Principal Customer Success Manager

Company IconNasuni
Location IconLondon

Overview In this role you will own the post‑sales relationship for a portfolio of strategic customers across EMEA, driving adoption, retention and measurable business outcomes. You will partner with executives and champions to lead value-...Read More>>.

Posted: September 30th, 2026
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Senior Customer Success Manager

Company IconMongoDB
Location IconLondon

Overview In this role you will serve as a strategic advisor and primary contact for MongoDB end users, guiding technical and account-centric initiatives across Sales, Professional Services, and Solutions Architects. You will own a defined p...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - SMB

Company IconGearset
Location IconCambridge

Overview You will manage a sizeable SMB portfolio, acting as a trusted advisor to help customers achieve Salesforce DevOps goals and realize value from Gearset. By driving retention, adoption, and expansion, you partner with cross-functiona...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - Housing

Company IconNEC Software Solutions
Location Icon

Overview In this role you own the end-to-end NEC Housing Solution for customers, ensuring cross‑module coherence and policy alignment. You’ll lead design decisions, resolve cross‑team conflicts, and translate business policies into sy...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - MM

Company IconGearset
Location IconCambridge

Overview As Premier Customer Success Manager at Gearset, you’ll nurture trusted relationships with top customers and drive sustained value from Gearset. You will own 80–100 accounts, prioritising impact and renewal outcomes while collab...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager II

Company IconBraze
Location IconLondon

Overview In this role, you help agile, technology-focused brands realize value from Braze by aligning with sales, driving renewals and retention, and guiding customers to adopt and expand Braze features. You are the main advisor for clients...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconeGain Communications
Location IconNewbury

Overview As Senior Customer Success Manager at eGain, you’ll guide strategic enterprise relationships to maximize adoption and ROI of our AI-powered knowledge platform. You will align client AI priorities with knowledge management roadmap...Read More>>.

Posted: October 1st, 2026
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Product Customer Success Manager

Company IconNICE Systems
Location IconLondon

Overview In this role, you will own a portfolio of enterprise customers and drive real business value from Proactive AI Agent. You’ll combine data analysis with deep client engagement to ensure renewal and expansion, guiding cross-functio...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager (EMEA)

Company IconCloudBees
Location IconLondon

Overview In this role you are the strategic quarterback for a portfolio of enterprise customers, guiding them from deployment to ongoing value realization. You build trusted partnerships with executive sponsors, coordinate cross-functional...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconIntercom
Location IconLondon

Overview In this Strategic CSM role, you partner with our largest, most complex customers to drive AI-driven support transformations using Fin. You’ll guide executive stakeholders through scoping, adoption, and measurable outcomes, shapin...Read More>>.

Posted: October 1st, 2026
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Sr. Customer Success Manager

Company IconMonotype Imaging
Location IconLondon

Overview In this role you help customers adopt, optimize, and realize maximum value from our SaaS platform. You manage a defined book of business, guide onboarding, and maintain proactive engagement to achieve outcomes across the lifecycle....Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconFlexera Software
Location Icon

Overview As a Customer Success Manager, you own strategic enterprise accounts deploying Flexera solutions across cloud and on-premises, guiding value realization and renewals. You’ll manage the portfolio through the full lifecycle, coordi...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconGlobal Web Index
Location IconLondon

Overview As a Senior Enterprise Customer Success Manager at GWI, you own strategic relationships with our largest clients to drive value from our product and data. You’ll collaborate with cross-functional teams to ensure adoption, deliver...Read More>>.

Posted: October 1st, 2026
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Technical Customer Success Manager

Company IconChronos Consulting
Location IconLondon

Overview In this role you will guide enterprise IT customers through the adoption and optimization of a cutting-edge SaaS Digital Experience Management platform. You will work closely with cross-functional teams to understand customer needs...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconCarta
Location IconLondon

Overview In this role you will own the health and success of Carta Europe’s mid-market to enterprise customer base, driving adoption and retention. You’ll act as a trusted advisor, collaborating with cross-functional teams to maximize v...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager, Metronome

Company IconStripe
Location IconLondon

Overview In this role you will act as a trusted advisor to Stripe customers, optimizing value from the Revenue and Finance Automation (RFA) product suite. You’ll collaborate with account teams and senior leadership across business, produc...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager, U.K.

Company IconWunderkind
Location IconLondon

Overview In this role you help senior leaders at landmark brands solve digital problems using Wunderkind’s software. You’ll manage enterprise relationships, design onboarding and strategy, and drive campaign execution and optimization t...Read More>>.

