Lead Customer Experience Manager

Company IconSainsbury's Bank
Location Icon

Overview In this role you lead a team of store managers to ensure an outstanding customer experience across all touchpoints. You’ll plan around key trading activity with the store leadership team and take accountability when the store is...Read More>>.

Posted: October 14th, 2026
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Installation Planner | Schedule & Customer Experience Lead

Company IconJohnson Controls
Location IconSunbury on Thames

Johnson Controls is seeking an organised Subscriber Installation Planner to support our installation operations. You will plan and schedule installation workloads, coordinate customer bookings, and work closely with Field Line Managers to keep pro...Read More>>.

Posted: August 30th, 2026
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Senior Resident Liaison & Customer Experience Lead

Company IconBuild Recruitment
Location IconSouth Kesteven

Build Recruitment is seeking a Senior Resident Liaison Officer to join a busy team delivering works across social housing and construction sectors. This permanent, full-time role focuses on delivering exceptional resident experiences, managing rel...Read More>>.

Posted: September 13th, 2026
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Community Liaison & Customer Experience Lead

Company IconCappaghbrowne
Location Icon

Cappagh Browne Utilities Ltd is seeking a proactive Customer Representative & Liaison Officer to act as the main link between our teams, clients, and customers. You will manage enquiries, share information, and maintain records throughout project...Read More>>.

Posted: September 14th, 2026
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Aftersales Service Advisor – Customer Experience Lead

Company IconAuto Skills UK
Location IconCheltenham

Auto Skills UK in Cheltenham is seeking an experienced Service Advisor to join a professional automotive aftersales team. You will be the key link between customers, the workshop and the Parts Department, helping ensure every vehicle visit runs sm...Read More>>.

Posted: September 15th, 2026
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Senior Customer Experience & Proposition Lead

Company IcontwentyAI
Location IconSlough

twentyAI is seeking a Senior Customer Proposition & Experience Manager in London, offering a hybrid work pattern. The role sits in a strategic team partnering with senior leadership to evolve the customer proposition and journey across private ban...Read More>>.

Posted: September 16th, 2026
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Customer Experience & Insights Lead

Company IconTUI Group
Location IconLuton

Marella Cruises is seeking a Customer Experience & Insights Manager to ensure the voice of the customer informs decision-making, transforming feedback and data into improvements that enhance the guest experience from inspiration through to post-ho...Read More>>.

Posted: September 16th, 2026
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Customer Experience Manager - Lead Service Excellence

Company IconMorrisons
Location IconStoke on Trent

Morrisons in the United Kingdom seeks a Customer Service Manager to lead the store's service ethos, coaching staff and delivering outstanding customer care across shifts.You will report to the Store Manager and drive proactive service routi...Read More>>.

Posted: September 16th, 2026
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Test Center Proctor & Customer Experience Lead

Company IconPearson Education
Location IconWolverhampton

Pearson VUE in Wolverhampton is seeking a Test Centre Administrator to support exams delivery at our centres. You will welcome candidates, check IDs, and ensure a secure, friendly testing environment while providing excellent customer service....Read More>>.

Posted: September 16th, 2026
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Shift Leader — Flexible Hours & Customer Experience Lead

Company IconTesco
Location IconPortslade by Sea

Tesco UK is seeking a Shift Lead to support store operations and delivery of great customer service. You will lead the team in daily tasks, coordinate across store areas, and act as the go-to operator during the Manager’s absence.Ideal ca...Read More>>.

Posted: September 30th, 2026
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Customer Experience Lead — Fintech Complaints & Insights

Company IconMoneyfarm
Location IconLondon

Moneyfarm, a rapidly growing pan-European digital wealth manager headquartered in London, seeks a senior complaints leader to own the end-to-end experience for UK brands. You will own complaints end to end, drive early identification, and lead roo...Read More>>.

Posted: October 9th, 2026
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Senior Customer Experience Lead – Luxury Development

Company IconGPE
Location IconLondon

GPE is seeking a Customer Experience Senior Manager to oversee Hanover development in London. You will drive exceptional customer experiences, manage service partners, and lead on compliance, sustainability, and financial management for a premium...Read More>>.

Posted: October 11th, 2026
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Contracts & Customer Experience Lead

Company IconRe-Gen Waste Ltd.
Location IconNewry

Re-Gen Waste Ltd is seeking a Contracts & Customer Services Manager to lead all customer service, retailer engagement, stakeholder management and contract governance for the Northern Ireland DRS operation. You will report to the General Manager an...Read More>>.

