Principal Customer Success Manager

Company IconNasuni
Location IconLondon

Overview In this role you will own the post‑sales relationship for a portfolio of strategic customers across EMEA, driving adoption, retention and measurable business outcomes. You will partner with executives and champions to lead value-...Read More>>.

Posted: September 30th, 2026
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Senior Customer Success Manager

Company IconMongoDB
Location IconLondon

Overview In this role you will serve as a strategic advisor and primary contact for MongoDB end users, guiding technical and account-centric initiatives across Sales, Professional Services, and Solutions Architects. You will own a defined p...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - SMB

Company IconGearset
Location IconCambridge

Overview You will manage a sizeable SMB portfolio, acting as a trusted advisor to help customers achieve Salesforce DevOps goals and realize value from Gearset. By driving retention, adoption, and expansion, you partner with cross-functiona...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - Housing

Company IconNEC Software Solutions
Location Icon

Overview In this role you own the end-to-end NEC Housing Solution for customers, ensuring cross‑module coherence and policy alignment. You’ll lead design decisions, resolve cross‑team conflicts, and translate business policies into sy...Read More>>.

Posted: September 30th, 2026
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Divisional customer service manager

Company IconWates
Location IconLondon

Overview In this role you will lead the customer service function across scheduling, administration and customer experience for a busy social housing repairs contract. You will drive a resident‑centred, high‑performing team and partner...Read More>>.

Posted: September 30th, 2026
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Customer Success Manager - MM

Company IconGearset
Location IconCambridge

Overview As Premier Customer Success Manager at Gearset, you’ll nurture trusted relationships with top customers and drive sustained value from Gearset. You will own 80–100 accounts, prioritising impact and renewal outcomes while collab...Read More>>.

Posted: October 1st, 2026
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Customer Development Manager f'real

Company IconRich Products Corporation
Location IconAndover

Overview In this role you own a portfolio of customers, developing clear business plans aligned to the annual operating plan to drive channel outcomes. You manage multi-level stakeholder engagement internally and externally to deliver reven...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager II

Company IconBraze
Location IconLondon

Overview In this role, you help agile, technology-focused brands realize value from Braze by aligning with sales, driving renewals and retention, and guiding customers to adopt and expand Braze features. You are the main advisor for clients...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconeGain Communications
Location IconNewbury

Overview As Senior Customer Success Manager at eGain, you’ll guide strategic enterprise relationships to maximize adoption and ROI of our AI-powered knowledge platform. You will align client AI priorities with knowledge management roadmap...Read More>>.

Posted: October 1st, 2026
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Product Customer Success Manager

Company IconNICE Systems
Location IconLondon

Overview In this role, you will own a portfolio of enterprise customers and drive real business value from Proactive AI Agent. You’ll combine data analysis with deep client engagement to ensure renewal and expansion, guiding cross-functio...Read More>>.

Posted: October 1st, 2026
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Lead Customer Marketing Manager

Company IconDeepL
Location IconLondon

Overview As Product Marketing lead, you shape customer-first storytelling that demonstrates DeepL’s AI in real business contexts. You will collaborate with Brand, Field, Digital, Comms and PR to surface compelling customer successes, craf...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager (EMEA)

Company IconCloudBees
Location IconLondon

Overview In this role you are the strategic quarterback for a portfolio of enterprise customers, guiding them from deployment to ongoing value realization. You build trusted partnerships with executive sponsors, coordinate cross-functional...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconIntercom
Location IconLondon

Overview In this Strategic CSM role, you partner with our largest, most complex customers to drive AI-driven support transformations using Fin. You’ll guide executive stakeholders through scoping, adoption, and measurable outcomes, shapin...Read More>>.

Posted: October 1st, 2026
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Sr. Customer Success Manager

Company IconMonotype Imaging
Location IconLondon

Overview In this role you help customers adopt, optimize, and realize maximum value from our SaaS platform. You manage a defined book of business, guide onboarding, and maintain proactive engagement to achieve outcomes across the lifecycle....Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconFlexera Software
Location Icon

Overview As a Customer Success Manager, you own strategic enterprise accounts deploying Flexera solutions across cloud and on-premises, guiding value realization and renewals. You’ll manage the portfolio through the full lifecycle, coordi...Read More>>.

Posted: October 1st, 2026
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Technical Customer Success Manager

Company IconChronos Consulting
Location IconLondon

Overview In this role you will guide enterprise IT customers through the adoption and optimization of a cutting-edge SaaS Digital Experience Management platform. You will work closely with cross-functional teams to understand customer needs...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconCarta
Location IconLondon

Overview In this role you will own the health and success of Carta Europe’s mid-market to enterprise customer base, driving adoption and retention. You’ll act as a trusted advisor, collaborating with cross-functional teams to maximize v...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager, Metronome

Company IconStripe
Location IconLondon

Overview In this role you will act as a trusted advisor to Stripe customers, optimizing value from the Revenue and Finance Automation (RFA) product suite. You’ll collaborate with account teams and senior leadership across business, produc...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager, U.K.

