Senior National Account Manager

Overview

In this role you will drive profitable growth for Nestlé’s key customer accounts from the Sales team in a hybrid York-based setup. You’ll shape joint business plans, manage P&L, and coordinate with the Customer Business and Category Development Teams to deliver market-leading results. You will build strategic partnerships, co-create channel strategies, and oversee in-store activation and ROI-driven promotions. This position offers a clear path for development within a large, consumer-focused organisation and contributes to Nestlé’s growth agenda.

Pay / Benefits

• Car allowance
• Discretionary annual bonus
• Generous pension
• 25 days holiday + 12 flexible days
• 2 paid volunteering days
• Hybrid working

Responsibilities

• Develop and agree customer joint business plans (JBPs) to meet commercial goals
• Manage P&L including sales revenue, trade spend, market share and profits targets
• Proactively manage Nestlé-customer relationships to unlock growth opportunities
• Build relationships through an engaging contact strategy with cross-functional teams
• Co-create and execute robust channel strategies for long-term wins
• Provide inputs for Monthly Business Planning and ensure category/marketing initiatives are executed in-store
• Coordinate with Activation Managers to deliver in-store plans
• Monitor promotions and perform post-evaluation to drive ROI across major multiples
• Collaborate with cross-functional stakeholders to deliver strong results
• Monitor industry and competitor activity to align with market demands

Key requirements

• FMCG sales experience
• Commercial capability with experience influencing across levels
• Ability to adapt style in ambiguous environments
• Strong negotiator with multi-faceted negotiation skills
• Understanding of forecast planning principles
• Analytical/numeracy skills including basics of customer P&L statements
• Customer-centric approach
• Curiosity and continued development of Category Management skills
• Solid understanding of Supply Chain and demand planning principles
• Courage to think differently and drive change

• Negotiation
• Analytical thinking
• Cross-functional collaboration
• Forecast planning
• P&L management
• Category Management

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