Commercial Account Manager

Overview

As an Account Manager, you will nurture and grow our existing customer portfolio in the financial crime space. You will engage senior decision makers across fintechs, payments, and traditional banks to retain and expand accounts, manage a healthy pipeline, and drive quarterly retention targets. You will feed market and product insights to our strategy teams while collaborating with cross-functional partners to accelerate growth. This role offers exposure to a fast-growing AI-enabled platform and a clear path to leadership as we expand.

Pay / Benefits

• Equity
• Unlimited Time Off Policy
• Annual learning budget
• Budget to set up home office
• Enhanced parental leave and childcare benefits
• Life insurance and medical coverage through BUPA (pre-existing conditions covered)

Responsibilities

• Manage existing portfolio with focus on retention and expansion
• Engage with senior decision makers at fintechs, payments companies, banks, and credit unions; qualify opportunities, negotiate and expand
• Effectively manage and prioritize the pipeline to create urgency for deals
• Overachieve retention targets against a quarterly quota
• Provide market and product intelligence feedback to Product and Strategy teams

Key requirements

• Minimum 2+ years in expanding and retaining accounts, ideally with a cloud/SaaS solution for financial services or regtech
• Alternatively proven B2B portfolio management experience with high-value accounts
• Understanding of solution/value-based selling to uncover pain points and extract value
• Ambition, motivation, and ability to think strategically in an entrepreneurial environment
• Strong team spirit and collaboration
• Familiarity with standardized sales processes (e.g., MEDDIC, Sandler, Challenger)
• Excellent communication and negotiation skills with a consultative approach
• Willingness to develop skills and take on more responsibilities as the company grows

• ambition
• collaboration
• strong communication
• cloud/SaaS sales experience in financial services or regtech
• solution/value-based selling
• familiarity with MEDDIC, Sandler, Challenger sales methodologies

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