Proactive Appointments's client in Hertford, England, is looking for a Service Desk Coordinator to join on a permanent basis. You will support remote and on-site engineering teams, prioritising remote resolutions before dispatching field engineers...Read More>>.

HelloKindred in the United Kingdom seeks a Service Desk Architect to lead the design and transformation of Service Desk and End User Support across a complex, multi-supplier banking environment. You will define operating models, governance, and da...Read More>>.

Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are strengthening our IT service management capability to support a modern digital organisation. This includes improving service...Read More>>.

CGI is seeking a Service Desk Team Manager in the United Kingdom. The role combines hands-on leadership with a drive for continuous improvement, focusing on service performance, people development, and innovative ways of working.You will bu...Read More>>.

Alfred H Knight is hiring a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will triage and resolve IT incidents, support end-users worldwide, and configure devices while maintaining clear documentation....Read More>>.

The Escalation Engineer is a senior Tier 3 engineering role within the Service Delivery organisation, acting as the primary technical owner and escalation authority for a portfolio of high-visibility, high-touch clients. Beyond resolving complex i...Read More>>.

Grant McGregor is looking for a Level 2 Service Desk Analyst to join their Service Desk Team providing high quality work and excellent Customer Experience. Do you have a high level of IT understanding and always deliver exceptional results? Are yo...Read More>>.

Zopa Bank Limited in London is seeking an IT Service Operations Engineer to deliver friendly, efficient IT support in a hybrid London office (4 days a week) with remote assistance.You will own tickets, troubleshoot Windows and macOS, suppor...Read More>>.

Opening from Hybrid Template - London (4 days per week). £30,000 - £40,000 a year The Team: The IT Service Operations provides essential support to users, managing equipment requests, troubleshooting devices, and delive...Read More>>.

Braden Manufacturing, LLC in the United Kingdom seeks a proactive 1st Line IT Service Administrator based at the Cramlington office. You will be the first point of contact for IT support, handling tickets, assisting users, and maintaining IT asset...Read More>>.

Service Desk Analyst x4 - InvernessInverness (onsite 5 days per week)Up to £32,000 + shift allowanceShift Pattern: 4 nights on, 4 nights off, 4 days on, 4 days off.We are seeking an experienced Service Desk Analys...Read More>>.

SmartSearch is seeking a Senior Service Desk Analyst to resolve complex technical issues and support internal departments. The role involves delivering high-quality support, guiding junior staff, and ensuring timely resolution of support tickets....Read More>>.

Hexaware Technologies in the United Kingdom is seeking a proactive Service Desk Analyst to provide first-line IT support and ensure high customer satisfaction. You will be the primary contact for IT incidents, delivering timely resolutions and adh...Read More>>.

Travel Counsellors is seeking an IT Service Desk Analyst to provide high-quality 1st and 2nd line IT support across the organisation globally. You will own incidents from logging to resolution, adhering to ITIL practices, and escalate where needed...Read More>>.

Academia Ltd t/a Smartdesc on a university campus in Cardiff is seeking an onsite Endpoint Service Desk Analyst to directly support students, staff and stakeholders within a managed service across campus.You will log and triage incidents, r...Read More>>.

Randstad Delivery (GBS) in Portsmouth requires a Retail IT Service Desk Analyst (1st Line) to support UK Retail stores. The role focuses on POS, CRM and digital experiences, delivering high-quality service and handling incidents to keep stores tra...Read More>>.

Lane Clark & Peacock LLP is seeking a Senior Service Desk Analyst in Edinburgh with hybrid working options. The role sits at the crossroads of traditional service desk operations and the future's promise of AI and automation, driving improvements...Read More>>.

Castle Trust Bank is modernising its IT landscape and seeks a Service Desk Analyst to provide frontline support for Windows 11, tablets and mobile devices. You will build and maintain desktops, manage AD/Entra accounts and drive incident resolutio...Read More>>.

Arcona Group Ltd. is seeking a proactive Service Desk Analyst to join our IT team. You will provide first-to-second line support for Windows, Office 365, printers and accounts, logging incidents, and working within our ITSM system to resolve issue...Read More>>.

Goaco Ltd is seeking a Senior Service Desk Analyst to provide 2nd and 3rd line support for internal users and managed customers. You will mentor juniors and help drive continuous service improvements across the team.You will be involved in...Read More>>.

Action for Children is looking for a Service Desk Analyst to provide technical support and fulfill service requests. This hybrid role based in Watford requires 2nd line tech support experience.The ideal candidate will have strong communicat...Read More>>.

Aztech IT Solutions is seeking an experienced Senior Service Desk Engineer to join their Service Delivery team in Milton Keynes. You will lead P1 escalations, provide expert support across Microsoft 365 and VMware environments, and mentor junior e...Read More>>.

Methods Business and Digital Technology Limited is seeking a Service Desk Analyst to provide consistent, high‑quality IT support for internal and external customers across multiple channels.You will diagnose issues, document root causes,...Read More>>.

Sompo International in London’s Fenchurch St office seeks a Service Desk Analyst II to join the End User Support Services Desktop Support team. You’ll manage incidents and service requests via ITSM, build and support desktops/laptops, and assi...Read More>>.

