Head of Complaints & AI-Enabled Customer Trust

Company IconCCMA - Call Centre Management Association
Location IconLondon

Zopa is seeking a senior leader to head complaints across its multi-product digital bank. You will set standards for customer outcomes, quality, and regulatory controls while guiding a growing team through a major transformation.You will st...Read More>>.

Posted: September 16th, 2026
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Part-Time Complaints & Customer Experience Exec

Company Iconveezu
Location IconCardiff

Veezu is seeking a Passenger Experience Executive for a part-time role (16 hours weekly) to drive complaint resolution and uphold the brand with exceptional customer service. The position supports flexible attendance across Veezu office locations,...Read More>>.

Posted: September 21st, 2026
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Complaints Specialist - Hybrid Customer Resolution

Company IconDomestic & General
Location IconNottingham

Domestic & General in Nottingham is seeking a Complaints Handler to join our Hybrid office. You will be the main contact for insurance and service-related complaints, aiming for fair and timely resolutions while following FCA guidelines and Treati...Read More>>.

Posted: September 25th, 2026
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Customer Solutions Lead - Housing & Complaints (Hybrid)

Company IconPinnacle Group
Location IconLiverpool

Pinnacle Group is recruiting a Customer Solutions Manager to join the Pinnacle Service Families team, supporting service families across the UK. You will own complex complaints, conduct investigations, gather evidence, engage stakeholders, and del...Read More>>.

Posted: October 1st, 2026
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Customer Resolution Specialist - Complaints & Compliance

Company IconBNP Paribas Personal Finance Group
Location Icon

BNP Paribas Personal Finance Group in Solihull is seeking a Customer Resolution Professional to provide personalised, customer-centric support while complying with FCA, DISP and Consumer Duty standards. You will resolve complex issues, maintain ac...Read More>>.

Posted: October 1st, 2026
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Complaints Resolution Specialist - Customer Service Advisor

Company IconAngard Recruitment
Location IconBarnsley

Angard Staffing is recruiting a Customer Service Advisor for Royal Mail at the Dearne site in Barnsley. The role is temporary for 12 weeks with a 37.5 hour week, 8:00am–18:30pm, Monday to Saturday.Training is three weeks with no annual le...Read More>>.

Posted: October 7th, 2026
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Hybrid Complaints Specialist: Customer Care Innovator

Company IconWhereby
Location IconManchester

Kroo is hiring a Complaints Specialist in Manchester to take ownership of customer complaints, investigate and resolve issues, and provide feedback to improve workflows. The role supports vulnerable customers and collaborates with the Customer Ope...Read More>>.

Posted: October 9th, 2026
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Head of Complaints & Customer Outcomes (Hybrid)

Company IconAllianz Management Services Ltd
Location IconLedston

Allianz Personal is seeking a strategic Head of Complaints to lead the Complaints Function, shaping governance and operational direction across the Customer Function. You will drive customer outcomes, manage complex cases, and influence business c...Read More>>.

Posted: October 9th, 2026
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Customer Experience Lead — Fintech Complaints & Insights

Company IconMoneyfarm
Location IconLondon

Moneyfarm, a rapidly growing pan-European digital wealth manager headquartered in London, seeks a senior complaints leader to own the end-to-end experience for UK brands. You will own complaints end to end, drive early identification, and lead roo...Read More>>.

Posted: October 9th, 2026
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Customer Systems & Tooling Manager - hybrid

Company IconBlue Light Card
Location IconLeicester

Blue Light Card. Individually great, together unstoppableThe Role and the TeamMember Operations at Blue Light Card sits at the heart of how we serve the people who serve others. As we scale, the syst...Read More>>.

Posted: September 14th, 2026
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Senior Customer Insight Executive (7608) - Cambridge

Company IconCambridge University Press and Assessment
Location IconCambridge

Job Title: Senior Customer Insight ExecutiveSalary: 29,700 38,550 per annumLocation: Cambridge, UK HybridContract: PermanentHours: Full time, 35 hours per weekAre you an in...Read More>>.

Posted: October 7th, 2026
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Unit People & Culture Manager - IKEA Remote Customer Meeting Point UKIE

Company IconIKEA
Location IconPeterborough

Unit People & Culture Manager - Peterborough"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at I...Read More>>.

