Quality & Complaints Officer

Company IconXpert Recruitment Solutions Limited
Location IconWest Midlands

Quality & Complaints Officer Full-time – 12 months fixed term Staffordshire £28,000 per annum with annual company performance bonus Quality matters. Complaints...Read More>>.

Posted: October 9th, 2026
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Customer Complaints Manager

Company IconTeya Solutions
Location IconLondon

Overview As Customer Complaints Manager, you lead a team dedicated to handling formal merchant complaints and FOS escalations, while building a proactive, insight-driven function. You will set the quality bar, enable quicker, fairer resolut...Read More>>.

Posted: October 1st, 2026
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Complaints Officer

Company IconHoneycomb Jobs Limited
Location IconBelfast

Honeycomb is delighted to be working with a leading public body to recruit a Consumer Protection Officer on a temporary basis until the end of December 2026.This is an excellent opportunity for an experienced com...Read More>>.

Posted: October 13th, 2026
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Customer Complaints Advisor

Company IconHalmer Group
Location IconAldershot

Our client is a well-established, family-owned business based in Aldershot, Hampshire, known for providing a supportive and people-focused working environment. With a strong emphasis on teamwork, transparency, and accountability, they offer emp...Read More>>.

Posted: June 4th, 2026
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Complaint Service Improvement Officer

Company IconCivic Recruitment Limited
Location IconGreenwich

Greenwich, United Kingdom | Posted on 18/08/2026 Job Description 2 months contract with a local authority Summary This is a 2-month contract position with a local authority, offering a pay rate of £24.28...Read More>>.

Posted: August 21st, 2026
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Customer service Complaints advisor - Hybrid

Company IconCactus Search
Location IconRisley

Customer Service Contact Centre – Complaints AdvisorGot a calm head and a knack for turning unhappy customers into satisfied ones?We are looking for a dedicated Complaints Advisor to join our contact centre team with...Read More>>.

Posted: September 15th, 2026
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Resident Experience & Complaints Officer

Company IconMears Group PLC
Location IconLondon

Mears Group is hiring a Complaints Officer to join the team working with Octavia Housing Association to provide front-facing support for all complaints. Location is West London, with a full-time permanent contract. You will deliver high-quality se...Read More>>.

Posted: September 21st, 2026
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Customer Service & Complaints Specialist — Mon–Fri

Company IconPeople Solutions
Location IconWest Bromwich

People Solutions is recruiting a Customer Service Advisor for its West Bromwich site in the West Midlands. This Permanent role offers a salary of £26,000–£28,000 and a Monday–Friday 9am–5pm schedule, with no weekend work.You will ha...Read More>>.

Posted: September 27th, 2026
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Complaint Operations and Oversight Officer

Company IconAIG Europe S.A. (U.K. Branch) & American International Group UK Ltd
Location IconLondon

Join us as Complaint Operations and Oversight Officer Make your mark American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of prope...Read More>>.

Posted: October 3rd, 2026
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Housing Complaints & Customer Experience Lead

Company IconHaringey Jobs London
Location IconWorthing

Haringey Council is seeking an experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service, ensuring prompt Stage 1 responses, handling Member Enquiries, FOI requests, DSARs and Ombudsman investigations.You will prov...Read More>>.

Posted: October 3rd, 2026
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Senior Complaints and Appeals Officer

Company IconLiverpool City Council
Location IconLiverpool

The following content displays a map of the jobs location - Cunard Building, Water Street, Liverpool Job Reference liverpoolcitycouncil/TP/45969/2263 Number of Positions: 1 Contract Type: Permanent...Read More>>.

Posted: October 8th, 2026
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Customer Resolution Manager - Housing Complaints

Company IconNiyaa People
Location Icon

Step into an exciting permanent opportunity with a well-established social landlord based in Edgbaston, Birmingham, where you’ll play a key role in strengthening the Customer Resolution service, improving tenant outcomes and turning compl...Read More>>.

