nullAbout usAngard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK. Due to an increase in workload volumes, we are looking for resilient candidates who have a...Read More>>.

Zopa in London is seeking a Head of Complaints to lead end-to-end investigations and drive improvements across a multi-product digital bank. You’ll steer complex cases, set customer-first standards and shape the function to deliver fair outcomes...Read More>>.

Zopa is seeking a senior leader to head complaints across its multi-product digital bank. You will set standards for customer outcomes, quality, and regulatory controls while guiding a growing team through a major transformation.You will st...Read More>>.

Veezu is seeking a Passenger Experience Executive for a part-time role (16 hours weekly) to drive complaint resolution and uphold the brand with exceptional customer service. The position supports flexible attendance across Veezu office locations,...Read More>>.

Portsmouth Hospitals University NHS Trust is seeking an administrative professional to support the complaints team. You will provide a high level of customer care to patients and relatives and help ensure complaints are handled within required dea...Read More>>.

Domestic & General in Nottingham is seeking a Complaints Handler to join our Hybrid office. You will be the main contact for insurance and service-related complaints, aiming for fair and timely resolutions while following FCA guidelines and Treati...Read More>>.

Cummins Mellor is seeking a Complaints Advisor in Blackburn for a full-time, in-office role. You will handle and resolve customer complaints, ensuring they feel heard, valued and satisfied. The position focuses on quality service and process impro...Read More>>.

A rapidly growing international automotive brand is seeking a Customer Complaint & Customer Experience Specialist to support the continued enhancement of its aftersales operations and customer experience across the UK market. Reporting to the Seni...Read More>>.

Pinnacle Group is recruiting a Customer Solutions Manager to join the Pinnacle Service Families team, supporting service families across the UK. You will own complex complaints, conduct investigations, gather evidence, engage stakeholders, and del...Read More>>.

BNP Paribas Personal Finance Group in Solihull is seeking a Customer Resolution Professional to provide personalised, customer-centric support while complying with FCA, DISP and Consumer Duty standards. You will resolve complex issues, maintain ac...Read More>>.

Why Join Us? Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate. You will join a multi-award-winning company, with over 800 talented people committed to deliver...Read More>>.

A rapidly growing international automotive brand in London, UK, is seeking a Customer Experiences and Complaint Specialist to enhance aftersales operations and customer experience across the UK. Reporting to the Senior Regional Aftersales Manager,...Read More>>.

Angard Staffing is recruiting a Customer Service Advisor for Royal Mail at the Dearne site in Barnsley. The role is temporary for 12 weeks with a 37.5 hour week, 8:00am–18:30pm, Monday to Saturday.Training is three weeks with no annual le...Read More>>.

Kroo is hiring a Complaints Specialist in Manchester to take ownership of customer complaints, investigate and resolve issues, and provide feedback to improve workflows. The role supports vulnerable customers and collaborates with the Customer Ope...Read More>>.

Moneyfarm, a rapidly growing pan-European digital wealth manager headquartered in London, seeks a senior complaints leader to own the end-to-end experience for UK brands. You will own complaints end to end, drive early identification, and lead roo...Read More>>.

Reed Talent Solutions is partnering with a major housing association to recruit an experienced Head of Complaints for an interim leadership role. The post oversees a 60-strong complaints and customer resolution function, with three direct reports,...Read More>>.

Randstad Technologies Recruitment in Newcastle upon Tyne is seeking a Regulatory Supervisor to lead and develop a dedicated team of Regulatory Agents focused on Customer Outcome Testing.The role emphasizes coaching, performance management,...Read More>>.

Customer Service Contact Centre – Complaints AdvisorGot a calm head and a knack for turning unhappy customers into satisfied ones?We are looking for a dedicated Complaints Advisor to join our contact centre team with...Read More>>.

People Solutions is recruiting a Customer Service Advisor for its West Bromwich site in the West Midlands. This Permanent role offers a salary of £26,000–£28,000 and a Monday–Friday 9am–5pm schedule, with no weekend work.You will ha...Read More>>.