Posted: October 1st, 2026
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Enterprise Customer Success Manager

Company IconTripActions
Location IconLondon

Overview In this role you will serve as a trusted advisor to strategic enterprise customers, guiding onboarding, adoption, and ongoing value realization of our platform. You will collaborate with cross-functional teams to align on business...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager - iGaming

Company IconTrueLayer
Location IconLondon

Overview As a Customer Success Manager at TrueLayer, you will be a trusted advisor for our largest merchants, driving adoption and revenue growth at checkout in the Pay by Bank ecosystem. You will own a strategic portfolio in the iGaming ve...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconKinaxis
Location Icon

Overview In this Senior Customer Success Manager role, you partner with large enterprise customers to realize the full value of Kinaxis solutions and drive sustainable growth. You’ll lead governance for key accounts, champion adoption, an...Read More>>.

Posted: October 2nd, 2026
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Customer Success Manager (EMEA)

Company IconImmuta
Location IconLondon

Overview In this Senior CSM role for EMEA, you guide enterprise customers through onboarding, adoption, and renewal of Immuta’s Data Authorization Platform. You partner with senior stakeholders to define success and drive measurable outco...Read More>>.

Posted: October 3rd, 2026
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Customer Success Manager – Civil Engineering & Construction

Company IconSensat
Location IconLondon

Overview In this role you will bridge civil engineering know-how with Sensat’s digital twin platform to help project teams solve real problems. You’ll manage a portfolio of customers, onboard and train users, and drive product adoption...Read More>>.

Posted: October 6th, 2026
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Head of Customer Success (London)

Company IconFresha
Location IconLondon

Overview As Head of Customer Success, you will build and lead a new retention-focused function to protect and grow Fresha’s revenue. You’ll oversee a small global team within a larger CX group, shaping end-to-end processes and performan...Read More>>.

Posted: October 16th, 2026
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Customer Success Manager - Enterprise

Company IconPowtoon Limited
Location IconLondon

About Powtoon Powtoon is a leading AI-powered video platform used by 95% of the Fortune 500 to transform how organisations communicate, train, and scale knowledge. As our Enterprise business continues to grow, we are looking for...Read More>>.

Posted: June 6th, 2026
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Customer Success Manager – DACH

Company IconMind Detect
Location IconLondon

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Mind DetectWorld-renowned AI-powered video experience platform, is searching for a Customer Success Manager – DACH to...Read More>>.

Posted: June 6th, 2026
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Customer Success Manager - UK

Company IconRingover France
Location IconLondon

About Ringover Ringover is a global SaaS provider of world‑class cloud communication software, serving enterprises across the UK, US, and Europe. With a 100 % cloud‑based platform integrating telephony, video conferencing, chat, a...Read More>>.

Posted: June 6th, 2026
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Customer Success Manager (Corporate)

Company IconBetterCloud
Location IconLondon

About AlphaSense The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision‑making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from c...Read More>>.

Posted: June 6th, 2026
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SaaS Customer Success Manager

Company IconIMT Resourcing Solutions
Location IconBirmingham

Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle...Read More>>.

Posted: June 6th, 2026
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Customer Success Manager, Commercial

Company IconHyperproof
Location IconLondon

As a Customer Success Manager at Secure Code Warrior, you'll transform customers from ordinary to extraordinary by delivering personalised success journeys that drive maximum engagement, platform adoption, and best-in-class cybersecurity practi...Read More>>.

Posted: June 6th, 2026
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Senior Customer Success Manager

Company IconPrimis
Location IconLondon

Location: London (On-site 4 days a week) Type: Full-time Overview This platform underpins some of the most advanced customer engagement strategies globally, trusted by leading enterprise brands such as Airbn...Read More>>.

Posted: June 6th, 2026
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Senior Customer Success Manager

Company IconForter
Location IconLondon

The Customer Success department is the backbone of everything Forter does, and as Senior Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is...Read More>>.

Posted: June 6th, 2026
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Senior Customer Success Manager

Company IconNuix
Location Icon

Senior Customer Success Manager (Advisory Focus) Join to apply for the Senior Customer Success Manager (Advisory Focus) role at Nuix. Nuix creates innovative software that empowers organizations to simply and quick...Read More>>.

Posted: June 6th, 2026
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Senior Customer Success Manager

Company IconZipHQ, Inc.
Location IconLondon

Your Role We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you’ll work closely with sales, i...Read More>>.

