CX Transformation Lead: Reimagine Customer Service Ops

Company IconFrog
Location IconLondon

A leading consulting firm in Greater London is seeking a CX Transformation Consultant/Senior Consultant to focus on service transformation for clients. This role involves transforming customer and contact center operations while leveraging technology...Read More>>.

Posted: June 20th, 2026
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Merchant Services Lead – Customer Experience

Company IconWowcher Ltd.
Location IconChesterfield

Wowcher Ltd. is seeking a Customer Service Manager to lead the merchant services team in Derby, with a four‑day in‑office pattern and potential remote day. You will own escalated queries, optimise processes and report on performance to protect...Read More>>.

Posted: August 29th, 2026
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Customer Service Desk Supervisor: Lead Garden Centre Support

Company IconSquire's Garden Centres
Location Icon

Squire’s Garden Centres is seeking a dedicated Customer Service Desk Supervisor to lead the desk at our UK locations. You will work closely with the Garden Centre Manager to ensure exceptional service and smooth till operations.The role i...Read More>>.

Posted: September 5th, 2026
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Bike Workshop Lead: Customer Service & Technical Coach

Company IconBrompton Bicycle
Location Icon

Brompton Bicycle is seeking a Customer Service Workshop Lead to coordinate daily workshop work, maintain high technical standards and deliver a consistent customer experience. You will support mechanics, carry out servicing, and help drive quality...Read More>>.

Posted: September 20th, 2026
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Bus Station Manager — Lead Operations & Customer Service

Company IconWest Yorkshire Combined Authority
Location IconLeeds

West Yorkshire Combined Authority is seeking a Bus Station Manager to lead day-to-day operations at CA bus stations across West Yorkshire. This full-time, permanent role is based at one site with flexibility to cover others as required, and includ...Read More>>.

Posted: September 21st, 2026
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Customer Experience Lead: Service, Onboarding & Growth

Company IconMediaworks
Location IconNewcastle upon Tyne

Mediaworks is seeking a Customer Excellence Executive to deliver outstanding service and ensure every customer interaction is positive and efficient. Reporting to the Head of Customer Excellence, you will be the main contact for clients, resolving...Read More>>.

Posted: September 27th, 2026
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Fresh Market Street Team Lead — Customer Service & Growth

Company IconMorrisons
Location IconNewcastle upon Tyne

Morrisons is seeking a Market Street Team Leader to guide a multi-skilled counter team spanning Deli, Bakery, Pie Shop and Fresh to Go. You will coach colleagues, deliver excellent customer service, and work with management to meet sales and quali...Read More>>.

Posted: October 2nd, 2026
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Guest Experience Team Lead - Retail Customer Service

Company IconFlutter Entertainment Plc
Location IconGlenrothes

Paddy Power is seeking a Customer Service Team Leader to welcome customers in our retail shops and deliver best-in-class service. You will engage warmly with visitors, ensure they have an outstanding experience, and promote our online and retail p...Read More>>.

Posted: October 2nd, 2026
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Crane Hire Desk Lead - Scheduling & Customer Service

Company IconWork Wales
Location IconSheffield

Work Wales is seeking an organised Hire Desk Manager at a Barnsley depot to coordinate crane hire operations, handle customer enquiries and schedule dispatches. You will prepare hire paperwork, support logistics and ensure a first-class service fr...Read More>>.

Posted: October 5th, 2026
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Customer Service Team Leader — Lead, Coach & Improve KPIs

Company IconCromwell Group (Holdings) Ltd
Location IconLeicester

Cromwell is seeking a Customer Service Team Leader to inspire, coach and develop a high-performing team focused on delivering exceptional customer experiences. You will lead from the front to drive operational excellence, engagement and continuous...Read More>>.

Posted: October 5th, 2026
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Team Lead, Customer Service - 12-Month Cover (Hybrid)

Company IconStarling
Location IconCardiff

Starling Bank is seeking a Customer Service Team Lead for a 12-month maternity cover in Cardiff. The role combines leading a hybrid team across in-office and home-based work, with a 12-week shift rotation and 6am–8:30pm coverage.You will...Read More>>.