Join us as Complaint Operations and Oversight Officer Make your mark American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of prope...Read More>>.

Haringey Council is seeking an experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service, ensuring prompt Stage 1 responses, handling Member Enquiries, FOI requests, DSARs and Ombudsman investigations.You will prov...Read More>>.

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and m...Read More>>.

A-Team Recruitment in Ipswich is seeking a Customer Appeals & Complaints Advisor to join our long-standing client. You will review appeals, handle complaints from start to finish, and maintain detailed records to support decisions.The role...Read More>>.

Step into an exciting permanent opportunity with a well-established social landlord based in Edgbaston, Birmingham, where you’ll play a key role in strengthening the Customer Resolution service, improving tenant outcomes and turning compl...Read More>>.

Niyaa People is recruiting for a permanent Customer Resolution Manager in Edgbaston, Birmingham. You will lead the Customer Resolution team, drive compliant housing Ombudsman processes and deliver swift, fair outcomes for tenants.You’ll c...Read More>>.

Wmjobs is recruiting a Customer Feedback Coordinator to join the ACE Directorate, overseeing the overview and monitoring of customer feedback to meet our customers' expectations.The successful candidate will be proactive, highly motivated a...Read More>>.

ACE Directorate is seeking a Customer Feedback Coordinator to oversee the overview and monitoring of customer feedback within the organisation to ensure it meets our customer’s expectations. The successful candidate will be proactive, highly mot...Read More>>.

Customer Service Advisor – Complaints | Royal Mail Pertemps are currently recruiting on behalf of Royal Mail for Customer Service Advisors to join their busy team in Plymouth! Job Details Job Title: Customer Servi...Read More>>.

Royal Mail in Plymouth is seeking a Customer Service Advisor to join a fast-paced complaints team. You will handle customer enquiries by telephone and email, aiming for first-time resolution and high-quality service.The role involves workin...Read More>>.

Step into an exciting permanent opportunity with a well-established social landlord based in Edgbaston, Birmingham, where you'll play a key role in strengthening the Customer Resolution service, improving tenant outcomes and turning complaints int...Read More>>.

Niyaa People Ltd in Edgbaston, Birmingham, is seeking a Customer Resolution Manager to lead a dedicated complaints team within social housing. You will champion fair, timely outcomes, maintain Housing Ombudsman standards and act as a key liaison w...Read More>>.

Herefordshire Council is seeking a dedicated Complaints Officer to join the Governance and Law Team in Hereford. You will be the primary contact for complaints and information requests, recording feedback in the CRM, and guiding responses across c...Read More>>.

Residential Management Group (RMG) is seeking an experienced Complaints Team Manager to lead a high-quality service across our diverse property portfolio, shaping strategy and ensuring fair outcomes for customers and residents.You'll overse...Read More>>.

Tate is recruiting a Complaints Case Manager to join a local authority in Bristol. You will manage a personal caseload of non-statutory escalated complaints and Ombudsman enquiries, coordinating complex cases and ensuring timely, clear responses....Read More>>.

About UsAngard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer s...Read More>>.

CHERY UK is seeking a dedicated professional to manage the full lifecycle of customer complaints, drive root-cause analysis and close-loop resolution. The role requires coordination with internal departments and authorised dealers to ensure timely...Read More>>.

NatWest Boxed Limited is seeking a Complaints Analyst to own and resolve customer complaints across the organisation. You will liaise with customers to understand issues and conduct thorough investigations, delivering fair outcomes within timescal...Read More>>.

Vertage Inc. seeks an Complaint Intake Analyst I to support PMQA by triaging complaints from all channels and serving as the first customer contact. You will ensure data accuracy to identify the initial complaint code and perform data entry while...Read More>>.

NatWest Boxed is seeking a Complaints Analyst to own customer complaints across the business. You will liaise with customers to understand issues, conduct thorough investigations and respond within timescales, delivering fair outcomes with sensiti...Read More>>.