Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Overview In this role you will lead Ascot's conduct risk, consumer duty and complaints agenda, partnering with business stakeholders to embed robust frameworks. You will oversee the Conduct & Complaints Team and ensure regulatory requiremen...Read More>>.

A leading HR professional body in the UK is seeking a Senior Case Manager to steer the Code Complaints team. The role involves overseeing sensitive misconduct cases and conducting investigations aligned with CIPD regulations. Ideal candidates will po...Read More>>.

Sourcing Recruiter | Randstad Sourceright MSP | A Randstad Enterprise Business | Temporary, Contract & MSP SpecialistLocation: Hybrid working (UK, Switzerland, Belgium, Netherlands, or Ireland only).Duration: 12 mo...Read More>>.

The RoleAsa Regulated Complaints & FOS Manager, you’ll take ownership of all FCA-regulated and Financial Ombudsman Service (FOS) complaints, ensuring they are handled fairly, consistently and in full compliance with FCA DISP requirem...Read More>>.

Affinity Water are looking for a Complaint Case Manager to deliver an outstanding customer experience. You’ll be the first point of contact for dissatisfied customers, taking ownership of complaints, investigating issues, and turning concerns...Read More>>.

QA & Complaints Manager (Multiple Hires) Are you a confident and experienced complaints specialist with experience within financial Quality Assurance looking to make an impact at one of the world’s fastest-growing FinTechs? We’re h...Read More>>.

Hello. We're Teya.Teya was founded on a simple belief: local businesses deserve better.They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities mo...Read More>>.

We are currently supporting a housing provider with the appointment of an experienced Housing Complaint Resolution Manager to lead complaint handling across Housing Services, ensuring compliance with the Housing Ombudsman Complaint Handling Cod...Read More>>.

Corporate Complaints Manager - CHS GroupCambridge Housing Society (CHS Group), a charitable housing association and social enterprise, are recruiting for this role based at their head office on the Vision Park.Corporate Complain...Read More>>.

Cambridge Housing Society (CHS Group) seeks a Corporate Complaints Manager to lead the approach to complaint handling from the head office in Vision Park, Cambridge. You will work with teams to deliver timely, compliant responses and foster a posi...Read More>>.

Complaints Manager Full-time, On-site at Liverpool / SpekeCirca £40,000 DOE Are you an experienced complaints professional who enjoys getting to the heart of an issue, finding the right resolution and using what you learn...Read More>>.

Manchester-based financial services business is seeking an experienced Complaints Manager to lead a team of over 18 Complaints Handlers and Team Leaders. You will ensure fair, timely handling of complaints within FCA DISP requirements, driving per...Read More>>.

Complaints Manager Location: Manchester Salary: Up to £40,000 About the Opportunity My client is a well-established and growing financial services business with a strong customer-first culture. Operating within...Read More>>.

Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it’s not just what we do, it’s how we d...Read More>>.

Raven Housing Trust is recruiting a Complaints Manager to lead the delivery of a high‑quality, customer‑focused tenancy complaints service within the Customer Experience & Engagement Complaints Team.You will manage complex, escalated ca...Read More>>.

East End Homes Ltd. invites a compassionate Complaints Manager to lead a two-person team and uphold the Housing Ombudsman’s Code while resolving complex cases, often under pressure.You will champion a culture of listening, embed new IT sy...Read More>>.

Further Group is a fast-growing and dynamic company at the forefront of innovation, leveraging cutting-edge technology and a deep understanding of the healthcare sector to deliver turnkey solutions for the treatment of serious medical conditions....Read More>>.

Join our expanding Car Supermarket team as a meticulous and commercially focused Aftersales Specialist. If you're detail-oriented, financially savvy, and skilled in customer relations, this position offers a competitive package and the opportunity...Read More>>.

Hackney, United Kingdom | Posted on 10/06/2026 Job Description 3 Month Contract With A local Authority Job Purpose To lead and manage the delivery of complaints, information requests, and Ombudsman enquiri...Read More>>.

We have a great opportunity for an experienced Complaints Manager to join Freebridge as our senior operational lead for complaint handling! You'll have the authority to resolve disputes fairly and promptly, and the influence to turn comp...Read More>>.

East End Homes is seeking a compassionate Complaints Manager to lead our resolution team. You will oversee the Complaints Policy, supervise two Complaints Officers, and champion a culture of listening to residents and improving our services....Read More>>.

Funding Circle in London is hiring to lead the day-to-day operations of the complaints team in a hybrid role (3 days in office). You will coach five complaints officers, handle escalations, and ensure adherence to FCA DISP and FOS standards while...Read More>>.

DNA Payments in London is seeking a Consumer Duty Manager to lead the FCA Consumer Duty strategy, oversee customer complaints, and ensure fair outcomes. The role reports to the CEO and collaborates with cross-functional teams to embed regulatory r...Read More>>.

Triwill Group, on behalf of a partner, seeks a Customer Complaints Senior Manager based in the United Kingdom. This is a senior compliance leadership role responsible for a global customer complaints program across multiple jurisdictions.Yo...Read More>>.

Pinnacle Group is looking for a Complaints Manager to join our Residential Management Services division, leading the Complaints Team and taking responsibility for continuously improving the organisation’s complaints service and learning funct...Read More>>.

Why Join Us? Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate. You will join a multi-award-winning company, with over 800 talented people committed to deliver...Read More>>.

Solution Manager - LondonReference Code: 544105-en_GBContract Type:PermanentProfessional Communities: Sales & Client Management & Solution DesignAbout the job youre considering...Read More>>.

Client Manager - LondonReference Code: 562983-en_GBContract Type:PermanentProfessional Communities: Sales & Client Management & Solution DesignAbout the job youre considering...Read More>>.

Department Manager - London, United KingdomPosition Overview...Read More>>.

Residential Management Group (RMG) is seeking an experienced Complaints Team Manager to lead the delivery of a high-quality complaints service for customers and residents across a diverse property portfolio.You’ll shape and deliver our co...Read More>>.

re you an experienced complaints leader who is passionate about delivering fair customer outcomes, developing high-performing teams and using customer insight to improve services? Residential Management Group (RMG) is looking for a Complain...Read More>>.

Information Governance and Complaints Manager NHS AfC: Band 7 The HRA is a Non Departmental Public Body with the remit to protect and promote the interests of patients and the public in health and social care research. We do this...Read More>>.

Health Research Authority seeks an experienced Information Governance and Complaints Manager to lead a team responsible for complaints handling, information governance, and data protection across NHS-related research activities.You will ove...Read More>>.

re you an experienced complaints leader who is passionate about delivering fair customer outcomes, developing high-performing teams and using customer insight to improve services?Where will I be working?This is a full-time, office-...Read More>>.