Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are strengthening our IT service management capability to support a modern digital organisation. This includes improving service...Read More>>.

Leidos in Whiteley is seeking a Service Desk Analyst to join our team on a permanent basis. The role operates on an 8-hour shift between 08:00 and 18:00 at the Whiteley office. Candidates must be eligible to obtain UK Security Clearance (SC) and b...Read More>>.

InPost UK is seeking a Service Desk Supervisor to join our Network Health team and help reduce locker downtime, ensuring parcels move smoothly for customers across the UK.You will lead a small, close-knit Service Desk, manage tickets, train...Read More>>.

About The Role Job Overview The 1st Line Service Desk Analyst serves as the first point of contact for internal and external customers experiencing technical issues or requiring IT support. This role is responsible for providing...Read More>>.

Harrods is seeking an IT Service Desk Analyst to join our IT team in Thatcham. The role delivers first-line technical support across all Harrods functions, handling hardware, software and devices to ensure timely resolution.You will own cal...Read More>>.

Rightmove is seeking a proactive Service Desk Analyst in London on a hybrid pattern (2 days in the office). You will provide first-line support for colleagues across systems and our website, troubleshoot issues, and use SQL queries to diagnose pro...Read More>>.

Service Desk Analyst (Fixed-term Contract)This role is a 12 month fixed-term contract.Purpose of the Role:The Service Desk Analyst role is integral to the support team, ensuring all incident...Read More>>.

ARO is seeking a Service Desk Manager (Hybrid, Cardiff) to lead 1st and 2nd line teams within the CCIT unit. You will drive service excellence, manage SLAs, and foster a high-performing support culture across multi-customer environments.You...Read More>>.

Vivo Talent is recruiting a Service Desk Analyst to join a busy IT team in Kingston upon Thames on an initial 3-month contract (Inside IR35). The role covers 1st and 2nd line support, handling a high volume of incidents in a fast-paced environment...Read More>>.

About The Role In this role you will join our Service Desk function where you will be the first point of contact for any technical issues the business faces. You will be assisting users with hardware and software problems via phone, em...Read More>>.

DFS Group in Doncaster is seeking an IT Service Desk Analyst to be the first point of contact for technical support, ensuring a friendly, efficient service and resolving incidents to keep colleagues productive. This office-based role runs 8 am–6...Read More>>.

FMS Fire and Security Ltd in Loanhead is looking for a Service Desk Administrator to support the Service Department's operations. The successful candidate will manage client communications, reporting, and SLA monitoring. Full training will be prov...Read More>>.

Alfred H Knight is seeking a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging incidents and translating technical issues into user-friendl...Read More>>.

Intuition IT Solutions Ltd in Chester is seeking a Service Desk Analyst for a hybrid, contracted role (Inside IR35). The position focuses on first-line support, incident logging, and ensuring SLAs are met.Fluency in English and German is re...Read More>>.

Alfred H Knight is hiring a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will triage and resolve IT incidents, support end-users worldwide, and configure devices while maintaining clear documentation....Read More>>.

About Us Over the last 18 years, we have helped over a million satisfied customers move and manage their money. Our award-winning product portfolio allows our customers to make low-cost multi-currency payments across various payment pr...Read More>>.

The Escalation Engineer is a senior Tier 3 engineering role within the Service Delivery organisation, acting as the primary technical owner and escalation authority for a portfolio of high-visibility, high-touch clients. Beyond resolving complex i...Read More>>.

Grant McGregor is looking for a Level 2 Service Desk Analyst to join their Service Desk Team providing high quality work and excellent Customer Experience. Do you have a high level of IT understanding and always deliver exceptional results? Are yo...Read More>>.

Genuit Group plc is seeking an IT Service Desk/Technical Support professional to act as first point of contact, log and manage tickets, diagnose issues, and provide guidance on apps, hardware, and security. The role includes delivering timely serv...Read More>>.

Zopa Bank Limited in London is seeking an IT Service Operations Engineer to deliver friendly, efficient IT support in a hybrid London office (4 days a week) with remote assistance.You will own tickets, troubleshoot Windows and macOS, suppor...Read More>>.

Belmont Recruitment are seeking an experienced Service Desk Analyst for a temporary role in the Norwich area. The post is a three-month assignment, working 37.5 hours per week, Monday to Friday.The successful candidate will provide first-li...Read More>>.

Braden Manufacturing, LLC in the United Kingdom seeks a proactive 1st Line IT Service Administrator based at the Cramlington office. You will be the first point of contact for IT support, handling tickets, assisting users, and maintaining IT asset...Read More>>.

SmartSearch is seeking a Senior Service Desk Analyst to resolve complex technical issues and support internal departments. The role involves delivering high-quality support, guiding junior staff, and ensuring timely resolution of support tickets....Read More>>.

Hexaware Technologies in the United Kingdom is seeking a proactive Service Desk Analyst to provide first-line IT support and ensure high customer satisfaction. You will be the primary contact for IT incidents, delivering timely resolutions and adh...Read More>>.

Travel Counsellors is seeking an IT Service Desk Analyst to provide high-quality 1st and 2nd line IT support across the organisation globally. You will own incidents from logging to resolution, adhering to ITIL practices, and escalate where needed...Read More>>.

