Customer Complaints Manager

Company IconTeya Solutions
Location IconLondon

Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Posted: October 1st, 2026
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Customer Complaints Specialist – Exeter Office

Company IconRed Recruitment
Location IconTopsham

Red Recruitment is recruiting temporary Complaint Administrators to join our client, a well-known organisation based at Peninsula Business Park in Exeter. You will review incoming complaints, ensure they are assigned to the appropriate teams, and...Read More>>.

Posted: August 5th, 2026
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Customer Complaints Resolution Specialist

Company Iconhireful
Location IconPeterborough

Hireful is partnering with a housing charity to recruit a Complaints Resolution Partner in Peterborough. This role focuses on customer‑centred handling of stage 1 and 2 complaints within a regulated environment, ensuring timely, fair outcomes an...Read More>>.

Posted: August 7th, 2026
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Senior Complaints Officer

Company IconArbuthnot Latham
Location IconLondon

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology....Read More>>.

Posted: August 12th, 2026
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Customer Complaints Manager

Company IconTeya
Location IconLondon

Hello. We're Teya.Teya was founded on a simple belief: local businesses deserve better.They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities mo...Read More>>.

Posted: August 20th, 2026
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Customer Complaints Liaison & Data Insight Specialist

Company IconRooftop Housing Group
Location IconEvesham

Rooftop Housing Group is seeking a Complaints Liaison Officer in Evesham, with travel to other sites as required. You will be the first contact for complaints, ensuring thorough investigations, fair resolutions, and service improvements.The...Read More>>.

Posted: September 4th, 2026
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Complaints Officer

Company IconThe National Society for Education, Mentoring and Media
Location IconNottingham

Handle complaints and concerns, investigate issues, and ensure satisfactory resolution.Key Responsibilities- Receive and log complaints- Conduct thorough investigations- Communicate with stakeholders...Read More>>.

Posted: September 16th, 2026
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Complaints Officer

Company IconPortsmouth Hospitals University NHS Trust
Location IconPortsmouth

Weekly Hours / Programmed Activities: 37.5Salary Band: Band 3Staff Group: Administrative and ClericalContract Type: PermanentJob Area: Admin and Corporate Company Description Workin...Read More>>.

Posted: September 24th, 2026
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Complaints Officer

Company IconLeeds Federated Housing Association Limited
Location IconLedston

We’re recruiting two permanent, full-time Complaints Officers to join our Service Improvement team. This is a new role at Leeds Fed, focused on making complaints more manageable while ensuring our customers get the attention and resolution th...Read More>>.

Posted: September 25th, 2026
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Resident-Focused Complaints Officer (Onsite)

Company IconEssex County Council
Location IconBasildon

Basildon Borough Council is seeking three Complaints Resolution Officers to join a Basildon-based team on a full-time, temporary basis. The roles require onsite presence (minimum 3 days a week) with travel around the borough and a valid vehicle....Read More>>.

Posted: September 27th, 2026
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Customer Complaints & Improvement Specialist

Company IconACTIVATE GROUP LIMITED
Location IconHalifax

Activate Group Limited is seeking a Complaints & Improvement Specialist to join its Customer Experience team in Halifax with hybrid working. You will resolve complaints, conduct root-cause analyses, and drive service improvements across stakeholde...Read More>>.

Posted: September 27th, 2026
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Customer Complaints & Resolution Specialist

Company IconKroo Bank
Location IconManchester

Kroo Bank in Manchester is seeking a Complaints Specialist to own the investigation and resolution of customer complaints, ensuring timely and fair outcomes while supporting vulnerable customers. You will collaborate with the Customer Operations t...Read More>>.

Posted: September 27th, 2026
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Complaints Officer (FOS)

Company IconRemote Worker LTD.
Location IconLondon

About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start: One of t...Read More>>.

Posted: September 27th, 2026
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Complaints Officer

Company IconVivid Resourcing Ltd
Location IconLondon

Complaints Resolution OfficerLocal Authority - Essex6-Month Temporary Contract | Full Time£28.00-£30.00 per hour (Umbrella)Essex | Hybrid - minimum 2-3 days per week onsiteA local...Read More>>.

Posted: September 27th, 2026
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Resident-Focused Housing Complaints Officer

Company IconCarrington Blake Recruitment
Location IconKirkby in Ashfield

Carrington Blake Recruitment is partnering with a UK local authority to appoint a Housing Complaints Officer. This role handles Stage 1 housing complaints, ensuring thorough investigations, sensitive handling and timely resolutions.You will...Read More>>.

Posted: September 30th, 2026
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Senior Complaints Officer Hybrid Work, Impact for Children

Company IconEast Sussex County Council
Location IconLewes

East Sussex County Council’s Customer Relations Team seeks a Senior Complaints Officer to lead on complex complaints, support the Customer Relations Manager, and act as a subject matter expert on Children’s Services complaints.Based at...Read More>>.

Posted: September 30th, 2026
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Tribunal, Mediation and Complaints Officer – SEND

Company IconWe Do Social Work
Location IconLondon

Tribunal, Mediation and Complaints Officer – SENDHybrid Working | Mainly Home-BasedWe are seeking an experienced and highly motivated Tribunal, Mediation and Complaints Officer to join a busy SEND Service.Thi...Read More>>.

Posted: September 30th, 2026
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Senior Complaints Officer (INTERNAL)

Company IconEast Sussex County Council
Location IconLewes

Do you have the expertise to resolve complex complaints, influence service improvement and make a positive difference for children, young people and families? Then join our Customer Relations Team and use your complaints, leadership and communicat...Read More>>.

