Customer Care Product Specialist: Optimize Digital Journeys

Company: ASOS
Apply for the Customer Care Product Specialist: Optimize Digital Journeys
Location: Watford
Job Description:

ASOS is seeking a Product Specialist to enable the success of the Customer Help experience. You will work with Product, Engineering and Operations to translate customer needs into practical product improvements that boost performance and usability for both customers and frontline advisors.

As an established individual contributor, you will own defined Customer Care products, drive adoption through training and clear communications, and ensure alignment with the broader Customer Care strategy

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Posted: October 21st, 2026