Posted: October 9th, 2026
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Head of Customer Resolution & Complaints (Housing)

Company IconNiyaa People
Location Icon

Niyaa People is recruiting for a permanent Customer Resolution Manager in Edgbaston, Birmingham. You will lead the Customer Resolution team, drive compliant housing Ombudsman processes and deliver swift, fair outcomes for tenants.You’ll c...Read More>>.

Posted: October 9th, 2026
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Patient Experience & Complaints Officer

Company IconMerseywestlancs
Location IconSefton

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations. Whatever you’re looking for in your career, y...Read More>>.

Posted: October 9th, 2026
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Complaint Resolution Officer

Company IconAmplius
Location IconBoston

Complaint Resolution Officer Hybrid - Milton Keynes, Rushden or Boston £35,224 per year Permanent, Full-Time Join Amplius as a Complaint Resolution Officer, where you'll investigate complain...Read More>>.

Posted: October 9th, 2026
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Hybrid Customer Insights & Complaints Lead

Company IconSandwell Metropolitan Borough Council
Location IconWest Midlands

Wmjobs is recruiting a Customer Feedback Coordinator to join the ACE Directorate, overseeing the overview and monitoring of customer feedback to meet our customers' expectations.The successful candidate will be proactive, highly motivated a...Read More>>.

Posted: October 11th, 2026
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Customer Feedback & Complaints Lead (Hybrid)

Company IconSandwell
Location IconOldbury

ACE Directorate is seeking a Customer Feedback Coordinator to oversee the overview and monitoring of customer feedback within the organisation to ensure it meets our customer’s expectations. The successful candidate will be proactive, highly mot...Read More>>.

Posted: October 11th, 2026
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Compliance & Complaints Officer – 4-Day Week

Company IconWE Talent
Location IconChelmsford

WE Talent is recruiting a Compliance & Complaints Officer for a financial services business in Chelmsford. The role covers complaints handling, regulatory administration, Consumer Duty and customer outcomes, with 32 hours over 4 days and a salary...Read More>>.

Posted: October 11th, 2026
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Compliance & Complaints Officer

Company IconWE Talent
Location IconChelmsford

Compliance & Complaints OfficerLocation: ChelmsfordSalary: £40,000 – £45,000 depending on experience + annual performance-related bonusWorking Hours: 32 hours over 4 days per weekWE Talent are currently recruiting...Read More>>.

Posted: October 11th, 2026
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Complaints Officer (Subject Access to Records (SAR)

Company IconPositive Employment
Location IconNewbury

Positive Employment is currently recruiting for a Complaints Officer for our client, a local government organisation based in Newbury, West Berkshire. The role sits within the organisation's Children and Education services.The successful po...Read More>>.

Posted: October 11th, 2026
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Advocacy & Complaints Liaison Officer

Company IconNHS
Location IconBangor

Llais – The Citizen Voice Body for Health and Social Care Wales, operating as Llais, is recruiting an Advocacy Support Officer for Bangor. This fixed-term, hybrid role offers 37.5 hours per week with a Band 4 salary of £28,819.00 to £31,626.00...Read More>>.

Posted: October 11th, 2026
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Building Control Complaints Resolution Officer

Company IconAdecco Portugal
Location IconLondon

Adecco are recruiting on behalf of a local authority for a Building Control Complaint Resolution Officer to join their Building Control & Surveying Services team.Perceval House, Ealing£23.05 per hour PAYE / £30.09 per hour Umbrella...Read More>>.

Posted: October 11th, 2026
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Customer Complaints Operations Specialist

Company IconStandard Life plc
Location IconTelford

Standard Life plc in the United Kingdom is seeking a Complaints Administrator to join the Risk and Governance team. This permanent role is based in Telford, with an office-first pattern during training, then a hybrid arrangement after that....Read More>>.

Posted: October 11th, 2026
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Complaints Resolution Officer

Company IconPark Avenue Recruitment
Location IconWelwyn

Complaints Resolution Officer - Housing Location: Hertfordshire (Hybrid Working) Rate: £222 per day (Umbrella) Contract: 2 months initially, with potential for extension Working Pattern: 2 days per week in the office...Read More>>.