Posted: October 6th, 2026
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Hybrid Customer Service Team Leader – Lead a High-Performing Team

Company IconLiberata
Location IconBurnley

Liberata in Burnley is seeking a proactive Team Leader to coach and support a team delivering inbound calls and face-to-face assistance on Council Tax and related services. The role combines homeworkers and office-based staff, requiring you to dri...Read More>>.

Posted: October 6th, 2026
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Inspiring Ops Team Lead: Customer Service & Growth

Company IconExamWorks Investigation Services Limited
Location IconBolton

ExamWorks Investigation Services Limited, based in Bolton, seeks an inspirational Team Manager to lead and develop a high performing operational team. You will drive customer service excellence, manage workloads, and ensure achievement of KPIs and...Read More>>.

Posted: October 6th, 2026
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Customer Service Team Leader — Lead, Coach & Elevate CX

Company IconRadius Limited
Location IconSalford

Radius Limited in Salford, United Kingdom, is seeking an experienced Customer Service Team Leader to drive excellence in our customer interactions and leadership of a frontline team. You will mentor agents, monitor performance metrics, deliver tra...Read More>>.

Posted: October 6th, 2026
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Retail Floor Lead — Customer Service & Store Operations

Company IconJD GROUP
Location IconBlackburn

JD Group is seeking a proactive Retail Supervisor to oversee daily shop floor activity and uphold outstanding customer service standards. You will support colleagues across shifts, maintain presentation, and assist with opening/closing procedures...Read More>>.

Posted: October 7th, 2026
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Campus Fitness & Leisure Lead - Facilities & Customer Service

Company IconUniversity Centre Somerset College Group
Location IconTaunton

University Centre Somerset College Group is seeking a hands-on Facilities Assistant to support the Sports Development Manager across multiple college sports facilities in Taunton. You will coordinate bookings, help set up gym zones, handle payment...Read More>>.

Posted: October 7th, 2026
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Lead, Customer Service & Fulfillment - Hybrid & AI-Enabled

Company IconMSD Animal Health UK Ltd
Location IconMilton Keynes

MSD Animal Health UK Ltd is seeking a Lead Associate, Customer Service to head the Order & Logistics function, driving order fulfilment, inventory coordination, and service excellence. You will guide the team, manage escalations, and partner with...Read More>>.

Posted: October 15th, 2026
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Customer-Obsessed Service Delivery Lead, HPC & Cloud

Company IconTroopr Ltd
Location Icon

Microsoft in the United Kingdom is seeking a customer-obsessed Service Delivery Manager to orchestrate delivery resources across Microsoft and partner teams, ensuring end-to-end managed experiences and outstanding customer service.This role...Read More>>.

Posted: September 21st, 2026
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Assistant Manager: Lead Customer Service & Team at Depot

Company IconCentral Tyre
Location IconSkipton

Central Tyre in Skipton, North Yorkshire, is hiring an Assistant Manager to support the manager in a busy commercial tyre fitting depot. This full-time role focuses on customer service, team coaching, and deputising for the Manager when needed. Yo...Read More>>.

Posted: September 6th, 2026
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Assistant Retail Manager: Lead Sales & Customer Service

Company IconSUCCESS TALENT
Location IconLondon

SUCCESS TALENT is recruiting two Assistant Retail Managers in Ealing and White City Westfield Shopping Centre for a fun loving lifestyle brand expanding its UK retail estate.As Assistant Retail Manager, you will inspire your teams to delive...Read More>>.

Posted: September 13th, 2026
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Senior Part-Time Store Lead: Customer Service & Ops

Company IconHeron Foods Limited
Location IconSheffield

Heron Foods in Jordanthorpe, Sheffield, is seeking a Senior Part-Time Sales Assistant to lead the team and ensure smooth store operations. You will focus on delivering excellent customer service, motivating staff, and maintaining a high standard o...Read More>>.

Posted: September 17th, 2026
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Retail Team Lead — Sportsbook & Customer Service

Company IconBoyleSports
Location IconExeter

BoyleSports Exeter is seeking an Assistant Manager to lead the shop team in the Shop Manager's absence and ensure the store runs smoothly. You will open/close the shop, manage cash, and uphold high service standards while assisting customers with...Read More>>.

