Growth & Retention Manager, Customer Success

Company IconIntuit
Location IconLondon

Overview In this role you drive retention and growth for Intuit QuickBooks customers, focusing on welcome, nurture, retention and win-back initiatives at scale using digital and human-assisted approaches. You’ll lead cross-functional prog...Read More>>.

Posted: September 30th, 2026
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Customer Success Consultant (SME) Analytics

Company IconRELX Group
Location IconLondon

Overview In this role you drive advanced product and domain expertise to help customers maximize value from Elsevier Analytics solutions. You will partner with Customer Success, Sales, Product and Education to support complex use cases and...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Account Manager

Company IconMicrosoft
Location Icon

Overview In this role you guide strategic customers as the primary delivery lead, driving value realization across Microsoft’s cloud platforms. You’ll align goals with customer initiatives, orchestrate global and local delivery, and mit...Read More>>.

Posted: October 1st, 2026
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Customer Success Associate - German speaker

Company IconGartner
Location IconEgham

Overview In this role, you onboard Gartner clients and demonstrate the value of our services to maximize ROI. You’ll surface clients’ priorities, map Gartner resources to outcomes, and drive adoption across large client teams. You work...Read More>>.

Posted: October 1st, 2026
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Regional Customer Success Management - Enterprise

Company IconEquinix
Location IconLondon

Overview In this role you will translate the global Customer Success strategy into regional action, leading a scalable CS organization to drive renewals, retention, and growth. You will partner with Sales and Service Management to ensure pr...Read More>>.

Posted: October 1st, 2026
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Customer Experience Customer Success Specialist

Company IconCISCO Systems
Location IconLondon

Overview In this CX-focused role, you drive software adoption and value realization to support renewals and growth by applying AI-driven insights to customer environments. You orchestrate adoption planning (TAP) and lead cross-team workshop...Read More>>.

Posted: October 1st, 2026
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Principal Customer Success Specialist - Gen AI, Customer Success Center of Excellence

Company IconAmazonWebServices
Location IconLondon

Overview In this senior, individual-contributor role, you will lead enterprise-scale AI-driven business transformation initiatives using Amazon Quick and AWS Gen AI. You’ll design repeatable frameworks and collaborate with AWS teams and p...Read More>>.

Posted: October 1st, 2026
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Senior Sales Engineer Customer Success

Company IconArctic Wolf
Location Icon

Overview As a Senior Sales Engineer, Customer Success, you partner with Customer Success Managers and Security Services to maximize value of Arctic Wolf solutions. You serve as a trusted technical advisor, support solution reviews, and iden...Read More>>.

Posted: October 1st, 2026
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Head of Customer Success SaaS ITSM

Company IconClient Server
Location IconLondon

Overview As Head of Customer Success, you will establish and lead a new global CS function across EMEA, Americas and APAC. You’ll drive value for customers, measure maturity and health, and influence the product roadmap through feedback l...Read More>>.

Posted: October 1st, 2026
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Customer Success Specialist (French Speaking)

Company IconVontier Corporation
Location Icon

Overview In this role you will own and grow a portfolio of strategic, high-pidelity accounts across the UK and France. You will build relationships with French-speaking stakeholders, drive renewals and long-term growth, and turn disengaged...Read More>>.

Posted: October 1st, 2026
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Senior Manager, Customer Success Management

Company IconMoveworks
Location IconLondon

Overview In this role you lead a team of Customer Success Managers for strategic and enterprise customers, driving adoption and value realization of the Armis Platform. You act as a trusted partner, aligning customer goals with product capa...Read More>>.

Posted: October 1st, 2026
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Senior Manager of Customer Success - Enterprise

Company IconWorkiva
Location IconLondon

Overview In this leadership role, you guide a Customer Relationship Management – Customer Success team to deepen post-sales relationships and drive product adoption. You shape the strategic direction of the Customer Success function, part...Read More>>.

Posted: October 1st, 2026
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Digital Customer Success Campaigns Manager

Company IconSoldo
Location IconLondon

Overview In this role, you will design and drive data-driven customer lifecycle campaigns for our self-serve base, boosting activation, retention and expansion. You’ll work within the Digital Customer Engagement team to plan strategic cam...Read More>>.