Posted: October 12th, 2026
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Strategic Customer Experience & Planning Lead

Company IconHeathrow Airport Limited
Location IconLondon

Heathrow Airport Limited is seeking a Customer Strategy & Planning Manager to shape Heathrow's Customer Strategy and translate vision into actionable plans that deliver real outcomes. You will collaborate with senior stakeholders across Heathrow t...Read More>>.

Posted: October 13th, 2026
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Digital Customer Experience Lead: Omnichannel & Insights

Company IconAllergan Aesthetics, an AbbVie Company
Location IconMarlow

AbbVie is seeking a Customer Experience Digital Lead to shape and orchestrate a best-in-class digitally enabled customer engagement strategy across International Marketing & Commercial Operations for Allergan Aesthetics. The role links digital pla...Read More>>.

Posted: October 14th, 2026
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Customer Experience Digital Lead, International

Company IconAllergan Aesthetics, an AbbVie Company
Location IconMarlow

About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives acr...Read More>>.

Posted: October 14th, 2026
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Customer Experience Lead: Voice of the Customer

Company IconKelling Group
Location IconAltofts

Kelling Group is seeking a Customer Experience professional to champion the voice of the customer across the Group from its Normanton base. You will capture insights, oversee NPS/CCS programs and drive improvement through cross-functional action w...Read More>>.

Posted: October 14th, 2026
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Customer Experience Operations Lead

Company IconJLL
Location Icon

JLL is seeking a Customer Experience Centre Manager to lead the operational delivery of the HSBC JLL Account’s customer experience centre in Birchwood, Warrington, across circa 350 sites. You will drive the CEC function to ensure scheduling, eff...Read More>>.

Posted: October 14th, 2026
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Customer Experience & Operations Lead — Theatre Venue

Company IconWales Millennium Centre
Location IconCardiff

Wales Millennium Centre in Cardiff invites applications for a Customer Operations Manager. This on-site, full-time role supports the visitor experience across venues, from performances to the cafe, ensuring smooth customer journeys throughout the...Read More>>.

Posted: October 14th, 2026
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Head of Customer Experience

Company IconStannah Management Services
Location IconAndover

Job Description Head of Customer Experience Jobs at Stannah - Join Our Team!We have an exciting opportunity for a Head of Customer Experience to join Stannah Home Accessibility within the Marketing Team at Stannah's hea...Read More>>.

Posted: October 14th, 2026
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Customer Experience Manager

Company IconSainsburys
Location IconLisburn

Salary: 32,700 Location: Sprucefield Store, Lisburn, BT27 5UQ Hours: Full time Contract type: Permanent Business area: Retail Requisition ID: Leading in o...Read More>>.

Posted: October 8th, 2026
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Customer Experience Associate

Company IconMCL Insurance Services (Ireland)
Location Icon

Customer Experience AssociateRef: 1026CEASalary: €27,698.63 per annumWould you like to be part of an expanding company providing excellent customer service for a...Read More>>.

Posted: October 13th, 2026
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Auto Centre Assistant Manager: Customer Experience Lead

Company IconHalfords
Location IconCardiff

Halfords in Cardiff is seeking an Assistant Manager to work with the Centre Manager, overseeing both the workshop and sales operations. You will focus on customer experience, profitability, and team leadership in a busy Autocentre environment....Read More>>.

Posted: September 12th, 2026
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Bakery Shop Lead — Customer Experience & Team Lead

Company IconBayne's the Family Bakers
Location IconAlloa

Bayne’s the Family Bakers in Alloa is hiring a Senior Sales Assistant to work 30 hours per week at £13.30 per hour. You will support the Shop Manager and Assistant Manager, run the shop in their absence and promote our values while providing mo...Read More>>.

Posted: September 13th, 2026
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Shift Lead: Customer Experience & Team Growth

Company IconStarbucks South Woodford - George Ln
Location IconLondon

Starbucks South Woodford - George Ln is seeking a Shift Supervisor to support store operations and lead baristas during shifts. You will focus on delivering exceptional customer service, maintaining a clean and inviting café, and upholding Starbu...Read More>>.

Posted: September 16th, 2026
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Hybrid Service Coordinator – Customer Experience Lead

Company IconKION Group
Location IconExeter

STILL Material Handling in Exeter seeks a Service Coordinator to manage customer communications for breakdowns and service needs, coordinating field Service Engineers to ensure top‑notch service and efficient operations.You will handle sc...Read More>>.