Company IconWunderkind
Location IconLondon

Overview In this role you help senior leaders at landmark brands solve digital problems using Wunderkind’s software. You’ll manage enterprise relationships, design onboarding and strategy, and drive campaign execution and optimization t...Read More>>.

Posted: October 1st, 2026
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Enterprise Customer Success Manager

Company IconTripActions
Location IconLondon

Overview In this role you will serve as a trusted advisor to strategic enterprise customers, guiding onboarding, adoption, and ongoing value realization of our platform. You will collaborate with cross-functional teams to align on business...Read More>>.

Posted: October 1st, 2026
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Customer Success Manager - iGaming

Company IconTrueLayer
Location IconLondon

Overview As a Customer Success Manager at TrueLayer, you will be a trusted advisor for our largest merchants, driving adoption and revenue growth at checkout in the Pay by Bank ecosystem. You will own a strategic portfolio in the iGaming ve...Read More>>.

Posted: October 1st, 2026
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Senior Customer Success Manager

Company IconKinaxis
Location Icon

Overview In this Senior Customer Success Manager role, you partner with large enterprise customers to realize the full value of Kinaxis solutions and drive sustainable growth. You’ll lead governance for key accounts, champion adoption, an...Read More>>.

Posted: October 2nd, 2026
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Customer Success Manager (EMEA)

Company IconImmuta
Location IconLondon

Overview In this Senior CSM role for EMEA, you guide enterprise customers through onboarding, adoption, and renewal of Immuta’s Data Authorization Platform. You partner with senior stakeholders to define success and drive measurable outco...Read More>>.

Posted: October 3rd, 2026
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Customer Success Manager - UKI

Company IconHubSpot
Location Icon

Overview In this Customer Success Manager role, you guide 150–180 customer relationships, driving value with HubSpot’s AI-powered platform. You act as a trusted, cross-functional advisor to diverse customers, aligning goals with resourc...Read More>>.

Posted: October 6th, 2026
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Senior Customer Success Manager

Company IconYext
Location IconLondon

Overview In this role you drive adoption and value realization for enterprise clients on Yext’s visibility platform. You collaborate with sales, product, and GTM teams to align solutions with client objectives, manage renewals, and identi...Read More>>.

Posted: October 6th, 2026
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Customer Relationship Manager, Moneyfarm

Company IconMoneyFarm
Location IconLondon

Overview In this newly created, hands-on leadership role you will steer Moneyfarm UK customer service in London, ensuring consistent service delivery across phone, email and chat. You’ll manage a team, define and report service standards,...Read More>>.

Posted: October 8th, 2026
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Customer Account Manager - London

Company IconBacardi
Location IconLondon

Overview In this On Trade-focused role, you drive Bacardi brands by building strong customer partnerships, growing distribution, and delivering brand activation. You will develop account plans, execute commercial brand strategies, and colla...Read More>>.

Posted: October 8th, 2026
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Channel & Customer Marketing Manager

Company IconAkzo Nobel
Location IconSlough

Overview In this role you will connect brands and propositions with key customers, shaping plans and insights into actions that drive growth. You’ll be the face of marketing in customer conversations, influencing decisions and telling com...Read More>>.

Posted: October 8th, 2026
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Senior Customer Success Manager

Company IconBraze
Location IconLondon

Overview In this role, you help agile, technology-focused brands realize value from Braze by guiding strategic adoption and renewal efforts. You partner with account executives to align on commercial goals and serve as the main trusted advi...Read More>>.

Posted: October 10th, 2026
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Lead Customer Operations Manager

Company IconRoyal Mail
Location IconMaidstone

Overview As Lead Customer Operations Manager, you will guide a team of Customer Operations Managers to achieve performance targets while driving transformational change. You’ll partner with stakeholders, coach your team, and ensure safe,...Read More>>.

Posted: October 10th, 2026
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Customer Journey Manager

Company IconGazelle Global Consulting Ltd
Location IconLondon

We're looking for a Customer Journey Manager with strong technical business analysis experience to support a complex financial services transformation. This is an opportunity to help shape end-to-end processes and define practical, testable soluti...Read More>>.

Posted: October 21st, 2026
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Customer Value Manager

Company IconMimecast
Location IconLondon

Overview In this role you will serve as a trusted technical adviser driving product adoption and measurable security outcomes across a mid-market portfolio. You’ll work in a three-person pod to translate platform capabilities into custome...Read More>>.

Posted: October 21st, 2026
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Customer Service Manager

Company IconConsortium Professional Recruitment
Location IconHessle

Customer Service Manager Location: Brough Salary: £38,000 - £45,000 Contract: Permanent, Full-timeAre you an experienced customer service leader who enjoys developing people, managing key accounts and building stron...Read More>>.

Posted: October 21st, 2026
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