Posted: October 1st, 2026
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Customer Success Performance Coach

Company IconIris Software
Location IconManchester

Overview In this hands-on coaching role, you will help Customer Success and Renewals teams evolve from reactive ticket handling to proactive, outcome-led conversations that drive value, retention and renewal. You will be visible with frontl...Read More>>.

Posted: October 1st, 2026
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Strategy and Operations Analyst, Customer Success

Company IconStripe
Location IconLondon

Overview In this Analyst role within Stripe’s Customer Success Strategy & Operations team, you will surface insights, automate processes, build dashboards, and drive run-the-business operations to support Scale CS. You’ll translate CS p...Read More>>.

Posted: October 1st, 2026
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Sr. Customer Success Business Partner

Company IconAnaplan
Location IconLondon

Overview In this high-impact role, you will drive value for a portfolio of enterprise customers by ensuring successful deployment, adoption, and retention of Anaplan solutions. You will act as the strategic liaison among customers and inter...Read More>>.

Posted: October 1st, 2026
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Director of Account Management

Company IconRadius Payment Solutions
Location IconCrewe

Overview As Director of Account Management for Telematics, you own the retention and growth strategy for our UK customer portfolio. You will lead a team while also managing high-value relationships at executive levels. Your work drives reve...Read More>>.

Posted: October 3rd, 2026
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VP of Account Management

Company IconOktopost Technologies
Location IconLondon

Oktopost is seeking a high-energy, intentional and experienced executive to become our new VP of Account Management. This is a key leadership position responsible for delivering revenue growth, customer retention, and overall customer satisf...Read More>>.

Posted: July 28th, 2026
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VP - Account Management

Company IconNium
Location IconLondon

OverviewNium, the Leader in Real-Time Global PaymentsNium is the leading global infrastructure for real-time cross-border payments. We deliver the global payments infrastructure of tomorrow, today, enabling banks, fintech...Read More>>.

Posted: July 28th, 2026
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Global VP, Customer Success - Growth & Retention Leader

Company IconCandex
Location IconLondon

Candex is seeking an RVP, Customer Success to oversee and enhance customer relationships with Fortune 500 clients. This role involves managing executive relationships, driving product adoption, and ensuring client satisfaction on a global scale....Read More>>.

Posted: August 10th, 2026
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Head of L&D Service Delivery & Customer Success

Company IconPrime8 Academy
Location IconAmersham

Head of L&D Service Delivery & Customer Success Compensation: £60k+ (depending on experience) + performance related bonus + early-stage equity (EMI scheme) Overview Are you an entrepreneurial indiv...Read More>>.

Posted: August 17th, 2026
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Customer Success Engineer II - EMEA Weekend Coverage

Company IconQumulo
Location IconLondon

Join to apply for the Customer Success Engineer II - EMEA Weekend Coverage role at QumuloJoin to apply for the Customer Success Engineer II - EMEA Weekend Coverage role at Qumulo...Read More>>.

Posted: August 17th, 2026
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Program Manager, Customer Success, Just Walk Out, (JWO)

Company IconAmazon
Location IconLondon

Program Manager, Customer Success, Just Walk Out, (JWO)Job ID: 2907185 | Amazon EU SARL (UK Branch)Amazon Just Walk Out as a Service (JWOS) delivers solutions to our Retail Customers to simplify shopping for their shoppers. Our ent...Read More>>.

Posted: September 2nd, 2026
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Senior AV Customer Success & Onsite Services Leader

Company IconElectrosonic
Location IconLondon

Electrosonic is seeking a Customer Success & Onsite Services Manager to lead post-sales relationships, drive service excellence, and manage distributed onsite teams across the UK. You will own customer satisfaction, contract performance, renewals,...Read More>>.

Posted: September 14th, 2026
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Cyber Security Manager: Customer Success & Incident Lead

Company IconWebhosting
Location IconLondon

Telefónica Tech UK&I hub seeks a Cyber Security Manager to act as the trusted operational partner for enterprise customers using managed cyber security services. You’ll own service governance, customer success and major incident coordination wh...Read More>>.