Posted: June 6th, 2026
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Customer success manager, enterprise

Company IconWatershed
Location IconLondon

About WatershedWatershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulato...Read More>>.

Posted: June 12th, 2026
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ServiceNow Customer Success Manager

Company IconKumoco Ltd
Location IconLondon

About the role We are looking for a talented ServiceNow Customer Success Manager to join Kumoco. You will be the trusted partner for our clients across their ServiceNow journey, ensuring they get continuous value from our consulting, d...Read More>>.

Posted: June 12th, 2026
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Senior Customer Success Manager

Company IconDynamo AI
Location IconLondon

Customer Success Managers at Dynamo AI work directly with enterprise customers to ensure they successfully adopt, operationalize, and scale AI systems in real-world production environments. Acting as the primary post-sales partner for customers...Read More>>.

Posted: June 12th, 2026
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Customer Success Manager - CattleEye

Company IconGEA Germany GmbH
Location IconBelfast

CattleEye is an innovative and dedicated team with a mission to support animal welfare and support farm businesses. The leadership team drives the product, the commercial strategy, and the science. The customer success team makes sure every far...Read More>>.

Posted: June 28th, 2026
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Enterprise Customer Success Manager

Company IconTechwolf
Location IconLondon

Our Customer Success team plays a crucial role in ensuring our customers get the most value possible out of TechWolf's innovative platform. We are on the lookout for a skilled Customer Success professional to join as one of the founding...Read More>>.

Posted: August 7th, 2026
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Enterprise Customer Success Manager

Company IconBetterCloud
Location IconLondon

AlphaSense is seeking a Customer Success Manager to ensure clients realise measurable outcomes from our platform. You will partner with Account Managers to optimise the customer journey, focusing on adoption, engagement, and value realization from...Read More>>.

Posted: August 17th, 2026
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Senior Customer Success Manager

Company IconFin. The highest performing Customer Agent
Location IconLondon

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, alway...Read More>>.

Posted: September 2nd, 2026
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Customer Success Manager, Government

Company IconSayari
Location IconLondon

About Sayari:Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground...Read More>>.

Posted: September 3rd, 2026
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Senior Customer Success Manager - Enterprise Growth (Hybrid)

Company IconUnily
Location IconEashing

Unily is seeking a Senior Customer Success Manager to partner with enterprise clients, ensure value realization, and drive retention, adoption, and revenue growth. You will act as the customer advocate internally while representing Unily to client...Read More>>.

Posted: September 11th, 2026
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Sr. Customer Success Manager

Company IconMonotype
Location IconLondon

Are you our “TYPE”? Named \"One of the Most Innovative Companies in Design\" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager EMEA

Company IconJus Mundi
Location IconLondon

Join Jus Mundi – To Power Global Justice Founded in 2019 and recognized as a mission‑led company, Jus Mundi is pioneering legal technology to power global justice through artificial intelligence. Headquartered in Paris, with ad...Read More>>.

Posted: October 1st, 2026
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Strategic Customer Success Manager with French

Company IconSevenRooms, a DoorDash company - United Kingdom
Location IconLondon

Strategic Customer Success Manager with French London, United Kingdom About the Team Our Strategic Customer Success team sits within DoorDash’s In-Store business unit, focused on driving long-term value, retention, and e...Read More>>.

Posted: October 5th, 2026
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Partner Customer Success Manager - Global SaaS

Company IconTollring
Location IconUxbridge

Partner Customer Success Manager - Global SaaS Location: Uxbridge, England, United Kingdom Join a global leader in business intelligence software as a Partner Customer Success Manager and accelerate partner revenue growth, stren...Read More>>.

Posted: October 7th, 2026
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Contract Manager - Logistics & Customer Success

Company IconDHL Supply Chain
Location IconMilton Keynes

DHL Supply Chain, Milton Keynes, is recruiting a Contract Manager to own a key customer partnership and ensure exceptional service, operational excellence, and commercial success. The role requires strong relationship management, data-driven perfo...Read More>>.

Posted: October 7th, 2026
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Strategic Customer Success Manager | Growth & Retention

Company IconDennemeyer Group
Location IconWoking

Dennemeyer Group is seeking a proactive Customer Success Manager to grow a client portfolio, support long-term satisfaction, and maximize value from our services in the UK and Luxembourg. You will guide clients from onboarding through ongoing serv...Read More>>.

Posted: October 7th, 2026
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Manager, Customer Success Management

Company IconRemote Worker LTD.
Location IconLondon

Manager, Customer Success SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automa...Read More>>.

Posted: October 11th, 2026
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