Methods Business and Digital Technology Limited is seeking a Service Desk Analyst to deliver high‑quality support across multiple channels, owning and resolving incidents throughout the lifecycle. You will communicate effectively with customers,...Read More>>.

Genuit Group is seeking an IT Service Desk professional to act as the first point of contact for incidents and service requests in Doncaster. You will log, categorise and manage tickets, diagnose issues, and provide guidance on applications, hardw...Read More>>.

Academia Ltd t/a Smartdesc on a university campus in Cardiff is seeking an onsite Endpoint Service Desk Analyst to directly support students, staff and stakeholders within a managed service across campus.You will log and triage incidents, r...Read More>>.

Randstad Delivery (GBS) in Portsmouth requires a Retail IT Service Desk Analyst (1st Line) to support UK Retail stores. The role focuses on POS, CRM and digital experiences, delivering high-quality service and handling incidents to keep stores tra...Read More>>.

Lane Clark & Peacock LLP is seeking a Senior Service Desk Analyst in Edinburgh with hybrid working options. The role sits at the crossroads of traditional service desk operations and the future's promise of AI and automation, driving improvements...Read More>>.

Intelliscape Ltd in the United Kingdom is seeking a Service Desk Analyst to be the first point of contact for customers, diagnosing faults and resolving incidents across our transport technology platforms. You will help keep live services running...Read More>>.

Castle Trust Bank is modernising its IT landscape and seeks a Service Desk Analyst to provide frontline support for Windows 11, tablets and mobile devices. You will build and maintain desktops, manage AD/Entra accounts and drive incident resolutio...Read More>>.

Arcona Group Ltd. is seeking a proactive Service Desk Analyst to join our IT team. You will provide first-to-second line support for Windows, Office 365, printers and accounts, logging incidents, and working within our ITSM system to resolve issue...Read More>>.

Harrods is seeking an IT Service Desk Analyst to join our IT team in Thatcham. This on-site role provides first-line technical support to 4000+ users across Retail, Distribution and Corporate functions, covering hardware, software and devices....Read More>>.

Vincere is seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users.Y...Read More>>.

Goaco Ltd is seeking a Senior Service Desk Analyst to provide 2nd and 3rd line support for internal users and managed customers. You will mentor juniors and help drive continuous service improvements across the team.You will be involved in...Read More>>.

Action for Children is looking for a Service Desk Analyst to provide technical support and fulfill service requests. This hybrid role based in Watford requires 2nd line tech support experience.The ideal candidate will have strong communicat...Read More>>.

Cardinal Newman College invites applications for a Service Desk Analyst to provide first and second-line IT support across the college and Lancaster University School of Mathematics. The role involves ownership of incidents from initial contact to...Read More>>.

Morgan Hunt UK Limited in Norwich is seeking an IT Service Desk Analyst on a 3 month contract to join an established public sector IT team. You will be the first point of contact for incidents and service requests, helping 3,000+ users maintain sm...Read More>>.

Aztech IT Solutions is seeking an experienced Senior Service Desk Engineer to join their Service Delivery team in Milton Keynes. You will lead P1 escalations, provide expert support across Microsoft 365 and VMware environments, and mentor junior e...Read More>>.

Methods Business and Digital Technology Limited is seeking a Service Desk Analyst to provide consistent, high‑quality IT support for internal and external customers across multiple channels.You will diagnose issues, document root causes,...Read More>>.

Sompo International in London’s Fenchurch St office seeks a Service Desk Analyst II to join the End User Support Services Desktop Support team. You’ll manage incidents and service requests via ITSM, build and support desktops/laptops, and assi...Read More>>.

Identify Solutions in Cardiff is seeking a Service Desk Analyst for a fully onsite, 8 week contract. The role is 9:00am–5:00pm, Monday to Friday, at £180 per day (umbrella).You will provide 1st line IT support to users via phone and emai...Read More>>.

Blue Cross in Burford is seeking a Service Desk Analyst to provide responsive 1st and 2nd line IT support across multiple sites. You will install, configure and maintain IT equipment, manage system access, and contribute to projects while travelli...Read More>>.

QA Limited invites you to join as an IT Service Desk Engineer Apprentice in Scotland. This role combines hands-on IT support with a nationally recognised Digital Helpdesk Support Level 6 Apprenticeship with QA.You’ll gain comprehensive tr...Read More>>.

Launch your IT support career with Network ROI!Earn while you learn, solve real-world issues and help customers, with expert guidance and a recognised apprenticeship.The RoleLaunch your IT career with Network ROI! Ar...Read More>>.

KFF – Site based Aylesford is seeking a Customer Support Advisor to provide excellent service to external and internal customers by phone, email and web chat. You will handle orders with accuracy, resolve issues, and liaise across departments to...Read More>>.

Zurich on the Isle of Man is seeking an International Customer Support Manager to oversee a portfolio of Group Life and Income Protection policies from quotation through renewals and claims. You will be a key contact for customers and brokers, dri...Read More>>.

Marcus by Goldman Sachs, Team Leader, Analyst, Birmingham location_on Birmingham, West Midlands, England, United KingdomOUR IMPACTAcross Asset Wealth Management, Goldman Sachs helps empower clients and customers around...Read More>>.

ZELP LTD is seeking an experienced Head of Customer Support to own the end-to-end support experience for ZELP Sense. You will diagnose hardware and software issues, guide onboarding, and scale the support function as the customer base grows, inclu...Read More>>.