Posted: September 14th, 2026
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Senior Enterprise Customer Success Leader - ROI & Adoption

Company IconWalkme
Location IconLondon

WalkMe, an SAP company, is seeking a Customer Success Manager to steward a portfolio of Fortune 1000 clients, driving adoption, value realization, and renewal velocity. You will serve as trusted advisor, align with executives, and guide customers...Read More>>.

Posted: September 14th, 2026
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Director of Account Management

Company IconVerisk
Location IconLondon

Job Description Verisk is a global leader in data, analytics and technology, helping organisations make better decisions in some of the world's most complex and critical industries. Verisk is a global leader in data, analytics a...Read More>>.

Posted: September 22nd, 2026
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Director of Account Management

Company IconVerisk Careers | Verisk
Location IconLondon

Verisk is a global leader in data,analyticsand technology, helpingorganisationsmake better decisions in some of the world's most complex and critical industries.Verisk, Specialty Business Solutions (SBS)providestechnology and busi...Read More>>.

Posted: September 22nd, 2026
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Founding Customer Success Engineer | Cybersecurity Start-Up | London

Company IconOho Group
Location IconLondon

Founding Customer Success Engineer | Cybersecurity Start Up | London Founding Customer Success Engineer required for a high-growth cybersecurity start-up with an established and expanding enterprise customer base. The product ha...Read More>>.

Posted: September 22nd, 2026
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Director of Account Management

Company IconMaplecroft
Location IconLondon

Verisk is a global leader in data,analyticsand technology, helpingorganisationsmake better decisions in some of the world's most complex and critical industries.Verisk, Specialty Business Solutions (SBS)providestechnology and busi...Read More>>.

Posted: September 22nd, 2026
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Head of Account Management

Company IconLive Nation Entertainment
Location IconLondon

Job Summary:Company: Live NationDepartment: Marketing PartnershipsLocation: Farringdon, LondonReports to: VP, Account ManagementWorking Hours : Mon – Fri 10 – 6 with ev...Read More>>.

Posted: September 22nd, 2026
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Global TAM Director: Lead & Scale Customer Success

Company IconDatadog
Location IconLondon

Datadog is seeking a Director of Technical Account Management to lead a team of Technical Account Managers focused on ensuring customer success post-sale. This role involves recruiting top talent, coaching new hires, and collaborating with leaders...Read More>>.

Posted: September 22nd, 2026
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Customer Success Engineer — Flexible, Global SaaS Role

Company IconLuware
Location IconLondon

Luware is seeking a Customer Success Engineer to join our team in London. In this role, you will provide technical support and deliver onboarding solutions for our customers, ensuring they unlock the full value of our SaaS platform.The idea...Read More>>.

Posted: September 22nd, 2026
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Platform Support Engineer: Drive Customer Success & Scale

Company IconFactory
Location IconLondon

Factory is seeking a Technical Support Engineer to help customers get maximum value from our developer‑centric platform. You will work at the intersection of customer success, product management and engineering to resolve architecture, performan...Read More>>.

Posted: September 22nd, 2026
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Customer Success Team Lead - Key Accounts & Growth

Company IconOcean Technologies Group
Location IconLondon

Ocean Technologies Group, a historic maritime tech company, is recruiting a Customer Success Team Lead to drive adoption and value realization of subscribed services.You will lead a small team including Key Account CSMs, report to the Regio...Read More>>.

Posted: September 22nd, 2026
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Director, Account Management

Company IconWPP Media
Location IconLondon

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients n...Read More>>.

Posted: September 22nd, 2026
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Customer Success Product Specialist London, England, United Kingdom

Company IconOctus
Location IconLondon

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to ma...Read More>>.

Posted: September 22nd, 2026
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Customer Success Team Lead - SaaS & Key Accounts

Company IconOneOcean Group
Location IconLondon

OneOcean Group is seeking a Customer Success Team Lead in London to drive adoption, value realization, and renewals across a portfolio of customers. You will lead a team of CS managers and collaborate with Sales, Product and Support to ensure cust...Read More>>.

