Overview As Head of Complaints at Zopa, you will lead the end-to-end complaints operation across a multi-product digital bank. You’ll set high standards for customer outcomes, quality, and regulatory control, guiding a team through a subs...Read More>>.

Overview As Head of Complaints, you will lead the complaints function to deliver fair, timely and empathetic resolutions for residents. You’ll translate strategy into priorities, drive improvements through feedback insights, and partner w...Read More>>.

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon ThamesFull time, on-going temp contract £19.55 - £20.78 per hour (umbrella), 40 hour weekWe a...Read More>>.

Conduct Risk, Consumer Duty & Complaints Lead – Top Lloyd's of London InsurerMiryco Consultants is working with one of the top Lloyd's of London insurers to add a Conduct Risk Manager to the team. This is a fantastic opportunity to j...Read More>>.

A leading UK financial services group is seeking an experienced Senior Complaint Handler to manage Defined Benefit pension complaints. The role involves investigating complaints, ensuring regulatory compliance, and delivering empathetic customer resp...Read More>>.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and cr...Read More>>.

Hamilton is looking for a Compliance Officer to support the compliance culture across its group. The role includes overseeing the Complaints Management Framework and providing timely compliance advice.Key qualifications include experience i...Read More>>.

Claims & Complaints Lawyer (Contract) Location: London, England, United Kingdom Employment type: Contract Seniority level: Mid‑Senior level In this position you’ll support the management of claims and complaint...Read More>>.

Ascot Group in Greater London is seeking a Compliance Manager to oversee the Conduct & Complaints Team. The role includes managing conduct risk and ensuring adherence to regulatory requirements like those from FCA and Lloyd's.The ideal cand...Read More>>.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last f...Read More>>.

ClearBank Ltd is seeking a Client Complaint Analyst to support fair, timely and effective management of client complaints. You will investigate issues, identify root causes, and collaborate with internal stakeholders to ensure positive customer ou...Read More>>.

Trust unlocks our greatest potential. For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable,...Read More>>.

Pinnacle Group is seeking a Complaints Officer within its Residential Management Services division to lead and resolve complaints across social and private housing. The postholder will ensure fair, timely, empathetic responses and promote a learni...Read More>>.

The following content displays a map of the jobs location - London Pinnacle Group is looking for a Complaints Coordinator to join our Residential Management Services division and provide efficient and accurate administrative support to t...Read More>>.

Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and...Read More>>.

Huntress is seeking an experienced Complaints Officer to join a busy financial services team in London. This email-based role handles customer complaints from initial review through to resolution, ensuring fairness and regulatory alignment....Read More>>.

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable,...Read More>>.

Hims & Hers is seeking a detail-oriented Quality Complaint Specialist to support our UK Superintendent Pharmacist and Quality teams across two connected areas of our pharmacy operation: triage, submission to suppliers, trending and investigation o...Read More>>.

Job Title/Location: Complaints Handler, London (Perm)Salary: c.£40,000 - £50,000 + c.7.5% bonus + 12% flexible benefits packageOffice/WFH: Office based 3 days & WFH 2 daysRequirements:...Read More>>.

Interim Assistant Director of Complaints 12-month interim | £520.08 per day Umbrella | Kings Cross | 4 days office / 1 day homeWe are currently recruiting for anInterim Assistant Director of Complaintsto join a large and establishedG15...Read More>>.

Liquid is recruiting an Interim Assistant Director of Complaints to lead a major improvement programme in its Customer Experience Directorate. The role, based at Kings Cross, is a 12-month assignment with a 4 days in office / 1 day home pattern an...Read More>>.

We are seeking a highly organised and motivated individual to join the Divisional Governance Team on a 6-month secondment to lead and coordinate the management of patient complaints and concerns. The post holder will work closely with the Trust...Read More>>.

IPSO invites applications for a lay member to join the Complaints Committee. The Committee examines editorial processes, considers concerns about journalistic practice, and protects freedom of expression. It meets 8-10 times a year to discuss and...Read More>>.

4Recruitment Services are seeking a Housing Complaint Investigator to work for a housing association.You will be required to investigate and resolve complaints raised by residents, ensuring fair and timely resolutions in compliance with the...Read More>>.

About this role:As a Complaints Handler at Napo, you will play a vital role in ensuring our customers receive swift, empathetic and fair resolutions to complaints, while identifying learning opportunities and trends. You will help ensure...Read More>>.

Clarion Housing Group seeks a Head of Complaints to lead a resident‑focused function within a regulated housing environment. You will ensure fair, timely and empathetic resolutions while embedding learning across services.You will steer s...Read More>>.

Pay: £103846 - £129808 per annum + £5k car allowance + excellent benefits Highlighted points for this job Location: Hybrid with base in London Salary: £103,846 - £129,808 plus £5,000 car allowance per annum...Read More>>.

Pinnacle Group is looking for a Complaints Coordinator to join our Residential Management Services division and provide efficient and accurate administrative support to the complaints function within a social/ private housing environment. The r...Read More>>.

Customer Service Advisor – Complaints | Royal MailPertemps are currently recruiting on behalf of Royal Mail for Customer Service Advisors to join their busy team in Plymouth!If...Read More>>.

Zopa seeks a senior leader to own and transform the end-to-end complaints operation across its multi-product digital bank. You will set standards for customer outcomes, quality, and regulatory control while guiding a high-performing team through a...Read More>>.

Own the end-to-end complaints operation across a complex, multi-product digital bank Set standards for customer outcomes, quality, consistency and regulatory control Lead the team through a significant change journey, bu...Read More>>.

Zopa in London is seeking a Head of Complaints to lead end-to-end investigations and drive improvements across a multi-product digital bank. You’ll steer complex cases, set customer-first standards and shape the function to deliver fair outcomes...Read More>>.

Role Description As Head of Complaints, you will provide strategic leadership across the Customer Function within Allianz Personal, ensuring complaints are managed fairly, consistently and in line with regulatory expectations. You will pl...Read More>>.

Allianz Personal is seeking a Head of Complaints to provide strategic leadership across the Customer Function. You will ensure fair, timely complaint handling in line with regulatory expectations and drive improvements through complaint insights....Read More>>.

Guidewire Integration Lead (London Market Insurance) - LondonReference Code: 525533-en_GBContract Type:PermanentProfessional Communities: Business AnalysisJob Title: Guidewire Integration Lead (Londo...Read More>>.

Life & Pensions Complaints HandlerLocation: Belfast City CentreSalary: Depending on ExperienceHours: Monday Friday, 9:00am 5:00pmContract: PermanentLooking to build a career within Financial Services?...Read More>>.