IconLondon

A leading consulting firm in the United Kingdom is seeking a dynamic Director to expand their Financial Services business through Customer Experience Transformation initiatives. The ideal candidate will possess profound consulting experience, especia...Read More>>.

Posted: June 26th, 2026
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Senior Venue Operations and Customer Experience Lead

Company IconAllscreens Nationwide Ltd
Location IconLondon

Ambassador Theatre Group in London seeks a Deputy General Manager to support the General Manager and lead the Customer Experience Team and Stage Door, ensuring a seamless, customer-centric venue operation.You will work with venue heads and...Read More>>.

Posted: August 17th, 2026
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Customer Experience & Process Improvement Lead

Company IconCapital One
Location IconNottingham

Capital One is hiring a Continuous Improvement Lead in Nottingham to bridge high‑level operational strategy with hands‑on delivery. You will lead cross‑department projects to enhance customer experience, reduce waste, and streamline contact...Read More>>.

Posted: August 30th, 2026
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EMEA Director of Customer Experience & Operations

Company IconIPC International
Location IconTerriers

IPC International is searching for a Director of Customer Operations and Engagement for the EMEA region, based in High Wycombe. This role entails delivering operational excellence while engaging Franchisees and managing complex stakeholder relatio...Read More>>.

Posted: September 2nd, 2026
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Head of Customer Experience — CX Strategy & Growth

Company IconAXA UK
Location IconLondon

AXA UK is seeking a senior leader to own end-to-end customer experience (CX) strategy and journey improvement across AXA’s Retail and Commercial insurance businesses. The role ensures customer journeys are simple, customer-led and aligned to dri...Read More>>.

Posted: September 12th, 2026
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Customer Experience Leader – Immersive Beauty

Company IconSephora USA, Inc
Location IconLondon

SEPHORA UK is seeking a Customer Experience Manager for its London store to shape how customers discover, engage with, and fall in love with Sephora. You will lead the customer experience strategy, elevate service standards, and coach a high-perfo...Read More>>.

Posted: September 14th, 2026
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Customer Experience Manager - London Future Opportunities

Company IconSephora USA, Inc
Location IconLondon

Customer Experience Manager - London Future OpportunitiesAt SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belong...Read More>>.

Posted: September 14th, 2026
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Customer Experience & Digital Transformation Sales Leader

Company IconCapgemini
Location IconLondon

Capgemini is seeking a Customer Experience & Digital Transformation Sales Leader to build, develop and close a sales pipeline for the Intelligent Customer Operations practice. You will engage internal and external stakeholders to shape customer so...Read More>>.

Posted: September 14th, 2026
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Customer Experience Manager - London Future Opportunities

Company IconLVMH Group
Location IconLondon

Customer Experience Manager - London Future Opportunities Customer Experience Manager - London Future Opportunities Profile At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to e...Read More>>.

Posted: September 14th, 2026
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Regional Sales Manager: Growth & Customer Experience

Company IconEuro Car Parts Limited
Location IconPeterborough

LKQ UK & Ireland is seeking an Area Sales Manager to drive sales strategies across the designated region and to deliver a superior customer experience through collaboration with sales and operations.You will lead a team of Sales Team Leader...Read More>>.

Posted: September 14th, 2026
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Business Solution Architect - Customer Experience

Company IconCHEP
Location IconAncoats

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sus...Read More>>.

Posted: September 14th, 2026
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Customer Experience Manager - London Future Opportunities

Company IconInside Lvmh
Location IconLondon

Customer Experience Manager - London Future OpportunitiesCustomer Experience Manager - London Future OpportunitiesProfileAt SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to ex...Read More>>.

Posted: September 15th, 2026
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Customer Experience Leader - Immersive Beauty & Service

Company IconInside Lvmh
Location IconLondon

SEPHORA UK is seeking a Customer Experience Manager in London to lead the store’s customer journey, from initial contact to immersive in-store experiences, with a focus on inclusivity and excellence. You will inspire a high-performing team and p...Read More>>.

Posted: September 15th, 2026
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Customer Experience Leader—Digital Adoption & Growth

Company IconAPM Terminals
Location IconLiverpool

Maersk in the United Kingdom seeks a Customer Experience Manager to lead a team of Customer Experience Partners, managing a diverse customer portfolio and delivering a proactive, digital-first customer experience. The role works closely with Sales...Read More>>.

Posted: September 15th, 2026
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Group Director, Customer Experience & Digital Transformation

Company IconStonewater
Location Icon

Stonewater is seeking an experienced and strategic Group Director of Customer Experience to lead the development and delivery of customer experience across the organisation.Reporting to the COO and as a key member of the Senior Leadership T...Read More>>.

Posted: September 17th, 2026
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Product Owner: Digital Transformation & Customer Experience

Company IconA2Dominion
Location IconLondon

A2Dominion in London is seeking an experienced Product Owner to lead strategic development, delivery and optimisation of digital products.Based in Ealing with hybrid working (1–2 days per month in the office), the role focuses on deliveri...Read More>>.

Posted: September 21st, 2026
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Regional Retail Growth & Customer Experience Lead

Company IconPandora A/S
Location Icon

Pandora is seeking a Regional Sales Manager for a field-based role covering South Wales and the West, with responsibilities across London stores. You will drive regional sales, manage budgets, and lead store leaders to deliver exceptional customer...Read More>>.

Posted: September 21st, 2026
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Front of House/Customer Experience Manager

Company IconCobalt Consulting (UK) Ltd
Location IconLondon

The RoleThe role of the Customer Experience Manager for the portfolio is a dynamic and visionary role leading a front of house team. The Manager will work closely with the FOH team, to create a vibrant, dynamic, and innovative and thri...Read More>>.