Identify Solutions in Cardiff is seeking a Service Desk Analyst for a fully onsite, 8 week contract. The role is 9:00am–5:00pm, Monday to Friday, at £180 per day (umbrella).You will provide 1st line IT support to users via phone and emai...Read More>>.

Blue Cross in Burford is seeking a Service Desk Analyst to provide responsive 1st and 2nd line IT support across multiple sites. You will install, configure and maintain IT equipment, manage system access, and contribute to projects while travelli...Read More>>.

Service Desk Engineer (2nd Line) - Microsoft / Windows - Hull Are you a strong 1st liner ready for the next step, or a 2nd line engineer who wants a role with real variety? We're working with a manufacturing business on the lookout...Read More>>.

IT Service Desk AnalystRemote/Liverpool (on site once a week)£150 per day (Inside IR35)3 month + contract (could go permanent)Responsibilities:Processing and managing user access requests and incidents...Read More>>.

We're hiring: Entry-Level Service Desk Analyst, Manchester (Hybrid) Looking for your first step into IT support? We'll teach you everything you need. QuantumIT, the team behind InPlace, makes software used by universities and organis...Read More>>.

As part of your role, your responsibilities will include:ResponsibilitiesProviding first-line IT SupportResponding to and resolving user issues via phone, email and chatLogging incidents and service requests...Read More>>.

SmartSearch's distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.SmartSearch has grown rapidly by fostering an incredibly coll...Read More>>.

Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as a...Read More>>.

IT Service Desk Analyst Role type Police Staff Contract duration Permanent Contract type Full Time Department Information Technology Location Portishead, Police Headquarters,...Read More>>.

Handelsbanken in London invites applications for a Service Desk Analyst to join the UK IT Services team. You will provide first-line support to our branch network and London/Manchester offices, handling incidents, requests, and password resets wit...Read More>>.

We are looking for someone to join our busy Digital Services IT Service Desk Team providing first line IT Support and general team supervision to a function supporting approximately 10,000 computer users across NHS Fife, including GPs. You...Read More>>.

Who you’ll be joining We’re problem solvers at heart. Sometimes the answer is technology, sometimes it is strategy, and sometimes it is a strong cup of tea and a bit of thoughtful conversation. Whatever it takes, we work it out with o...Read More>>.

Zenzero in the UK is seeking a Senior Service Desk Engineer to own complex, VIP incidents and help elevate the wider Service Desk team. You’ll mentor peers, drive high-quality support, and ensure SLA/KPI targets are met with clear customer commu...Read More>>.

Low Carbon Contracts Company operates a hybrid IT Service Desk, delivering 1st/2nd line support across the organisation from Leeds or Birmingham. You will use Jira Service Management to handle incidents, manage requests, and maintain clear ticket...Read More>>.

TurnerFox Recruitment is seeking an experienced Service Desk Manager to lead and develop a busy, customer-focused support team within a growing organisation. You will focus on delivering high-quality service, coaching staff, and driving improvemen...Read More>>.

DGH Recruitment Limited is staffing a Service Desk Technician in London with a hybrid work arrangement. The role is permanent with a salary of £52,000 per year.The successful candidate will deliver first-line IT support, troubleshoot issue...Read More>>.

Integrated Care 24 Ltd in Ashford is seeking an IT Support Analyst to join our IT Operations team. You will provide remote and on-site support across contact centres, offices and clinical bases, resolving issues from everyday IT faults to telephon...Read More>>.

NWL is seeking a Service Desk Analyst who will act as the single point of contact for IT incidents and requests. You will deliver outstanding customer service, own issues, and keep customers informed of progress, with a proactive approach to resol...Read More>>.

Colbern Limited is seeking an IT Service Desk Analyst in Chichester. The role supports a large user base across West Sussex County Council and partner organisations, operating 8:00am–6:00pm on a rotating shift.You will be the first point...Read More>>.

XMA in Livingston is seeking an L1 Service Desk Analyst to be the first point of contact for customers, logging and resolving IT incidents and requests with a focus on strong service delivery. You'll troubleshoot hardware and software issues, foll...Read More>>.

Rygor Group is seeking a customer service-focused Second Line Service Desk Analyst to join our IT team. You will provide day-to-day first- and second-line technical support across the business, helping resolve incidents and service requests while...Read More>>.

DFS Group Ltd. is seeking an IT Service Desk Analyst to be the first point of contact for technical support across the business. The role is office-based with a Monday–Friday 8am–6pm pattern and occasional weekend work.You’ll log call...Read More>>.

Bernicia Group is seeking a Service Desk Trainee to join its ICT team. Based in Ashington or Durham, the role supports colleagues with IT help, logs incidents, and guides users on common tools like Microsoft 365. It offers a development path with...Read More>>.

Confidential is seeking a proactive Service Desk Analyst to join our client’s technical support team, delivering cutting-edge AV and collaboration technology. You’ll be the first point of contact for AV queries, diagnose issues, provide remote...Read More>>.

Crg Tec in Lancaster is seeking an IT Support Engineer (MSP) to join a busy, collaborative team within an established MSP supporting hundreds of clients. The role is office-based with occasional client-site visits.The position is split roug...Read More>>.

Serbus Health, supporting Sussex Partnership NHS Foundation Trust based in Worthing, West Sussex, invites a Service Desk Analyst to join the SPFT Service Desk Team. This permanent, full-time role provides 1st line IT support for hardware, software...Read More>>.