Posted: October 12th, 2026
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Hybrid Case Officer: Customer Enquiries & Complaints

Company IconLGBT Jobs
Location Icon

MAXIMUS is a global organisation delivering health and employment services in the UK with around 5,000 staff. The Case Officer role involves handling customer enquiries and complaints from start to finish in a hands-on, client-focused administrati...Read More>>.

Posted: October 12th, 2026
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Hybrid Complaints Manager — Lead Customer Experience

Company IconThe Hyde Group
Location IconCity of Westminster

The Hyde Group is seeking a Complaints Manager to lead the Customer Experience team and oversee a responsive, customer-focused complaints service in London. You will drive fair handling, timely resolution and continuous improvement while promoting...Read More>>.

Posted: October 13th, 2026
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Automotive Customer Experience & Complaint Specialist

Company IconCHERY UK
Location IconChiswick

CHERY UK is seeking a dedicated professional to manage the full lifecycle of customer complaints, drive root-cause analysis and close-loop resolution. The role requires coordination with internal departments and authorised dealers to ensure timely...Read More>>.

Posted: October 13th, 2026
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Customer Complaint & Customer Experience Specialist

Company IconCHERY UK
Location IconChiswick

Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has...Read More>>.

Posted: October 13th, 2026
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Complaints & Compliance Officer

Company IconPrestige Talent Partners Ltd
Location IconManchester

Complaints, Compliance & Data Protection Officer – SolicitorsHousing Disrepair Experience Essential | Personal Injury Experience DesirableWe are looking for an experienced Complaints, Compliance & Data Protection Officer to join...Read More>>.

Posted: October 15th, 2026
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Corporate Complaints Officer

Company IconUKRN
Location IconBirmingham

As a Corporate Complaints Officer you will be working as part of a small and specialised Corporate Complaints team investigating, responding to and resolving escalated complaints about our service. This will include complaints about any area of ou...Read More>>.

Posted: October 15th, 2026
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Corporate Complaints Officer

Company IconUK Regulators' Network
Location IconBirmingham

Solicitors Regulation AuthoritySolicitors Regulation Authority, https://www.sra.org.uk/sra/jobs/careers/Requirements of the roleAs a Corporate Complaints Officer you will be working as part of a small and specialised Corpora...Read More>>.

Posted: October 15th, 2026
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Complaint Operations and Oversight Officer

Company IconAIG
Location IconLondon

Join us as Complaint Operations and Oversight Officer Make your mark American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a w...Read More>>.

Posted: October 15th, 2026
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Complaints Officer - Internal Only

Company IconBarnet Council
Location IconLondon

Job DescriptionImportant Information for Current Barnet Council Employees: Where possible, employees who have access to Oracle are encouraged to apply via the Opportunity Marketplace (Internal Career Site). This helps to ensure applicatio...Read More>>.

Posted: October 15th, 2026
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Customer Complaints Investigator & Service Quality Advocate

Company IconGo Car Credit Limited
Location IconWarrington

Go Car Credit Limited in Warrington is seeking an experienced complaints investigator to ensure fair, thorough resolution of customer concerns across the journey with our motor finance service. You will own cases from acknowledgement to final resp...Read More>>.

Posted: October 15th, 2026
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Complaints & Resolution Officer

Company IconThe Guinness Partnership
Location IconOldham

Job Description Our Customer Services team play a key role in delivering a positive experience for our residents. From resolving enquiries to managing complaints, the team is committed to providing a responsive, fair, and customer-focused...Read More>>.

Posted: October 15th, 2026
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Complaints Advisor - Customer Experience Champion (Remote)

Company IconMagna Housing Group
Location IconDorchester

Magna Housing Group is seeking a Complaints Advisor to guide customers through the formal complaints process, ensuring concerns are understood, investigated and resolved in line with our policy. The role is home-based with occasional travel to Mag...Read More>>.

Posted: October 15th, 2026
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Technical Complaints Resolution Officer

Company IconParagon Asra Housing Limited
Location IconLeicester

Ready to make a difference? Help us transform repairs and complaint handling for our residents. This is an exciting opportunity to join a newly established Technical Complaints Resolution Team within PA’s busy Assets Directorate. T...Read More>>.