Posted: September 30th, 2026
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Customer Complaints Specialist - Mon-Fri

Company IconCar Finance 247 Limited
Location IconGreater Manchester

Car Finance 247 Limited in Greater Manchester is seeking a Case Handler to own customer complaints from initial review to final resolution. You will speak with customers and dealers, investigate cases, and collaborate with teams to reach fair and...Read More>>.

Posted: October 1st, 2026
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Senior Complaints Officer - Hybrid (1 Day WFH)

Company IconArbuthnot Latham
Location IconLondon

Arbuthnot Latham is looking for a Senior Complaints Officer to join their centralized complaints team in Greater London. The role involves investigating and resolving client complaints, ensuring adherence to regulatory standards and delivering fir...Read More>>.

Posted: October 2nd, 2026
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Complaints Officer

Company IconHuntress - Maidstone
Location IconLondon

Complaints Officer London | £12.98 - £14.42 per hour | Hybrid - 3 days office / 2 days home We're looking for an experienced Complaints Officer to join a busy financial services team in London. This is an email-based ro...Read More>>.

Posted: October 2nd, 2026
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Complaints Officer

Company IconHuntress
Location IconLondon

Complaints Officer London | £12.98 per hour | Hybrid - 3 days office / 2 days home We're looking for an experienced Complaints Officer to join a busy financial services team in London. This is an email-based role, so you...Read More>>.

Posted: October 2nd, 2026
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Head of Customer Complaints & Quality

Company IconOnecom Ltd.
Location IconWhiteley

Onecom Ltd. is seeking a Customer Resolutions Team Manager to lead our Complaints and Quality Control functions, shaping how we handle complaints and translate customer feedback into action. You’ll coach a multi-disciplined team, influence senio...Read More>>.

Posted: October 4th, 2026
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Customer Complaints Coordinator

Company IconWalsall Council
Location IconWalsall

Do you thrive on solving problems, coaching others, and helping services improve? We're looking for a Senior Complaints Co-ordinator to join our newly centralised complaints team within the Customer Experience Centre (CXC). You'll be a key play...Read More>>.

Posted: October 5th, 2026
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Regulated Complaints Officer - Hybrid in London

Company IconHuntress
Location IconLondon

Huntress in London is seeking an experienced Complaints Officer to join a busy financial services team. This email-based role handles customer complaints within a regulated environment and requires meticulous, professional communication.Wor...Read More>>.

Posted: October 5th, 2026
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Customer Complaints Specialist

Company IconEdge Staffing
Location IconBoston

1 day ago Be among the first 25 applicantsDirect message the job poster from Edge StaffingOur client in the Greater Boston area is seeking a Customer Complaints Specialist to support their quality and compliance team...Read More>>.

Posted: October 7th, 2026
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Customer Complaints Handler

Company IconGSF Car Parts Limited
Location IconWolverhampton

About The Role Role Overview As a Customer Complaints Handler at GSF Car Parts, you’ll be the first point of contact for customers who need support resolving issues with products, services, or orders. Your goal is to deliver f...Read More>>.

Posted: October 7th, 2026
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Complaints Officer

Company IconBaltimore Consulting
Location IconLondon

Complaints Officer3 Month Contract September start£350-£400 per dayInside IR35 (via umbrella)Hybrid Working | 2 Days On Site – South East CVs are being reviewed immediately and interviews will be taking place shor...Read More>>.

Posted: September 22nd, 2026
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Customer Complaints Advisor

Company IconHalmer Group
Location IconAldershot

Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer emp...Read More>>.

Posted: June 4th, 2026
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Customer Complaints Advisor

Company IconPimlico Plumbers
Location IconLondon

As a Senior Customer Service Advisor, you will play a pivotal role in protecting and enhancing Pimlico Plumbers’ reputation by delivering exceptional customer service and overseeing the effective resolution of customer complaints. As t...Read More>>.

Posted: September 24th, 2026
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Customer Complaints Advisor

Company IconDaisy Group
Location IconLower Blandford St Mary

Exciting news from us at Daisy: we're re-branding to O2 Business! Following the merger between Virgin Media O2 Business and Daisy Group last year, we're taking the next step in our journey by announcing our new brand! As O2 Business, we believe in...Read More>>.

Posted: September 30th, 2026
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Customer Complaints Specialist – Impact & Growth

Company IconDaisy Group
Location IconLower Blandford St Mary

O2 Business is seeking a Customer Complaints Advisor to join a collaborative team focused on customer excellence. You will play a key role in resolving complaints, maintaining professional communication, and developing your skills in problem-solvi...Read More>>.

Posted: September 30th, 2026
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Complaints Officer - Graduate

Company IconRemote Worker LTD.
Location IconLondon

...Read More>>.

Posted: October 2nd, 2026
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Customer Complaints advisor

Company IconCornerstone
Location IconGlasgow

Customer Service Complaints Specialist Glasgow | Customer Service Centre| Full time & office based Salary - £31.3k - £37.4k (Dependent on experience) Competitive pension | Enhanced family leave | Life...Read More>>.

Posted: October 5th, 2026
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Senior Customer Complaints & Resolution Specialist

Company IconCornerstone
Location IconGlasgow

SGN is building a new Customer Service Centre in Glasgow and seeks a seasoned Customer Service Complaints Specialist. You will own complex cases from start to finish, investigate thoroughly, and coordinate with cross-functional teams to resolve is...Read More>>.

Posted: October 6th, 2026
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