Posted: September 9th, 2026
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Customer Service Executive - Full Time

Company IconThe Gym Group
Location IconClapham Junction

Customer Service Executive - Clapham Junction, United KingdomFull TimeCustomer Service Executive (6month fixed-term contract)Location: Hybrid - 3 days per week in Clapham Junction/2 days remote Additional Information...Read More>>.

Posted: October 12th, 2026
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Service 24 Manager - Leicester

Company IconPA Housing
Location IconLeicester

Service 24 Manager - LeicesterJob Reference:NLD-002490Salary:40,000 per annumEmployment Type:PermanentAdditional role requirements:Basic DBS requiredAre you an experienced custome...Read More>>.

Posted: June 14th, 2026
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Customer Service Manager

Company IconMCS Group
Location Icon

Customer Success ManagerDublin | HybridThe OpportunityThe business uses AI, computer vision and data analytics to help major retailers and hospitality orga...Read More>>.

Posted: September 15th, 2026
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HSE Officer

Company IconVickerStock
Location IconNewtownabbey

Vickerstock are working in partnership with a leading specialist engineering firm on the appointment of a Health, Safety & Environmental Officer. As HSE Officer, you will support manufacturing, as...Read More>>.

Posted: September 17th, 2026
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Private Client Tax Manager

Company IconMCS Group
Location IconBelfast

Private Client Tax Manager - Belfast The Company:A leading professional services firm providing audit, tax, advisory, corporate finance, payroll, and wealth management services to private i...Read More>>.

Posted: September 19th, 2026
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Private Client Tax Senior Manager

Company IconMCS Group
Location IconBelfast

Private Client Tax Senior Manager - Belfast The Company:A leading professional services firm providing audit, tax, advisory, corporate finance, payroll, and wealth management services to pr...Read More>>.

Posted: September 19th, 2026
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Customer Service Administrator (Maternity Cover)

Company IconMcElroy Resourcing
Location IconDungannon

Customer Service Administrator (Maternity Contract)To manage the stock control daily, responding to customer queries regarding returns, and finding the best solution for the customer in the most efficient way,...Read More>>.

Posted: September 30th, 2026
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Client Services Manager

Company IconHunter Savage
Location IconBelfast

Our client is looking for a Client Services Manager to join its financial services team, supporting clients through mortgage and protection applications. The role offers the opportunity to make a meaningful difference to clients' homeownership...Read More>>.

Posted: October 6th, 2026
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Customer Experience Manager

Company IconSainsburys
Location IconLisburn

Salary: 32,700 Location: Sprucefield Store, Lisburn, BT27 5UQ Hours: Full time Contract type: Permanent Business area: Retail Requisition ID: Leading in o...Read More>>.

Posted: October 8th, 2026
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Customer and Trading Manager Nightshift

Company IconSainsburys
Location IconBelfast

Salary: from £31,700 Location: West Belfast Store, Belfast, BT11 9AB Hours: Full time Contract type: Permanent Business area: Retail Closing date: 18 October 2026 Re...Read More>>.

Posted: October 8th, 2026
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Client Engagement and Volunteer Officer

Company IconMindwise NV Mind wise NV
Location IconBelfast

Location: Blended home and office-based working; based at Belfast Office (Belfast) with travel throughout NI. Hours: 15 hours per week Duration: Permanent Starting Salary:...Read More>>.

Posted: October 8th, 2026
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HSEQ Officer / Manager

Company IconO'Hanlon & Farrell Contracts
Location IconNewry

The Team at OHanlon & Farrell Contracts Ltd have promoted the company as one of Northern Irelands long established Electrical & Building Contractors with over 40 years of valuable experience within numerous sectors, including the Industrial, Co...Read More>>.

Posted: October 8th, 2026
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Maintenance Officer (Lisburn) Housing Executive

Company IconHAYS
Location IconLisburn

Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive, to recruit a Maintenance Officer on an ongoing temporary contract basis to work from their regional office in Lisburn.You...Read More>>.