Posted: October 16th, 2026
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Client Services Voice Lead – Customer Care & Complaints

Company IconSs&C Technologies Holdings
Location IconStirling

Ss&C Technologies Holdings in Stirling is seeking a Customer Services Voice – Team Leader for our Client Services Voice unit. You will act as a liaison between clients, customers, your team, Client Service Managers, SS&C Group Compliance and adm...Read More>>.

Posted: October 16th, 2026
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Repairs Complaints & Legal Officer

Company IconPertemps Hillingdon Council
Location IconCowley

Based in Cowley, the Repairs Complaints & Legal Officer post supports Hillingdon Council’s Residents Services team in delivering an effective maintenance service. This temporary assignment, paying between £21.41 and £27.85 hourly, involves man...Read More>>.

Posted: October 16th, 2026
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Customer Complaints & Resolution Advisor

Company IconLivv Housing Group
Location IconKnowsley

Livv Housing Group is seeking a Customer Complaints Officer to deliver high quality complaint investigation and resolution across the business. You will triage and resolve at first contact where possible, and lead Stage 1 and 2 investigations in l...Read More>>.

Posted: October 16th, 2026
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Housing Complaints & Customer Experience Manager

Company IconHaringey Council
Location IconLondon

Haringey Council is seeking a experienced Customer Liaison Manager to lead the Housing Repairs Complaints Service and oversee FOI, DSAR and Ombudsman cases. You will drive governance, performance and service improvements across Housing and Repairs...Read More>>.

Posted: October 17th, 2026
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Customer Resolution Lead: Complaints & Insights

Company IconBusiness Stream
Location IconGogar

Business Stream is seeking a Customer Resolution Case Owner to resolve telephone and written customer complaints, ensuring customers are listened to and outcomes are clear. You will investigate complaints, identify service shortfalls, and work wit...Read More>>.

Posted: October 17th, 2026
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PALS & Complaints Officer

Company IconVerseOne Group
Location IconChelmsford

Mid and South Essex NHS Foundation Trust is one of the biggest trusts in the country, following the merger of Mid Essex, Basildon and Southend hospitals in April 2020.Main area PALS & Complaints Grade Band 4 Contract Permanent Hours Full ti...Read More>>.

Posted: October 17th, 2026
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PALS & Complaints Officer — Patient Experience Lead

Company IconVerseOne Group
Location IconChelmsford

Mid and South Essex NHS Foundation Trust is seeking a PALS & Complaints Officer in Chelmsford. You will greet patients, relatives and the public, record concerns accurately and route them to the right hospital services for resolution.The ro...Read More>>.

Posted: October 17th, 2026
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Patient Experience & Complaints Officer

Company IconTransformation Unit
Location IconSefton

Main area Administration Grade NHS AfC: Band 4 Contract Permanent Hours Part time - 30 hours per week (Mon - Fri (Core Office Hours)) Job ref 409-8232347Employer Mersey and West Lancashire Teaching Hospitals NHS Trust Employer type NHS Site...Read More>>.

Posted: October 18th, 2026
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Patient Experience & Complaints Officer (PALS)

Company IconTransformation Unit
Location IconSefton

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking a Patient Experience & Complaints Officer (Band 4) to join the Quality and Risk team. Based primarily at Whiston Hospital, the role involves guiding patients and their families, re...Read More>>.

Posted: October 18th, 2026
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Customer Resolution Lead: Complaints & Improvement

Company IconBusiness Stream Ltd
Location IconCity of Edinburgh

Business Stream Ltd in Edinburgh is seeking a Customer Resolution Case Owner to resolve telephone and written complaints, ensuring customers are listened to, supported and given clear outcomes. You will investigate issues, identify where service h...Read More>>.

Posted: October 18th, 2026
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Complaints & Resolution Officer

Company IconLGBT Jobs
Location IconOldham

'Complaints & Resolution Officer role in Oldham' 'Responsibilities include investigating and managing complaints' Our Customer Services team play a key role in delivering a positive experience for our residents. From resolving enquir...Read More>>.

Posted: October 18th, 2026
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