Posted: September 27th, 2026
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Retail Operations & Customer Experience Lead

Company IconNova Leisure Ltd
Location IconNorwich

LKQ Euro Car Parts in Norwich is seeking a Retail Operative to support our branch by picking parts in the warehouse, serving customers at the counter, and delivering parts to customers. You will help maintain high standards and safety practices wh...Read More>>.

Posted: October 9th, 2026
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Contract Customer Experience Lead - Evenings & Weekends

Company IconEveryone Active
Location IconAyot Green

Everyone Active in the United Kingdom is recruiting an ambitious manager to drive exceptional customer service, oversee daily operations, and support the development of the teams across the contract. You will be a role model for staff, maintain a...Read More>>.

Posted: October 9th, 2026
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Customer Experience Lead — Weekend Retail Supervisor

Company IconWhite Stuff
Location IconLiverpool

White Stuff is seeking a Customer Host Supervisor to support the Shop Manager and drive outstanding customer service in store. This 16-hour part-time role involves leading by example, coaching teammates and maintaining visual and operational stand...Read More>>.

Posted: October 9th, 2026
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Resales Customer Experience Lead

Company IconHQN Ltd
Location IconEastleigh

HQN Ltd is seeking a Resales Executive based in Eastleigh to oversee the customer journey from the start of a shared ownership sale through to completion.You will talk to customers and liaise with solicitors and internal/external stakeholde...Read More>>.

Posted: October 9th, 2026
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Prestige Beauty Makeup Artist & Customer Experience Lead

Company IconThe Estée Lauder Companies
Location IconLondon

The Estee Lauder Companies Inc. in London seeks an in-store makeup artist who combines creativity and technical expertise with a passion for people, delivering a welcoming and personalized customer experience.You will work as part of a high...Read More>>.

Posted: October 11th, 2026
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Live Events Customer Experience Lead

Company IconWycombe Swan Theatre
Location IconBradford

Trafalgar Entertainment's Bradford Live venue is seeking a Customer Experience Team Leader to guide front of house, bar and food & beverage teams and ensure outstanding guest experiences at live events. You will lead Customer Experience Assistants...Read More>>.

Posted: October 11th, 2026
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Repairs & Customer Experience Lead

Company IconEaton
Location IconCheltenham

Eaton MSD Cheltenham is seeking a Customer Service Repairs Executive to join the Repairs team. You will be responsible for delivering outstanding service to our Aftermarket customers and cradle-to-grave processing of repairs and orders to ensure o...Read More>>.

Posted: October 11th, 2026
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Store Coach Designate: People & Customer Experience Lead

Company IconDunelm
Location IconFarnborough

Dunelm is seeking a Store Coach Designate to cover stores around Hampshire and Berkshire. This hands-on role focuses on operational excellence, exceptional customer experiences, and coaching the team to deliver great service across all channels....Read More>>.

Posted: October 11th, 2026
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Ride Operator & Customer Experience Lead (Outdoor Car Wash)

Company IconSummit Wash Holdings
Location IconCity of Edinburgh

Summit Wash Holdings is seeking an Entry Ride Operator for our Russell Speeders Car Wash location in Bellevue, NE. You will interact with customers, operate a headset microphone, and ensure safe, efficient processing of vehicles into the car wash...Read More>>.

Posted: October 11th, 2026
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Seasonal Customer Experience Lead (Christmas)

Company IconMarks & Spencer Plc
Location IconCorby

Marks & Spencer Plc is seeking a Team Support Manager to lead the fill operation and coordinate resources to keep the sales floor ready for trading. The role involves coaching colleagues on best practices, ensuring a smooth opening and daily tasks...Read More>>.

Posted: October 12th, 2026
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Brand Partnerships & Customer Experience Lead

Company IconJohn Lewis Partnership
Location IconOxford

John Lewis Partnership seeks a Brand Sponsored Partner to deliver outstanding customer experiences, maintain shop standards and support marketing activity across our John Lewis stores.You will engage customers directly, understand their nee...Read More>>.

Posted: October 12th, 2026
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Founding UK Outlet Sales & Customer Experience Lead

Company IconKing Living
Location IconHemel Hempstead

King Living UK invites you to join the founding team for its first UK Outlet in Hemel Hempstead. You’ll help shape the customer experience, operations, and culture from day one, building relationships with customers and ensuring a premium showro...Read More>>.

