Customer Experience & Quality LeadLocation: Macclesfield, UKSalary: up to £36,000We're a housing provider in Macclesfield with over 5,000 properties across East Cheshire and t...Read More>>.

Overview In dieser Rolle gestalten Sie das Kundenerlebnis im Store von der Kasse bis hinter die Kulissen. Sie führen das Front-Office- und ggf. Tankstellen-Operationen und übernehmen bei Bedarf die Store-Führung, inklusive Personalführu...Read More>>.

Overview You will lead the international customer experience function to establish best-practice service delivery across multiple locations. You’ll shape group services, oversee inbound/outbound support and technical assistance, and drive...Read More>>.

Overview In this role you own the customer experience across Moneyfarm UK, Willis Owen and Profile Pensions. You lead end-to-end complaints handling, drive proactive identification, and turn root cause insights into lasting change. You act...Read More>>.

Overview In this senior role, you will shape and lead a multi-year customer experience strategy for S&P Global Energy to drive growth and client lifetime value. You’ll partner with Energy Strategy and business-line leaders to embed CX int...Read More>>.

Overview In this senior, individual-contributor role you drive customer experience improvements for the EMEA Service & Repair Customer Care. You’ll leverage feedback, data, and journey insights to boost satisfaction, optimize service deli...Read More>>.

Overview As a member of Baringa, you contribute to transformative client work at a global consulting firm known for collaboration and people-first culture. You’ll work with cross-functional teams to apply industry expertise and advanced t...Read More>>.

Overview In this role you will deliver exceptional, multi-channel support to high-value clients within IG Group’s leading customer service team. You’ll resolve complex trading and account queries, manage disputes, and drive positive out...Read More>>.

Overview In this role you will support global client events and a targeted gifting strategy to strengthen relationships and brand presence. You’ll collaborate across Sales, Customer Success, and Creative to execute events and manage the g...Read More>>.

Overview In this role you will enhance the B2B service model within the Traveler & Partner Service Platform, supporting RAPID API, TAAP, and WLTP initiatives. You will translate partner needs into scalable, integrated solutions and drive ch...Read More>>.

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full st...Read More>>.

Capital One is hiring a Continuous Improvement Lead in Nottingham to bridge high‑level operational strategy with hands‑on delivery. You will lead cross‑department projects to enhance customer experience, reduce waste, and streamline contact...Read More>>.

Cambridge Housing Society (CHS Group) seeks an Executive Director of Customer Services to lead the organisation’s customer-focused strategy from the head office on Vision Park. This key role requires a track record of strategic leadership in hou...Read More>>.

IPC International is searching for a Director of Customer Operations and Engagement for the EMEA region, based in High Wycombe. This role entails delivering operational excellence while engaging Franchisees and managing complex stakeholder relatio...Read More>>.

Harrods is seeking a Private Shopping Department Manager to lead and develop the Private Shopping Assistants, delivering an outstanding client journey in a fully on-site luxury retail environment at Harrods. You will set standards, optimise team s...Read More>>.

Overview The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Cl...Read More>>.

Tamworth, Staffordshire (Hybrid-Working)Up to £60,000 per year + Car/Car AllowancePlus an excellent company benefits package (25 days holiday + Bank holidays, Pension, Healthcare, etc.)...Read More>>.

At Maersk, we have big plans. Our aspiration is to become the global expert in integrated logistics, offering a truly end-to-end service that makes daily trade simpler and easier than ever. As a key member of our frontline team, you'll be suppo...Read More>>.

Maersk in the United Kingdom seeks a Customer Experience Manager to lead a team of Customer Experience Partners, managing a diverse customer portfolio and delivering a proactive, digital-first customer experience. The role works closely with Sales...Read More>>.

Euro Car Parts Limited is seeking an Area Sales Manager to drive regional sales strategies across the UK & Ireland. You will lead a sales team, align operations with sales goals, and ensure exceptional customer experiences.You will oversee...Read More>>.

Civic Recruitment Limited is seeking a skilled Service Designer to join the CAST Programme for Lambeth Council. The role focuses on analyzing customer journeys, identifying operational challenges, and delivering improvements across processes, comm...Read More>>.

Prada Group is seeking an In-Store Training Manager in Greater London. You will support the Store Manager by fostering a culture of empathy and performance while promoting the brand's values. Your expertise will help develop team skills and ensure...Read More>>.

Hermès in London seeks a Client Experience Manager to elevate in-store culture, aligning every interaction with Hermès values. You will work with Boutique Directors and the Head Office CX team to craft a hospitality-driven client journey, coach...Read More>>.

Kelling Group Limited in Normanton is seeking a Customer Experience Lead who will act as the voice of the customer across the Group. You’ll capture feedback from internal and external customers and translate it into actionable improvements....Read More>>.

NTT DATA in London seeks a Principal Marketing Specialist, CXC Briefing Advisor, to oversee the London Client Experience Centre programme. You will direct strategy, operations, and end-to-end execution of executive customer engagements, shaping br...Read More>>.