Posted: September 26th, 2026
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Retail Store Lead - Operations & Customer Service

Company IconDollar Tree Stores
Location Icon

Dollar Tree in Darlington, SC seeks an Assistant Store Manager to support store operations, customer service and team development. You will assist the Store Manager and train Store Associates to deliver friendly, efficient service.The role...Read More>>.

Posted: September 29th, 2026
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Assistant Branch Manager: Lead Sales & Customer Service

Company IconGSF Car Parts
Location IconWest Midlands

GSF Car Parts is seeking an Assistant Branch Manager to support the Branch Manager, lead the Sales Advisor team and drive branch sales. You will focus on customer relationships, achieving monthly targets and upholding high standards of service acr...Read More>>.

Posted: October 2nd, 2026
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Online Store Manager: Lead Growth & Customer Service

Company IconAsda
Location IconMilton Keynes

Asda is seeking an Online Manager in Milton Keynes to lead the in-store online operation, ensuring the online team is engaged, vans are on the road and customers are satisfied.The role focuses on online shrink control, data-driven decisions...Read More>>.

Posted: October 4th, 2026
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Assistant Store Manager: Lead Customer Service & Store Ops

Company IconAldi Recruitment
Location Icon

Aldi in the United Kingdom is seeking a Deputy Store Manager in Brighton to drive sales, deliver outstanding customer service, manage costs, and improve operations. You’ll support the Store Manager by training colleagues, checking displays, and...Read More>>.

Posted: October 5th, 2026
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Rail Customer Relations Lead | Service Excellence

Company IconXC Trains Limited
Location IconBirmingham

The successful candidate will manage performance, develop best practices, and work with internal and external stakeholders to enhance efficiency and customer experience in a fast-paced environment. #J-18808-Ljbffr...Read More>>.

Posted: October 8th, 2026
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Contact Centre Team Lead: Customer Service & Coaching

Company IconPinnacle Group Limited
Location IconChelmsford

Pinnacle Group is seeking a skilled Customer Service Advisor to join our Chelmsford team within Pinnacle Connect, our national 24/7 contact centre. You will support over multiple clients with repairs, emergencies and service queries, delivering pr...Read More>>.

Posted: October 9th, 2026
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Internal Sales Team Lead: CRM & Customer Service

Company IconFaerch Group
Location IconEly

Faerch Group in Ely seeks a senior Customer Service and Internal Sales professional to drive collaboration with customers, maintain daily contact and build strong relationships. You will lead CRM adoption, support quotations and regulatory complia...Read More>>.

Posted: October 9th, 2026
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Payroll Services Lead — Customer Delivery (Remote)

Company IconPortfolio Group
Location IconManchester

Portfolio Group seeks a Senior Payroll Team Manager to lead a busy payroll advisory team from Manchester, with a mix of office and remote work (3 days on-site). The role focuses on BAU payroll operations, stakeholder management, and delivering hig...Read More>>.

Posted: October 11th, 2026
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Store Experience Lead - Elevate Customer Service

Company IconSainsbury's
Location IconPeterborough

Sainsbury's is seeking a Customer Experience Manager to lead store operations and deliver outstanding customer service. You will drive the end‑to‑end shopping experience, oversee checkout and front‑of‑house activities, and ensure seamless...Read More>>.

Posted: October 12th, 2026
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Customer Service Team Leader: Lead & Coach on the Shop Floor

Company IconWilliam Hill PLC
Location IconLeeds

William Hill in Leeds is seeking an experienced Customer Service Team Leader to supervise on the shop floor, drive excellent customer service, and lead a team of Customer Service Representatives. You will coach staff, maintain shop standards and d...Read More>>.

Posted: October 15th, 2026
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Retail Duty Manager - Lead Customer Service & Standards

Company IconThe Range
Location IconEccles

The Range is seeking a Duty Manager to support day-to-day store operations in Salford. You will lead the shop floor team, coach colleagues, and ensure high standards across customer service, merchandising, and safety.This is a hands-on role...Read More>>.

Posted: October 17th, 2026
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Retail Duty Manager: Lead Customer Service & Ops

Company IconThe Range
Location IconChester

The Range is seeking a proactive Duty Manager to support the day-to-day running of our busy Chester store. You will lead from the shop floor, coach colleagues and ensure excellent customer experiences.You will oversee service standards, mer...Read More>>.

Posted: October 17th, 2026
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