Posted: October 12th, 2026
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Wellbeing Retail Keyholder: Customer Experience Lead

Company IconNEOM Wellbeing
Location IconLondon

NEOM Wellbeing on Regent Street seeks a friendly, energetic Customer Service Assistant for 21 hours per week to deliver exceptional in-store experiences. You should be passionate about health and wellbeing and comfortable sharing tips with custome...Read More>>.

Posted: October 12th, 2026
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Housing Resolutions Lead: Customer Experience

Company IconSandwell Local Area Partnership
Location Icon

Sandwell Council is seeking a Housing Resolutions Manager to lead the Housing Resolutions Team and oversee the handling of customer complaints. You will ensure fair outcomes and drive improvements across housing services, with a focus on learning...Read More>>.

Posted: October 15th, 2026
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Senior Travel Ops & Customer Experience Lead (Hybrid)

Company IconAntella Travel Recruitment
Location IconLondon

Antella Travel Recruitment clients seek a Travel Operations and Customer Experience Manager in Central London. The role is hybrid, delivering safe, good-value experiences from booking to completion for trip participants.The candidate will o...Read More>>.

Posted: October 15th, 2026
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Retail Team Lead — Elevate Customer Experience

Company IconCrocs
Location IconLittle Stanney

Crocs is seeking a motivated retail professional to join our team in a fast-paced store environment. You will deliver outstanding customer service, participate in stock and product placement, and support daily operations across the sales floor and...Read More>>.

Posted: October 15th, 2026
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Beauty Store Lead: Customer Experience & Events

Company IconThg Plc
Location Icon

THG plc, Lookfantastic Bristol, is seeking an Assistant Store Manager to support the Store Manager in running the store and to lead in the manager's absence. You will keep exceptional customer experience at the forefront and motivate the team to d...Read More>>.

Posted: October 15th, 2026
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Interim Store Lead - Elevate Customer Experience

Company IconFive Below
Location Icon

Five Below is seeking an Interim Support Lead to help deliver an outstanding shopping experience. Reporting to the Store Manager, you will assist with front-end operations, cash handling, merchandising, cleanliness and safety while taking on Manag...Read More>>.

Posted: October 15th, 2026
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Security & Customer Experience Team Lead

Company IconABM
Location IconCity of Edinburgh

ABM Security is seeking a Security & Customer Service Team Leader for the Gyle Shopping Centre in Edinburgh. You will lead a 24/7 team on a 4-on/4-off pattern, ensure safety and welfare of the public, and assist retailers and staff with operationa...Read More>>.

Posted: October 15th, 2026
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Waste Services Customer Experience Lead

Company IconBiffa Group
Location IconAylesbury

Biffa Group in Aylesbury is recruiting a Waste Management Executive to support our South Oxfordshire Council team. The role is office-based, full-time, 40 hours per week with a salary of £25,174.You will be the frontline contact for custom...Read More>>.

Posted: October 15th, 2026
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Retail Lead: Elevate Customer Experience & Brand

Company IconNike
Location IconTunbridge Wells

Nike Kings Cross is looking for a Team Lead to join our team and provide world-class service to the consumer. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere and support daily busi...Read More>>.

Posted: October 15th, 2026
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Store Team Lead — Customer Experience & Growth

Company IconHome Bargains
Location IconFrome

Home Bargains in Frome is seeking a store leadership candidate to drive exceptional service and sales. You will lead a team to meet targets, ensure outstanding store presentation, and uphold high customer satisfaction in a fast-moving retail envir...Read More>>.

Posted: October 15th, 2026
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Shop Floor Lead & Customer Experience Coach

Company IconThe Inside Job
Location IconLondon

Gymshark is seeking a Floor Lead to drive an outstanding, people‑first customer experience on the shop floor. You will coach team members, run daily huddles and ensure store standards, presentation and stock flow are upheld.You’ll act a...Read More>>.

Posted: October 15th, 2026
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Night Shift Team Lead: Customer Experience & Growth

Company IconTesco PLC
Location IconBracknell

Tesco is seeking a Team Manager to lead in-store operations, delivering exceptional customer experiences while developing a capable, high-performing team. You will coach colleagues on product knowledge, drive sales with smart trade activity, and i...Read More>>.

Posted: October 15th, 2026
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