Chaumet in London seeks a High Jewellery Client Advisor to drive business development and client relationships in our boutique network. You will welcome clients, prospect new business, and grow the High Jewellery client portfolio while delivering...Read More>>.

Ethos is seeking an experienced Customer Experience Manager to lead and scale operations for AI-assisted document and deck workflows. You will shape processes for health metrics, renewal forecasting, and executive-ready deliverables, ensuring accu...Read More>>.

About This OpportunityWe're working with a leading foundational AI lab to find experienced customer experience managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.We're...Read More>>.

NTT DATA, Inc. in London seeks a Principal Marketing Specialist, CXC Briefing Advisor to direct the executive briefing lifecycle and enhance C‑suite engagements. You will coach a team, oversee budgets, and align briefing content with strategic o...Read More>>.

Brompton Bicycle Limited is seeking a Brand Lead – Accessories to set and steward the Accessories brand globally, translating category and product strategy into a cohesive marketing plan across channels and markets.You will drive lifecycl...Read More>>.

Circana is seeking a Deployment & Client Experience Specialist to drive global deployment and adoption of the Liquid AI Solutions suite. You will refine deployment tooling, processes, and playbooks while coordinating with Technical, Client Configu...Read More>>.

JLL in Warrington (HSBC account) seeks a Customer Experience Centre Manager to lead the operational delivery of the CEC across ~350 sites, ensuring timely client escalations and strong cross-functional collaboration with engineering and operations...Read More>>.

Kiwa, delivering TIC services globally, is seeking a Certification Manager to spearhead the Customer Experience function from our Dunstable base. You will lead a high-performing team, oversee onboarding, quotations, contract reviews and certificat...Read More>>.

Thames Water is recruiting a Contact Channel CX Lead to shape how customers interact across channels, oversee journeys, and drive seamless experiences. You’ll lead journey managers, implement best practices, and integrate insights to optimise ou...Read More>>.

Director of Customer Experience & SuccessSalary: £100,000 £120,000 per annumLocation: Peterborough – Full-Time, Office-BasedJob Type: Full-Time, PermanentAbout Trade MastermindTrade Mastermind is a leadin...Read More>>.

Trade Mastermind seeks a Director of Customer Experience & Success to own the customer journey from onboarding through ongoing development and retention. You will define and implement a measurable customer success strategy, KPIs and outcomes, work...Read More>>.

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic i...Read More>>.

The Magnum Ice Cream Company in the UK is seeking a senior Customer Experience and Logistics Manager to lead the customer service and logistics teams. You will drive service performance, collaborate with retailers, and shape end-to-end supply chai...Read More>>.

Morson Group is seeking an experienced Salesforce Product Manager to drive product strategy and delivery across CRM initiatives, with a strong focus on customer journeys and data-driven decision making.You will lead discovery, shape opportu...Read More>>.

Kiwa UK is seeking a Certification Manager to lead the Customer Experience function on a hybrid basis in Dunstable. You will drive performance, develop people and champion continuous improvement across the certification journey to enhance customer...Read More>>.

Moneyfarm is seeking a seasoned Head of UK Operations to lead the Core, Transfers and Support teams from its London base. You will drive client-centric service, ensure regulatory compliance, and partner with Compliance, Product and Tech to scale p...Read More>>.

London & Country Mortgages is seeking a Director of Brand & Customer Communications to lead the strategy, development and delivery of our brand, campaigns and customer communications across the customer lifecycle.Reporting to the senior lea...Read More>>.

The Jockey Club is seeking a seasoned General Manager & Head of Customer Experience to lead Sandown Park's raceday and non-raceday experiences, driving loyalty and commercial success across the London Hub. You will build high-performing teams and...Read More>>.

Job title: General Manager & Head of Customer Experience Based at: Sandown Park Racecourse Contract type: Permanent Hours: 37.5 hours per week About the role We have a fantastic opportunity for an experienced a...Read More>>.

Stannah Group, a family-owned manufacturing and engineering company, seeks a Head of Customer Experience to lead the global customer journey strategy within the Marketing Team at its headquarters. You will drive end-to-end customer experiences, ch...Read More>>.

Ejamerica is seeking a Monitoring Lead in Greater London to own regional detection and analysis. You will monitor Nexthink dashboards, identify early-warning signals, perform root cause analysis, and trigger proactive remediation.You will a...Read More>>.

Caravan Coffee Roasters and Brewbar is seeking an experienced Operations leader to unify and scale our roastery, Brew Bars and D2C/B2B operations. You will drive lean improvements, oversee safety, compliance, and sustainability, and own the S&OP p...Read More>>.

HSBC Holdings plc is seeking an Events Manager within Corporate and Institutional Banking in London. The role focuses on planning and delivering global events and sponsorships across in-person, virtual and hybrid formats to engage clients and supp...Read More>>.