Posted: September 25th, 2026
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Sr. Customer Success Lead – Launch & Growth for Law Firms

Company IconLegl
Location IconLondon

Legl is looking for a Senior Customer Success Manager in the UK to own a portfolio of law firms from signing to live, driving successful adoption and ongoing expansion. You’ll operate in a commercial, usage-based revenue model with accountabilit...Read More>>.

Posted: September 26th, 2026
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Head of Account Management

Company IconMarket Recruitment Limited
Location IconLondon

Location: London (Hybrid - 2 days per week in office in Old Street)You must have experience of selling to the Office of the CFO.Why this roleOur client is an established, high-growth B2B Fintech company expanding its comm...Read More>>.

Posted: September 26th, 2026
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Senior Customer Success Partner — Onboarding & Adoption Leader

Company IconMonotype
Location IconLondon

Monotype, a leading SaaS provider, is seeking a Sr. Customer Success Manager to help customers adopt, optimize, and realize maximum value from our platform. You will own strategic onboarding and configure enterprise accounts while driving adoption...Read More>>.

Posted: September 27th, 2026
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Europe SaaS Customer Success Lead — AI-Driven Growth

Company IconCarta, Inc.
Location IconLondon

Carta, Inc. is seeking a Customer Success Manager to manage a diverse EMEA book of business across SMB, Mid-Market and Enterprise for London-based operations.You will act as a trusted advisor, driving engagement, retention and renewals usin...Read More>>.

Posted: September 27th, 2026
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Manager, Account Management, Global Partnerships

Company IconMastercard Inc.
Location IconLondon

Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digita...Read More>>.

Posted: October 3rd, 2026
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Customer Success & Order Coordinator

Company IconEmplas Window Systems
Location IconWellingborough

Emplas Window Systems in the UK is seeking a Customer Service Advisor to support our growing manufacturing business. You will maintain and develop relationships with customers, assist with product enquiries, inform on lead times and liaise with ot...Read More>>.

Posted: October 1st, 2026
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Customer Success & Relations Coordinator

Company IconEmplas Window Systems
Location IconWollaton

Emplas Window Systems in Wollaton is seeking a Customer Service Advisor to maintain close relationships with our customers and manage enquiries about products and services. You will play a vital role in ensuring clear, proactive communication and...Read More>>.

Posted: October 1st, 2026
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Customer Success & Sales Administrator

Company IconMidco Print & Packaging Ltd
Location IconBlaby

Midco Print & Packaging Ltd in Leicester is seeking a Customer Service / Sales Administrator. The role supports the sales process by handling enquiries, processing orders and preparing quotations.The successful candidate will liaise with Fi...Read More>>.

Posted: October 1st, 2026
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Customer Success & Sales Coordinator

Company IconXpertis Talent
Location Icon

Xpertis Talent is recruiting for a permanent Customer Service & Sales Coordinator in Hampshire. The role focuses on delivering excellent customer service while supporting the sales team to grow accounts. You will manage enquiries, build relationsh...Read More>>.

Posted: October 1st, 2026
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Customer Success & Connections Advisor

Company IconHuntress
Location IconCambuslang

Huntress is seeking a Customer Service & Connections Advisor in Cambuslang to join a busy team. You will be a key contact for customers, handling enquiries, providing information and resolving issues with a professional service.The role off...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success & Operations Lead (Hybrid)

Company IconLeonardo S.p.A.
Location IconYeovil

Leonardo Helicopters in Yeovil is seeking a Senior Customer Service Officer to act as a key interface between our customers and the business, delivering operational and support solutions that meet needs and protect commercial interests.You...Read More>>.

Posted: October 2nd, 2026
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Hire Controller - Customer Success & Upsell Specialist

Company IconSunbelt Rentals Careers
Location IconManchester

Sunbelt Rentals in the UK is seeking a Hire Controller to deliver a best-in-class service, building relationships with customers and understanding what they do and need. You’ll manage enquiries with care and use product knowledge to support cust...Read More>>.

Posted: October 2nd, 2026
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