Posted: October 9th, 2026
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Client Onboarding Officer

Company IconFieldfisher
Location IconBelfast

The VacancyJoin Fieldfisher as a Client Onboarding Officer!We are recruiting a Client Onboarding Officer for our Belfast team. This is a critical operational role...Read More>>.

Posted: October 9th, 2026
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Customer Service Executive

Company IconZeus Packaging
Location IconNewtownabbey

Customer Service ExecutiveDepartment: Customer ServiceSalary:36.5 hours @ £12.75SUMMARY OF ROLEThe Customer Service Executive at Zeus Mallusk will be the first...Read More>>.

Posted: October 12th, 2026
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Customer Services Team Lead

Company IconDale Farm Ltd
Location IconBelfast

United Feeds, part of Dale Farm the UKs largest farmer-owned dairy cooperative manufactures blended and compound feeds for dairy, beef, and sheep, with production facilities in Belfast and Dungannon. Alongside feed, we provide innovativ...Read More>>.

Posted: October 12th, 2026
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Director / Senior Solicitor - Private Client

Company IconPathway Legal
Location IconBelfast

Director Designate Private Client (Wills & Probate / Conveyancing), Greater Belfast, £NegOverviewThis is a genuinely rare opportunity for an experienced Private Client Solicitor to step into a Directo...Read More>>.

Posted: October 12th, 2026
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Customer Services Administrator

Company IconReed
Location IconNewry

Customer Services AdministratorMy client specialises in working with customers and suppliers to provide solutions and best products at an affordable price. Based in Newry, they are currently seeking a Customer Se...Read More>>.

Posted: September 16th, 2026
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Customer Success & Implementation Manager

Company IconGrowflo Limited
Location IconBelfast

Customer Success & Implementation ManagerLocation: Hybrid 3 days office based in Belfast, Northern IrelandType: Full-timeAbout GrowfloGrowflo provides...Read More>>.

Posted: October 1st, 2026
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Commercial Development Executive - Customer Proposition

Company IconHenderson Group
Location IconNewtownabbey

Commercial Development Executive - Customer PropositionAttractive Salary & Benefits, Bonus, Car Allowance36.5 Hour week (Hybrid)Newtownabbey...Read More>>.

Posted: October 2nd, 2026
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Contracts & Customer Services Manager

Company IconRe-Gen
Location IconNewry

Contracts & Customer Services ManagerRe-Gen Awarded Northern Ireland DRS ContractRe-Gen Waste Ltd is proud to have been awarded the contract to deliver key operational services for the...Read More>>.

Posted: October 7th, 2026
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Senior Client Onboarding Officer

Company IconFieldfisher
Location IconBelfast

The VacancyWe are seeking a Senior Client Onboarding Officer to join our Onboarding function within the wider Risk & Compliance group at the firm. This is an important, highly technical role, supporting the firm's client a...Read More>>.

Posted: October 9th, 2026
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Assistant Principal Officer, Domestic Abuse

Company IconNorthern Ireland Housing Executive
Location IconBelfast

Job ref: 2026-147Job type: PermanentLocation: Adelaide Street, BelfastSalary: £37,280 - £42,839Closing date: Thursday 22 Oct 2026 16:30...Read More>>.

Posted: October 9th, 2026
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Assistant Principal Officer, Homelessness Strategy

Company IconNorthern Ireland Housing Executive
Location IconBelfast

Job ref: 2026-140Job type: PermanentLocation: Adelaide Street, BelfastSalary: £37,280 - £42,839Closing date: Thursday 22 Oct 2026 16:30...Read More>>.

Posted: October 10th, 2026
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Technical Officer (Grants)

Company IconNorthern Ireland Housing Executive
Location IconBelfast

Job ref: 2026-145Job type: PermanentLocation: 2 Adelaide Street, BelfastSalary: £32,597 - £36,363Closing date: Thursday 15 Oct 2026 16:30...Read More>>.

Posted: October 10th, 2026
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Customer Service Executive - Chichester, PO19 7BJ

Company IconEssentra
Location IconChichester

Customer Service Executive - Chichester, PO19 7BJWould you like to be part of the UK's leading supplier of engineering components to the design and engineering industry? Wixroyd is one of the UK's biggest online engineering component sup...Read More>>.

Posted: September 30th, 2026
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