Posted: September 21st, 2026
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Service Designer: Hybrid Customer Experience Transformation

Company IconCivic Recruitment Limited
Location IconLambeth

Civic Recruitment Limited is seeking a skilled Service Designer to join the CAST Programme for Lambeth Council. The role focuses on analyzing customer journeys, identifying operational challenges, and delivering improvements across processes, comm...Read More>>.

Posted: September 22nd, 2026
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iOS Engineer, Customer Experience at Scale

Company IconASOS
Location IconLondon

ASOS in London is seeking an iOS Engineer to help scale our iPhone and iPad apps, delivering high quality, accessible experiences for millions of users.You will work with designers and engineers in an agile, cross-functional team, contribut...Read More>>.

Posted: September 22nd, 2026
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Insight & Reporting Manager – Customer Experience Insight

Company IconNationwide Building Society
Location IconSwindon

Insight & Reporting Manager – Customer Experience InsightInsight & Reporting Manager – Customer Experience InsightWe are looking for an experienced and data-driven Customer Experience Insight Manager to join our team. Working...Read More>>.

Posted: September 22nd, 2026
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CRM Manager: After-Sales & Customer Experience

Company IconT-Maxx International
Location IconChiswick

T-Maxx International is seeking a CRM Manager to lead after-sales support, CRM platform management, and call centre operations from our London/Chiswick base. The role focuses on building scalable customer processes and driving higher satisfaction...Read More>>.

Posted: September 22nd, 2026
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Customer Experience Lead – Real Estate & Community

Company IconColliers International EMEA
Location IconLondon

Colliers UK is seeking an experienced Customer Experience Manager to lead the customer experience and community function across the BEAM portfolio. The role focuses on delivering five-star occupier experiences and building strong relationships wit...Read More>>.

Posted: September 23rd, 2026
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Head of Customer Experience & Lending Operations

Company IconKroo Bank
Location IconAncoats

Kroo Bank is seeking an experienced Head of Customer Operations to lead live chat, email, phone and lending servicing, across onboarding to collections, ensuring standards and customer outcomes.Based in Manchester with a hybrid working patt...Read More>>.

Posted: September 24th, 2026
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Strategic Customer Experience & Planning Lead

Company IconHeathrow Airport Limited
Location IconLondon

Heathrow Airport Limited is seeking a Customer Strategy & Planning Manager to shape Heathrow's Customer Strategy and translate vision into actionable plans that deliver real outcomes. You will collaborate with senior stakeholders across Heathrow t...Read More>>.

Posted: September 24th, 2026
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Telephony & CCaaS Engineer | Elevate Customer Experience

Company IconAnglian Water Group
Location Icon

Anglian Water Group is seeking a Telephony Configuration Engineer to design, develop and support CCaaS systems that power customer and colleague interactions. You’ll join an Agile DevOps team to deliver changes, improvements and releases across...Read More>>.

Posted: September 27th, 2026
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Chief Customer Experience & Transformation Lead

Company IconSovereign Network Group
Location IconBasingstoke

Sovereign Network Group (SNG) is hiring a Head of Customer Transformation to shape end-to-end omnichannel journeys and drive a best-in-class customer experience. The role is based in Basingstoke with hybrid working and occasional travel to other s...Read More>>.

Posted: September 30th, 2026
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Luxe Store Leader: Customer Experience & Growth

Company IconJoinimagine
Location IconNorthern Ireland

L’Oréal Luxe seeks an experienced One Luxe Team Manager to lead a store team, delivering a world-class Luxury Service Experience while driving performance across its portfolio of brands. You will coach and develop staff, manage events, and ensu...Read More>>.

Posted: September 30th, 2026
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UK Head of Customer Experience & Operations

Company IconComfyWorkers
Location IconMilton Keynes

Comfy Workers is a growing B2B technology marketplace for workforce accommodation. We are seeking an exceptional customer and people leader to become a senior UK leader, guiding Booking Experience, Operations and Finance while influencing Sales an...Read More>>.

Posted: October 1st, 2026
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Customer Experience Centre Manager - On-site Cheshire

Company IconJones Lang LaSalle Incorporated
Location IconWarrington

Jones Lang LaSalle Incorporated is seeking a Customer Experience Centre Manager to lead the CEC in Birchwood, Warrington, on-site for the HSBC JLL Account across ~350 sites. You will drive scheduling, escalation management and cross-team communica...Read More>>.

Posted: October 2nd, 2026
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product manager for customer experience analytics

Company IconHireHi
Location IconLondon

Описание: COS offers ready-to-wear clothing and accessories rooted in exceptional quality and lasting design. The brand combines an elevated aesthetic with craftsmanship, innovation, and contemporary fashion.Задачи:...Read More>>.

Posted: October 3rd, 2026
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Regional Sales Leader – Growth & Customer Experience

Company IconEuro Car Parts Limited
Location IconCanterbury

LKQ UK & Ireland is seeking an Area Sales Manager to lead sales strategies across the designated region, delivering a superior customer experience by fostering collaboration and integrity.You will work with branches, sales and regional team...Read More>>.

Posted: October 3rd, 2026
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Assistant Product Manager - Banking & Customer Experience

Company IconMetro Bank Plc
Location IconLondon

Metro Bank is seeking a product professional who prioritises customers in every decision. You will partner with senior product leaders to support a diverse portfolio while balancing governance and risk considerations.You will join a collabo...Read More>>.

Posted: October 3rd, 2026
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